
Within 20 seconds of switching the engine
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the engine without the
key present inside your vehicle.
Once the engine has started, it remains
running until you press the button, even if
the system does not detect a valid key. If you
open and close a door while the engine is
running, the system searches for a valid key.
You cannot restart the engine if the system
does not detect a valid key within 20
seconds.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal and
hold it there.
3. Start the engine. Note:
You can crank the engine for a total
of 60 seconds (without the engine starting)
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit. A message appears in
the information display alerting you that you
exceeded the cranking time. You cannot
attempt to start the engine for at least 15
minutes. After 15 minutes, you are limited to
a 15-second engine cranking time. You need
to wait 60 minutes before you can crank the
engine for 60 seconds again.
Automatic Engine Shutdown
If your vehicle is equipped with a keyless
ignition, it has a feature that automatically
shuts down the engine if it has been idling
for an extended period. The ignition also
turns off in order to save battery power.
Before the engine shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds. If you do not intervene within 30 seconds, the
engine shuts down. Another message
appears in the information display to inform
you that the engine has shut down in order
to save fuel. Start your vehicle as you
normally do.
Automatic Engine Shutdown Override
Note:
You cannot permanently switch off the
automatic engine shutdown feature. When
you switch it off temporarily, it turns on at
the next ignition cycle.
You can stop the engine shutdown, or reset
the timer, at any point before the 30-second
countdown has expired by doing any of the
following:
158
MKZ (), enUSA Starting and Stopping the Engine

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 (112,654.08 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.00 gal (7.57 L) of gasoline or 5.00 gal
(18.93 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to the
client's selling or preferred dealer within
100.0 (161 km)
of the disablement
location or to the nearest Lincoln dealer.
If a client requests a tow to a selling or
preferred dealer that is more than 100.0
(161 km)
from the disablement location,
the client shall be responsible for any
mileage costs in excess of 100.0 (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
247
MKZ (), enUSA Roadside Emergencies

Should your vehicle shut off after a collision,
you may restart your vehicle. For vehicles
equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to switch
off the ignition.
2. Press the brake pedal and press the START/STOP button to start the vehicle.
3. Remove your foot from the brake pedal and press the
START/STOP button to
switch off the ignition.
4. You can either attempt to start the engine
by pressing the brake pedal and the
START/STOP
button, or switch on the
ignition only by pressing the
START/STOP
button without pressing
the brake pedal. Both ways re-enable the
fuel system. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, then the vehicle will allow
you to restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact an
authorized dealer.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks,
or lit cigarettes. An explosion could result in
personal injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted. Use only an adequate-sized cable with
insulated clamps. Preparing Your Vehicle
Note:
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the two
vehicles do not touch. Turn all accessories
off.
249
MKZ (), enUSA Roadside Emergencies

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of Ford authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we provide
scheduled maintenance information which
makes tracking routine service easy. See
Scheduled Maintenance (page 478).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle. Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels. Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
278
MKZ (), enUSA Maintenance

B
Blind Spot Information System..................217
Blind Spot Information System (BLIS®) with
Cross Traffic Alert............................................217
Bonnet Lock See: Opening and Closing the Hood............279
Booster Seats
..................................................26
Types of Booster Seats.......................................26
Brake Fluid Check.......................................292
Brakes..............................................................183 General Information............................................183
Breaking-In.....................................................244
Bulb Specification Chart.............................297
C
Cabin Air Filter...............................................135
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™....................................................358
Specifications......................................................359
Capacities and Specifications - 3.7L........364 Specifications......................................................365
Capacities and Specifications...................353
Car Wash See: Cleaning the Exterior...............................302
Center Console.............................................155 Changing a Bulb
...........................................297
Lamp Assembly Condensation.......................297
Replacing Bulbs..................................................297
Changing a Fuse...........................................277 Fuses......................................................................277
Changing a Road Wheel.............................343 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................344
Stowing the flat tire (Type 1).............................349
Stowing the flat tire (Type 2)............................349
Tire Change Procedure....................................345
Type 1.....................................................................345
Type 2....................................................................347
Changing the 12V Battery..........................293
Changing the Engine Air Filter
.................300
2.0L EcoBoost Engine......................................300
3.7L Engine..........................................................300
Changing the Wiper Blades......................295
Checking MyKey System Status.................62
Checking the Wiper Blades.......................295
Child Restraint and Safety Belt Maintenance.................................................40
Child Safety
.......................................................15
General Information..............................................15
Child Safety Locks..........................................30 Left-Hand Side........................................................31
Right-Hand Side.....................................................31
Child Seat Positioning...................................28 Cleaning Leather Seats
..............................307
Cleaning Products.......................................302
Cleaning the Alloy Wheels........................308
Cleaning the Engine
....................................304
Cleaning the Exterior..................................302 Cleaning Plastic Exterior Parts........................303
Exterior Chrome..................................................303
Stripes or Graphics (if equipped)....................303
Underbody...........................................................303
Cleaning the Instrument Panel and Instrument Cluster Lens...........................306
Cleaning the Interior...................................305 Cleaning Black Label Interior (If
Equipped)........................................................305
Cleaning the Windows and Wiper Blades...........................................................304
Clearing All MyKeys.......................................60
Climate............................................................440 Climate Control Voice Commands.................443
Climate Control
..............................................132
Climate Controlled Seats............................146
Cooled Seats........................................................146
Collision Warning System..........................223 PRINCIPLE OF OPERATION............................223
Coolant Check See: Engine Coolant Check............................285
Crash Sensors and Airbag Indicator...........51
502
MKZ (), enUSA Index

Creating a MyKey...........................................60
Programming/Changing Configurable
Settings...............................................................60
Cruise Control.................................................80
Principle of Operation.......................................203
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control...............................203
Customer Assistance
..................................253
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................88
Direction Indicators
........................................90
Drive Control.................................................226 LINCOLN DRIVE CONTROL............................226
Driver Alert
.......................................................211
Using Driver Alert.................................................211 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids.....................................................211
Driving Hints
..................................................244
Driving Through Water................................244
DRL See: Daytime Running Lamps............................87
E
Economical Driving......................................244
Electric Parking Brake..................................184 Applying the electric parking brake...............184
Applying the electric parking brake when the
vehicle is moving............................................185
Battery With No Charge....................................186
Releasing the electric parking brake.............
185
Emission Control System
............................168
On-Board Diagnostics (OBD-II)........................169
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................169
End User License Agreement...................457 SYNC End User License Agreement
(EULA)...............................................................457 Engine Block Heater....................................159
Using the Engine Block Heater.......................160
Engine Coolant Check................................285 Adding Engine Coolant....................................286
Checking the Engine Coolant.........................
285
Recycled Engine Coolant.................................287
Severe Climates..................................................287
What You Should Know About Fail-Safe Cooling.............................................................287
Engine Immobilizer See: Passive Anti-Theft System........................75
Engine Oil Check..........................................284 Adding Engine Oil..............................................284
Engine Oil Dipstick - 2.0L EcoBoost™....................................................284
Engine Oil Dipstick - 3.7L...........................284
Engine Specifications
..................................353
Drivebelt Routing................................................353
Entertainment................................................400 A/V Inputs.............................................................420
AM/FM Radio.......................................................402
Bluetooth Audio..................................................420
Browsing Device Content.................................401
CD........................................................................\
....414
SD Card Slot and USB Port...............................415
Sirius® Satellite Radio (If Activated)...............409
Supported Media Players, Formats and
Metadata Information....................................419
503
MKZ (), enUSA Index

Information Messages...................................113
Active Park.............................................................113
Adaptive Cruise Control.....................................114
AdvanceTrac ™........................................................115
Airbag......................................................................115
Alarm.......................................................................115
Automatic Engine Shutdown.............................116
AWD........................................................................\
.116
Battery and Charging System...........................117
Blind Spot Information and Cross Traffic Alert System................................................................118
Doors and Locks...................................................118
Driver Alert.............................................................119
Fuel........................................................................\
..119
Hill Start Assist.....................................................120
Keys and Intelligent Access.............................120
Lane Keeping System.........................................121
Maintenance.........................................................122
MyKey.....................................................................123
Park Aid..................................................................124
Park Brake.............................................................124
Power Steering....................................................125
Pre-Collision Assist.............................................126
Remote Start.........................................................126
Seats.......................................................................127
Starting System ...................................................127
Tire Pressure Monitoring System....................128
Traction Control...................................................128 Transmission....................................................129
Installing Child Seats.......................................17 Child Seats...............................................................17
Using Lap and Shoulder Belts............................17
Using Lower Anchors and Tethers for CHildren (LATCH).............................................23
Using Tether Straps..............................................24
Instrument Cluster
........................................100
Instrument Lighting Dimmer........................86
Interior Lamps
..................................................90
Front Interior Lamp................................................91
Rear Interior Lamp.................................................91
Rear Interior Lamp (If Equipped).......................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror...................................................96 Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................249 Connecting the Jumper Cables.....................250
Jump Starting......................................................250
Preparing Your Vehicle.....................................249
Removing the Jumper Cables.........................251 K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting.............................................156 Ignition Modes.....................................................156
Keys and Remote Controls...........................53
L
Lane Keeping System
..................................212
Switching the System On and Off...................212
Lighting Control
..............................................85
Headlamp Flasher................................................85
High Beams............................................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Load Carrying................................................228
Load Limit
.......................................................228
Vehicle Loading - with and without a
Trailer................................................................228
506
MKZ (), enUSA Index

Locking and Unlocking.................................65
Activating Intelligent Access ............................66
Autolock Feature...................................................67
Auto Relock............................................................67
Battery Saver.........................................................68
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Luggage Compartment.......................................68
Power Decklid (If Equipped)..............................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks .......................................................67
Locks..................................................................65
Lug Nuts See: Changing a Road Wheel.........................343
M
Maintenance..................................................278 General Information...........................................278
Media Hub
......................................................373
Memory Function..........................................142
Easy Entry and Exit Feature..............................143
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......143
Saving a PreSet Position...................................142
Message Center See: Information Displays.................................107 Mirrors
See: Heated Windows and Mirrors.................135
See: Windows and Mirrors.................................93
Mobile Communications Equipment...........13
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................98
Retractable Panoramic Roof..............................99
Venting the Moonroof.........................................99
Motorcraft Parts............................................354
MyKey Troubleshooting
................................63
MyKey™..............................................................59 Principle of Operation.........................................59
MyLincoln Touch ™
.........................................374
General Information...........................................374
N
Navigation......................................................444 cityseekr...............................................................446
Map Mode............................................................449
Navigation Map Updates.................................452
Navigation Voice Commands..........................452
Point of Interest (POI) Categories...................446
Quick-touch Buttons...........................................451
Setting a Destination.........................................445
Setting Your Navigation Preferences............447 Normal Scheduled Maintenance.............482
Intelligent Oil-Life Monitor®.............................
482
Maintenance Intervals.......................................484
O
Oil Check See: Engine Oil Check......................................284
Opening and Closing the Hood
...............279
Ordering Additional Owner's Literature.....................................................258
Obtaining a French Owner’ s Manual............258
Overhead Console
.......................................155
P
Parking Aid
......................................................192
Front Sensing System........................................193
Rear Sensing System.........................................193
Parking Aids
....................................................192
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................42
How Does the Personal Safety System
Work?...................................................................42
507
MKZ (), enUSA Index