
Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered services
in Canada or the continental United States.
Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways.
Roadside Assistance coverage does not
extend to vehicles involved in cross-country
driving, logging, autocross and any other
form of off-road use. Well maintained roads
and surfaces help ensure safe travel for the
Supplier, and allow their representatives to
perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to the
dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm if
you are eligible for additional coverage
before you authorize or pay for the service.
Call the Lincoln Roadside Assistance at
1-800-387-9333 for additional information.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain
roadside information, call 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel to
the engine. Not every impact will cause a
shutoff.
248
MKZ (), enUSA Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay number
Moonroof.
30A 3
1
Starter relay.
-
2
Autowipers.
15A 1
3
Blower motor relay.
-
4
Power point 3 - Back of console.
20A 3
5
Not used.
-
6
Powertrain control module - vehicle power 1.
20A 1
7
Powertrain control module - vehicle power 2.
20A 1
8
Powertrain control module relay.
-
9
Power point 1 - driver front.
20A 3
10
Powertrain control module - vehicle power 4.
15A 2
11
Powertrain control module - vehicle power 3.
15A 2
12
262
MKZ (), enUSA Fuses

1.
Release the two latches, located on both
sides of the fuse box.
2. Raise the inboard side of the fuse box from the cradle.
3. Move the fuse box toward the center of the engine compartment.
4. Pivot the outboard side of the fuse box to access the bottom side.
267
MKZ (), enUSA FusesE145983

Protected components
Fuse amp rating
Fuse or relay number
Heated rear window.
40A 1
68
Anti-lock brake system valves.
30A 1
69
Passenger seat.
30A 1
70
Not used.
-
71
Transmission oil pump.
20A 1
72
Rear climate controlled seats.
20A 1
73
Driver seat module.
30A 1
74
Wiper motor 1.
25A 1
75
Transmission oil pump 2 stop-start.
20A 1
76
Front climate controlled seats.
30A 1
77
Trailer tow module.
40A 1
78
Blower motor.
40A 1
79
270
MKZ (), enUSA Fuses

OPENING AND CLOSING THE
HOOD 1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
2. Go to the front of the vehicle and find the
secondary release lever, which is located
under the front of the hood, near the
Lincoln badge.
3. Release the hood latch by pushing the secondary release lever to your left,
toward the passenger side of the vehicle.
4. Raise the hood. A gas strut will support the hood. 5. To close the hood, lower the hood and
apply closing force to the hood as it
drops the last 8 to 11 inches (20 to 30
centimeters).
Note: Make sure that the hood is closed fully
before operating your vehicle. A warning
indicator will appear in the information
display if not closed properly.
279
MKZ (), enUSA MaintenanceE142457

Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury. Never remove the coolant reservoir
cap while the engine is running or hot. You have limited engine power when in the
fail-safe mode, so drive your vehicle with
caution. Your vehicle will not maintain
high-speed operation and the engine will
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch off the engine.
2. Tow your vehicle to an authorized dealer.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level and add if low.
5. Re-start the engine and drive your vehicle
to an authorized dealer.
Note: Driving your vehicle without repair
increases the chance of engine damage.
See an authorized dealer as soon as
possible. AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission (If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, (For example: if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage.
See
Scheduled Maintenance (page 478).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
288
MKZ (), enUSA Maintenance

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean your
vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
•
Motorcraft Bug and Tar Remover (ZC-42)
• Motorcraft Custom Bright Metal Cleaner
(ZC-15)
• Motorcraft Detail Wash (ZC-3-A)
• Motorcraft Dusting Cloth (ZC-24)
• Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
• Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
• Motorcraft Multi-Purpose Cleaner
(Canada only) (CXC-101)
• Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100) •
Motorcraft Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A,
B, D or F)]
• Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B2)
• Motorcraft Professional Strength Carpet
& Upholstery Cleaner (ZC-54)
• Motorcraft Premium Leather and Vinyl
Cleaner (ZC-56)
• Motorcraft Spot and Stain Remover (U.S.
only) (ZC-14)
• Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23)
• Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH shampoo,
such as Motorcraft Detail Wash. •
Never use strong household detergents
or soap, such as dish washing or laundry
liquid. These products can discolor and
spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to your vehicle ’s paintwork and
trim over time. Use Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
302
MKZ (), enUSA Vehicle Care

Do not attempt to repair punctures larger
than 0.24 in (6 mm) or damage to the tire's
sidewall. The tire may not completely seal.
Loss of air pressure may adversely affect tire
performance. For this reason:
Note: Do not drive the vehicle above 50 mph
(80 km/h)
.
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire. If the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit: •
Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Turn on the hazard
lights.
• Always set the parking brake to ensure
the vehicle does not move unexpectedly.
• Do not remove any foreign objects, such
as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors or
in a well-ventilated area) so the
compressor does not drain the vehicle
battery.
• Do not allow the compressor to operate
continuously for more than 15 minutes.
This will help prevent the compressor
from overheating.
• Never leave the kit unattended when it
is operating.
• Sealant compound contains latex. Make
sure that you use the non-latex gloves
provided to avoid an allergic reaction.
• Keep the kit away from children. •
Only use the kit when the ambient
temperature is between -22°F (-30°C) and
158°F (70°C)
.
• Only use the sealing compound before
the use by date. The use by date is on
the lower right hand corner of the label
located on the sealant canister (bottle).
Check the use by date regularly and
replace the canister after four years.
• Do not store the kit unsecured inside the
passenger compartment of the vehicle
as it may cause injury during a sudden
stop or crash. Always store the kit in its
original location.
• After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
• When inflating a tire or other objects, use
the black air hose only. Do not use the
transparent hose which is designed for
sealant application only.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
312
MKZ (), enUSA Wheels and Tires