Cleaning Procedure
Type of Stain
Use lukewarm water and rinse by dabbing with clean water.
Fruit juice, jam, jelly, syrup or ketchup.
Use cold water and rinse by dabbing with clean water. Avoid warm
water because it makes these substances coagulate.
Blood, egg, excrement or urine.
Use lukewarm water. If the color remains, treat with lemon juice and
then rinse.
Liquor, alcoholic beverages, wine, beer, cola and tea.
Use lukewarm water and rinse by dabbing with clean water.
Indelible pencil, cocoa, chocolate, pastry with cream or chocolate,
ice-cream or mustard.
Use lemon juice, wipe with lukewarm water and rinse by dabbing with
clean water.
Vinegar, hair gel, tomato sauce or coffee with sugar.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or strong
detergents when cleaning the steering
wheel or instrument panel to avoid
contamination of the airbag system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats (page
307).
Clean the instrument panel and cluster lens
with a clean, damp and soft cloth, then use
a clean, dry and soft cloth to dry these areas. •
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these may
damage the finish of the instrument
panel, interior trim and cluster lens.
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MKZ (), enUSA Vehicle Care
•
Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft
cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth. 4.
If necessary, apply more soap and water
solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft cloth.
For cleaning and removing spots and stains
such as dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Note:
Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as soon
as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended specifically
for rubber, vinyl and plastics.
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MKZ (), enUSA Vehicle Care
•
SEEK and PHONE ACCEPT:
• While in radio mode, press to seek
between memory presets or press
and hold to seek between stations.
• While in USB or CD mode, press to
seek between stations or press and
hold to fast seek.
• While in phone mode, press to
answer a call, or to switch between
calls.
• SEEK
and PHONE REJECT:
• While in radio mode, press to seek
between memory presets or press
and hold to seek between stations.
• While in USB or CD mode, press to
seek between stations or press and
hold to fast seek.
• While in phone mode, press to end a
call, or to reject and incoming call.
See
Steering Wheel (page 78). Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for
cleaning glasses. If dirt or fingerprints are
still visible, apply a small amount of alcohol
to the cloth. Do not pour or spray alcohol
onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help
you with any questions you are not able to
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to holidays.
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. •
Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities.
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MKZ (), enUSA MyLincoln Touch™
B
Blind Spot Information System..................217
Blind Spot Information System (BLIS®) with
Cross Traffic Alert............................................217
Bonnet Lock See: Opening and Closing the Hood............279
Booster Seats
..................................................26
Types of Booster Seats.......................................26
Brake Fluid Check.......................................292
Brakes..............................................................183 General Information............................................183
Breaking-In.....................................................244
Bulb Specification Chart.............................297
C
Cabin Air Filter...............................................135
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™....................................................358
Specifications......................................................359
Capacities and Specifications - 3.7L........364 Specifications......................................................365
Capacities and Specifications...................353
Car Wash See: Cleaning the Exterior...............................302
Center Console.............................................155 Changing a Bulb
...........................................297
Lamp Assembly Condensation.......................297
Replacing Bulbs..................................................297
Changing a Fuse...........................................277 Fuses......................................................................277
Changing a Road Wheel.............................343 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................344
Stowing the flat tire (Type 1).............................349
Stowing the flat tire (Type 2)............................349
Tire Change Procedure....................................345
Type 1.....................................................................345
Type 2....................................................................347
Changing the 12V Battery..........................293
Changing the Engine Air Filter
.................300
2.0L EcoBoost Engine......................................300
3.7L Engine..........................................................300
Changing the Wiper Blades......................295
Checking MyKey System Status.................62
Checking the Wiper Blades.......................295
Child Restraint and Safety Belt Maintenance.................................................40
Child Safety
.......................................................15
General Information..............................................15
Child Safety Locks..........................................30 Left-Hand Side........................................................31
Right-Hand Side.....................................................31
Child Seat Positioning...................................28 Cleaning Leather Seats
..............................307
Cleaning Products.......................................302
Cleaning the Alloy Wheels........................308
Cleaning the Engine
....................................304
Cleaning the Exterior..................................302 Cleaning Plastic Exterior Parts........................303
Exterior Chrome..................................................303
Stripes or Graphics (if equipped)....................303
Underbody...........................................................303
Cleaning the Instrument Panel and Instrument Cluster Lens...........................306
Cleaning the Interior...................................305 Cleaning Black Label Interior (If
Equipped)........................................................305
Cleaning the Windows and Wiper Blades...........................................................304
Clearing All MyKeys.......................................60
Climate............................................................440 Climate Control Voice Commands.................443
Climate Control
..............................................132
Climate Controlled Seats............................146
Cooled Seats........................................................146
Collision Warning System..........................223 PRINCIPLE OF OPERATION............................223
Coolant Check See: Engine Coolant Check............................285
Crash Sensors and Airbag Indicator...........51
502
MKZ (), enUSA Index
H
Hazard Warning Flashers...........................248
Headlamp Exit Delay......................................87
Head Restraints..............................................137
Adjusting the Head Restraint...........................138
Tilting Head Restraints ......................................139
Heated Seats
..................................................144
Rear Heated Seats..............................................145
Heated Steering Wheel..................................81
Heated Windows and Mirrors....................135 Heated Exterior Mirror.......................................135
Heated Rear Window.........................................135
Heating See: Climate Control..........................................132
Hill Start Assist...............................................186 Using Hill Start Assist..........................................187
Hints on Controlling the Interior Climate..........................................................134
Cooling the Interior Quickly..............................
134
General Hints........................................................134
Heating the Interior Quickly..............................134
Recommended Settings for Cooling .............134
Recommended Settings for Heating..............134
Side Window Defogging in Cold Weather.............................................................134
Hints on Driving With Anti-Lock Brakes............................................................183 Hood Lock
See: Opening and Closing the Hood............279
I
In California (U.S. Only)...............................254
Information Display Control
.........................80
Cluster Display Control Features.....................80
Information Displays
.....................................107
General Information............................................107
Information.....................................................429 911 Assist...............................................................437
Alerts......................................................................436
Calendar...............................................................436
Sirius Travel Link.................................................434
SYNC Services (If Equipped, United States
Only)..................................................................430
Vehicle Health Report.......................................439
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MKZ (), enUSA Index
Information Messages...................................113
Active Park.............................................................113
Adaptive Cruise Control.....................................114
AdvanceTrac ™........................................................115
Airbag......................................................................115
Alarm.......................................................................115
Automatic Engine Shutdown.............................116
AWD........................................................................\
.116
Battery and Charging System...........................117
Blind Spot Information and Cross Traffic Alert System................................................................118
Doors and Locks...................................................118
Driver Alert.............................................................119
Fuel........................................................................\
..119
Hill Start Assist.....................................................120
Keys and Intelligent Access.............................120
Lane Keeping System.........................................121
Maintenance.........................................................122
MyKey.....................................................................123
Park Aid..................................................................124
Park Brake.............................................................124
Power Steering....................................................125
Pre-Collision Assist.............................................126
Remote Start.........................................................126
Seats.......................................................................127
Starting System ...................................................127
Tire Pressure Monitoring System....................128
Traction Control...................................................128 Transmission....................................................129
Installing Child Seats.......................................17 Child Seats...............................................................17
Using Lap and Shoulder Belts............................17
Using Lower Anchors and Tethers for CHildren (LATCH).............................................23
Using Tether Straps..............................................24
Instrument Cluster
........................................100
Instrument Lighting Dimmer........................86
Interior Lamps
..................................................90
Front Interior Lamp................................................91
Rear Interior Lamp.................................................91
Rear Interior Lamp (If Equipped).......................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror...................................................96 Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................249 Connecting the Jumper Cables.....................250
Jump Starting......................................................250
Preparing Your Vehicle.....................................249
Removing the Jumper Cables.........................251 K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting.............................................156 Ignition Modes.....................................................156
Keys and Remote Controls...........................53
L
Lane Keeping System
..................................212
Switching the System On and Off...................212
Lighting Control
..............................................85
Headlamp Flasher................................................85
High Beams............................................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Load Carrying................................................228
Load Limit
.......................................................228
Vehicle Loading - with and without a
Trailer................................................................228
506
MKZ (), enUSA Index
Phone..............................................................422
Making Calls........................................................424
Pairing Subsequent Phones............................424
Pairing Your Phone for the First Time...........423
Phone Menu Options........................................425
Phone Settings....................................................427
Phone Voice Commands..................................428
Receiving Calls....................................................425
Text Messaging...................................................426
Post-Crash Alert System.............................251 Spinout Detection..............................................252
Power Door Locks See: Locking and Unlocking..............................65
Power Seats
....................................................139
Multi-Contour Front Seats With Active Motion
........................................................................\
......141
Power Lumbar.......................................................141
Power Steering Fluid Check.....................292
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94 R
Rear Seat Armrest.........................................147
Armrest pass-through.........................................147
Rear Seats.......................................................143
Rear View Camera........................................199 Using the Rear View Camera System..........
200
Rear View Camera See: Rear View Camera.....................................199
Recommended Towing Weights...............237
Refueling.........................................................165 Easy Fuel™ Capless Fuel System.....................165
Remote Control
...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................55
Sounding a Panic Alarm......................................56
Remote Start
...................................................136
Automatic Settings..............................................136
Repairing Minor Paint Damage.................308
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58 Reporting Safety Defects (Canada
Only)..............................................................259
Reporting Safety Defects (U.S. Only)......258
Roadside Assistance
...................................247
Vehicles Sold In Canada: Getting Roadside
Assistance.......................................................248
Vehicles Sold In Canada: Using Roadside Assistance.......................................................248
Vehicles Sold In the United States: Getting Roadside Assistance.....................................247
Vehicles Sold In the United States: Using Roadside Assistance.....................................247
Roadside Emergencies...............................247
Running-In See: Breaking-In.................................................244
Running Out of Fuel.....................................163 Refilling With a Portable Fuel Container.......163
S
Safety Belt Height Adjustment....................37
Safety Belt Minder..........................................38 Belt-Minder™...........................................................38
Safety Belts
......................................................32
Principle of Operation..........................................32
Safety Belt Warning Lamp and Indicator Chime..............................................................37
Conditions of operation......................................38
508
MKZ (), enUSA Index
Safety Precautions.........................................161
Scheduled Maintenance Record..............490
Scheduled Maintenance
.............................478
Seats.................................................................137
Security..............................................................75
Settings...........................................................387 Clock......................................................................388
Display...................................................................388
Settings.................................................................390
Sound....................................................................389
Vehicle...................................................................389
Side Airbags
.....................................................48
Side Curtain Airbags......................................49
Sitting in the Correct Position.....................137
Snow Chains See: Using Snow Chains..................................338
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................489
Speed Control See: Cruise Control...........................................203
Stability Control
.............................................190
Principle of Operation........................................190 Starting a Gasoline Engine.........................157
Automatic Engine Shutdown............................158
Failure to Start......................................................158
Fast Restart...........................................................157
Guarding Against Exhaust Fumes..................159
Important Ventilating Information...................159
Stopping the Engine When Your Vehicle is
Moving...............................................................159
Stopping the Engine When Your Vehicle is Stationary..........................................................159
Starting and Stopping the Engine.............156 General Information............................................156
Steering..........................................................222 Electric Power Steering....................................222
Steering Wheel
................................................78
Storage Compartments...............................155
Sunroof See: Moonroof.......................................................98
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7 T
Technical Specifications
See: Capacities and Specifications...............353
Temporary Mobility Kit..................................311 First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................313
General Information.............................................311
Second Stage: Checking Tire Pressure.........314
Tips for Use of the Kit.........................................312
Type 1.......................................................................311
Type 2.....................................................................317
What to do after the Tire has been Sealed................................................................315
What to do when a Tire Is Punctured.............313
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.........................255
Tire Care.........................................................324
Glossary of Tire Terminology..........................326
Information About Uniform Tire Quality
Grading.............................................................324
Information Contained on the Tire Sidewall............................................................327
Temperature A B C............................................325
Traction AA A B C...............................................325
Treadwear............................................................325
Tire Inflation When Punctured See: Temporary Mobility Kit...............................311
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MKZ (), enUSA Index