
Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65................................11
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........12
Special Notices
.................................................13
Mobile Communications Equipment...........13
Export Unique Options...................................14
Child Safety
General Information
........................................15
Installing Child Seats.......................................17
Booster Seats
..................................................26
Child Seat Positioning...................................28
Child Safety Locks..........................................30
Safety Belts
Principle of Operation...................................32
Fastening the Safety Belts...........................33 Safety Belt Height Adjustment....................37
Safety Belt Warning Lamp and Indicator
Chime.............................................................37
Safety Belt Minder..........................................38
Child Restraint and Safety Belt Maintenance................................................40
Personal Safety System ™
Personal Safety System ™
..............................42
Supplementary Restraints System
Principle of Operation....................................43
Driver and Passenger Airbags....................44
Front Passenger Sensing System..............45
Side Airbags
.....................................................48
Driver and Passenger Knee Airbags.........49
Side Curtain Airbags
......................................49
Crash Sensors and Airbag Indicator...........51
Airbag Disposal...............................................52
Keys and Remote Controls
General Information on Radio Frequencies.................................................53 Remote Control
...............................................54
Replacing a Lost Key or Remote Control..........................................................58
MyKey™
Principle of Operation...................................59
Creating a MyKey...........................................60
Clearing All MyKeys.......................................60
Checking MyKey System Status.................62
Using MyKey With Remote Start Systems.........................................................63
MyKey Troubleshooting
................................63
Locks
Locking and Unlocking
.................................65
Keyless Entry
....................................................70
Interior Luggage Compartment Release..........................................................73
Security
Passive Anti-Theft System............................75
Anti-Theft Alarm
..............................................76
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MKZ (), enUSA Table of Contents

Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................83
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87
Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Interior Lamps
..................................................90 Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof..........................................................98
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................102
Audible Warnings and Indicators
..............106
Information Displays
General Information
......................................107
Information Messages...................................113
Climate Control
Automatic Climate Control
..........................132
Hints on Controlling the Interior Climate.........................................................134
Heated Windows and Mirrors....................135 Cabin Air Filter...............................................135
Remote Start
...................................................136
Seats
Sitting in the Correct Position.....................137
Head Restraints
..............................................137
Power Seats
....................................................139
Memory Function
..........................................142
Rear Seats.......................................................143
Heated Seats
..................................................144
Climate Controlled Seats
............................146
Rear Seat Armrest.........................................147
Universal Garage Door Opener
Universal Garage Door Opener
................148
Auxiliary Power Points
Auxiliary Power Points.................................153
Storage Compartments
Center Console.............................................155
Overhead Console
.......................................155
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MKZ (), enUSA Table of Contents

Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.
Note: Some of the illustrations in this manual
may be used for different models, so may
appear different to you on your vehicle.
However, the essential information in the
illustrations is always correct.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of the vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
7
MKZ (), enUSA IntroductionE154903

Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKZ (), enUSA Introduction E162384 E71340

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and conditions
of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 43). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active passenger airbag. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. 13
MKZ (), enUSA Introduction

GENERAL INFORMATION
See the following sections for directions on
how to properly use safety restraints for
children.
WARNINGS
Always make sure your child is secured
properly in a device that is appropriate
for their height, age and weight. Child safety
restraints must be bought separately from
your vehicle. Failure to follow these
instructions and guidelines may result in an
increased risk of serious injury or death to
your child. WARNINGS
All children are shaped differently. The
recommendations for safety restraints
are based on probable child height, age and
weight thresholds from National Highway
Traffic Safety Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed in
your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll WARNINGS
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada, check
with your local St. John Ambulance office for
referral to a CPST or for further information,
contact your provincial ministry of
transportation, locate your local St. John
Ambulance office by searching for St. John
Ambulance on the internet, or Transport
Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. 15
MKZ (), enUSA Child Safety

Recommendations for Safety Restraints for Children
Recommended restraint type
Child size, height, weight, or age
Child
Use a child safety seat (sometimes called aninfant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally age four or
younger).
Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child
safety seat (generally children who are less than 4 ft. 9 in. (1.45 m)\
tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).
Small children
Use a vehicle safety belt having the lap beltsnug and low across the hips, shoulder belt
centered across the shoulder and chest, and seat back upright.
Children who have outgrown or no longer properly fit in a belt-
positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).
Larger children
16
MKZ (), enUSA Child Safety