Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of Sirius satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressing SIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, then SIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel. No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no longer available.Tune to another
channel or choose
another preset.
Audio System
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Radio displayCondition Possible action
Unsubscribed Channel Your subscription does not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna. The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress. No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474 Your satellite service is
no longer available.Call Sirius at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide. All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated Sirius has updated the channels available for
your vehicle.No action required.
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•Seek andTune: Use as you normally would in media modes.
• PRESETS: Press and hold a numbered button to store a radio or
Sirius station. Press to recall the stored station.
• Eject: Eject a CD from the entertainment system.
• Climate control: Control the temperature, fan speed and settings of
the climate control system.
• MEDIA: Touch repeatedly to see all available media sources. If not
on an audio screen, the media change appears in the lower left status
bar.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
• VOL: Control the volume of audio output.
• VOICE: Press to start a voice session. Press again and hold to end a
voice session.
• SEEK andPHONE SEND:
• While in radio mode, press to seek between presets or press and
hold to seek between stations.
• While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
• While in phone mode, press to answer a call or switch between
calls.
• SEEK andPHONE END:
• While in radio mode, press to seek between presets or press and
hold to seek between stations.
• While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
• While in phone mode, press to end a call or reject an incoming
call.
See the Steering Wheel chapter for more information.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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Helpful Hints
•Make sure the interior of your vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
• After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
• Speak naturally, without long pauses between words.
• At any time, you can interrupt the system while it is speaking by
pressing the voice icon.
Accessing a List of Available Commands
• If you use the touchscreen, press the Settings icon > Help>Voice
Command List.
• If you use the steering wheel control, press the voice icon. After the
tone, speak your command clearly.
Voice command list
“Audio list of commands”
“Bluetooth audio list of commands” “Browse list of commands”“CD list of commands”
“Climate control list of commands” “List of commands”
“Navigation list of commands”
*
“Phone list of commands” “Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands” “Voice settings list of commands” “Help”
*This command is only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active Sirius satellite
radio subscription.
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Browsing Device Content
When listening to audio on a device, you can browse through other
devices without having to change sources. For example, if you are
currently listening to audio on an SD card, you can browse all the artists
that are stored on your USB device.Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within devices “Browse”*
“Browse
“Browse
“Browse Sirius channel guide”**
“Browse SD card”“Browse USB” “Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**This command is only usable if you have an active subscription to
Sirius satellite radio.
“BROWSE”
“
”
“SD card”**
“Sirius channel guide”*
“USB”**
“Help”
*This command is only usable if you have an active subscription to Sirius
satellite radio.
**For more commands in SD card or USB mode, see the “SD card and
USB Port” section of this chapter.
For a complete list of “Browse” voice commands, see USB and SD card
voice commands andBluetooth audio voice commands in the
following sections.
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Your voice system allows you to change audio sources with a simple
voice command. For example, if you are listening to music on a USB
device, then want to switch to a satellite radio channel, simply press the
voice button on the steering wheel controls and say the name of the
Sirius station (such as, “the Highway”). The following voice commands
are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or Sirius
satellite radio).Note:This is only available when your MyFord Touch
system language is set to North American English.
“AM <530 - 1710>” “FM <87.9 – 107.9>”
“<530 - 1710>” “<87.9 – 107.9>”
“Sirius <0-223>”
*“
“Play [genre]
“Play [artist]
“Play [album]
“Play
*
*
This command is only usable if you have an active subscription to Sirius
satellite radio.
**The commands that have [ ] around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist]
AM and FM
Touch the AMorFM tab to listen to the radio.
To change between AM and FM presets, just touch the AMor
FM tab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
See HD Radio information later in this chapter.
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Scan
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
Options
Sound Settingsallows you to adjust settings for:
• Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal Processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these sound settings.
Set PTY for Seek/Scan allows you to select a category of music you
would like to search for. You can then choose to either seek or scan for
the stations playing that category.
RDS Text Display allows you to view the information broadcast by FM
stations.
AST allows you to have the system automatically store the six strongest
stations in your current location.
TAG Button is available when HD Radio is on, and allows you to tag a
song to download later. When you select On,TAG appears on-screen
when HD Radio is active. You can touch TA Gto save the information of
the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. See HD Radio informationlater in this chapter.
Direct Tune
Touch this button to manually enter the desired station number. Touch
Enter when you are done.
HD Radio™ Information (If Available)
Note: HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your
system has a special receiver that allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better sound quality than analog
broadcasts with free, crystal-clear audio and no static or distortion. For
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Sirius Satellite Radio (If Activated)Press the lower left corner of the touchscreen, then select the
SIRIUStab.
Presets
Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
ALERT
Save the current song, artist, or team as a favorite. The system alerts
you when it plays again on any channel.
Replay
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
While in replay mode:
• Press and release the seek buttons to hear the previous or next song.
• Press and hold the seek buttons to reverse or fast forward in the
current track.
• Press play or pause to play or pause the audio.
• Press Replay to return to live audio if you have been using the
feature to replay audio.
Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settings allows you to adjust settings for:
• Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal Processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these sound settings.
Set Category for Seek/Scan allows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
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