
Read and follow instructions: Before using
your Windows Automotive- based system,
read and follow all instructions and safety
information provided in this end user manual
("User's Guide"). Not following precautions
found in this User's Guide can lead to an
accident or other serious consequences.
Keep User's Guide in vehicle: When kept in
the vehicle, the User's Guide will be a ready
reference for you and other users unfamiliar
with the Windows Automotive-based system.
Please make certain that before using the
system for the first time, all persons have
access to the User's Guide and read its
instructions and safety information carefully. WARNING
Operating certain parts of this system
while driving can distract your attention
away from the road, and possibly cause an
accident or other serious consequences. Do
not change system settings or enter data
non-verbally (using your hands) while driving.
Stop the vehicle in a safe and legal manner
before attempting these operations. This is
important since while setting up or changing
some functions you might be required to
distract your attention away from the road
and remove your hands from the wheel. General Operation
Voice Command Control:
Functions within
the Windows Automotive-based system may
be accomplished using only voice
commands. Using voice commands while
driving allows you to operate the system
without removing your hands from the wheel. Prolonged Views of Screen: Do not access
any function requiring a prolonged view of
the screen while you are driving. Pull over in
a safe and legal manner before attempting
to access a function of the system requiring
prolonged attention. Even occasional short
scans to the screen may be hazardous if your
attention has been diverted away from your
driving task at a critical time.
Volume Setting:
Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident.
Use of Speech Recognition Functions:
Speech recognition software is inherently a
statistical process which is subject to errors.
It is your responsibility to monitor any speech
recognition functions included in the system
and address any errors.
463
MKZ (), enUSA Appendices

Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings (All-wheel
drive vehicles).
484
MKZ (), enUSA Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 284). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant. 2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Inspect accessory drive belt(s). 3
485
MKZ (), enUSA Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every 5000 miles (8000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.*
Every 5000 miles (8000 km)
or six months
488
MKZ (), enUSA Scheduled Maintenance

A
A/C
See: Climate Control..........................................132
About This Manual............................................7
Protecting the Environment..................................7
ABS See: Brakes...........................................................183
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................183
Accessories...................................................455 Exterior style........................................................455
Interior style.........................................................455
Lifestyle.................................................................455
Peace of mind.....................................................455
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control.............204
Active Park Assist..........................................194 Automatic Steering into Parking Space........196
Deactivating the Park Assist Feature.............197
Troubleshooting the System.............................197
Using Active Park Assist....................................195
Adaptive Headlamps.....................................89 Adjusting the Headlamps
..........................296
Horizontal Aim Adjustment..............................297
Vertical Aim Adjustment...................................296
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................132
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
...............................................177
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................457
Audible Warnings and Indicators
..............106
Headlamps On Warning Chime.......................106
Key in Ignition Warning Chime........................106
Keyless Warning Alert........................................106
Parking Brake On Warning Chime..................
106
Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................370
General Information...........................................370 Audio Unit - Vehicles With: Premium AM/
FM/CD............................................................371
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control
..........................132
Automatic High Beam Control....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission................................171 Automatic Transmission Adaptive
Learning.............................................................175
Brake-Shift Interlock Override..........................174
If Your Vehicle Gets Stuck In Mud or Snow...................................................................176
Push Button Shift Transmission........................
171
SelectShift Automatic ™ Transmission..............173
Automatic Transmission Fluid Check...........................................................288
6F35/HF35 transmission..................................288
6F50/6F55 Transmission.................................289
Autowipers.......................................................83
Auxiliary Power Points.................................153 110 Volt AC Power Point.....................................153
12 Volt DC Power Point......................................153
Locations...............................................................153
AWD See: All-Wheel Drive...........................................177
501
MKZ (), enUSA Index

B
Blind Spot Information System..................217
Blind Spot Information System (BLIS®) with
Cross Traffic Alert............................................217
Bonnet Lock See: Opening and Closing the Hood............279
Booster Seats
..................................................26
Types of Booster Seats.......................................26
Brake Fluid Check.......................................292
Brakes..............................................................183 General Information............................................183
Breaking-In.....................................................244
Bulb Specification Chart.............................297
C
Cabin Air Filter...............................................135
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™....................................................358
Specifications......................................................359
Capacities and Specifications - 3.7L........364 Specifications......................................................365
Capacities and Specifications...................353
Car Wash See: Cleaning the Exterior...............................302
Center Console.............................................155 Changing a Bulb
...........................................297
Lamp Assembly Condensation.......................297
Replacing Bulbs..................................................297
Changing a Fuse...........................................277 Fuses......................................................................277
Changing a Road Wheel.............................343 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................344
Stowing the flat tire (Type 1).............................349
Stowing the flat tire (Type 2)............................349
Tire Change Procedure....................................345
Type 1.....................................................................345
Type 2....................................................................347
Changing the 12V Battery..........................293
Changing the Engine Air Filter
.................300
2.0L EcoBoost Engine......................................300
3.7L Engine..........................................................300
Changing the Wiper Blades......................295
Checking MyKey System Status.................62
Checking the Wiper Blades.......................295
Child Restraint and Safety Belt Maintenance.................................................40
Child Safety
.......................................................15
General Information..............................................15
Child Safety Locks..........................................30 Left-Hand Side........................................................31
Right-Hand Side.....................................................31
Child Seat Positioning...................................28 Cleaning Leather Seats
..............................307
Cleaning Products.......................................302
Cleaning the Alloy Wheels........................308
Cleaning the Engine
....................................304
Cleaning the Exterior..................................302 Cleaning Plastic Exterior Parts........................303
Exterior Chrome..................................................303
Stripes or Graphics (if equipped)....................303
Underbody...........................................................303
Cleaning the Instrument Panel and Instrument Cluster Lens...........................306
Cleaning the Interior...................................305 Cleaning Black Label Interior (If
Equipped)........................................................305
Cleaning the Windows and Wiper Blades...........................................................304
Clearing All MyKeys.......................................60
Climate............................................................440 Climate Control Voice Commands.................443
Climate Control
..............................................132
Climate Controlled Seats............................146
Cooled Seats........................................................146
Collision Warning System..........................223 PRINCIPLE OF OPERATION............................223
Coolant Check See: Engine Coolant Check............................285
Crash Sensors and Airbag Indicator...........51
502
MKZ (), enUSA Index

H
Hazard Warning Flashers...........................248
Headlamp Exit Delay......................................87
Head Restraints..............................................137
Adjusting the Head Restraint...........................138
Tilting Head Restraints ......................................139
Heated Seats
..................................................144
Rear Heated Seats..............................................145
Heated Steering Wheel..................................81
Heated Windows and Mirrors....................135 Heated Exterior Mirror.......................................135
Heated Rear Window.........................................135
Heating See: Climate Control..........................................132
Hill Start Assist...............................................186 Using Hill Start Assist..........................................187
Hints on Controlling the Interior Climate..........................................................134
Cooling the Interior Quickly..............................
134
General Hints........................................................134
Heating the Interior Quickly..............................134
Recommended Settings for Cooling .............134
Recommended Settings for Heating..............134
Side Window Defogging in Cold Weather.............................................................134
Hints on Driving With Anti-Lock Brakes............................................................183 Hood Lock
See: Opening and Closing the Hood............279
I
In California (U.S. Only)...............................254
Information Display Control
.........................80
Cluster Display Control Features.....................80
Information Displays
.....................................107
General Information............................................107
Information.....................................................429 911 Assist...............................................................437
Alerts......................................................................436
Calendar...............................................................436
Sirius Travel Link.................................................434
SYNC Services (If Equipped, United States
Only)..................................................................430
Vehicle Health Report.......................................439
505
MKZ (), enUSA Index

Locking and Unlocking.................................65
Activating Intelligent Access ............................66
Autolock Feature...................................................67
Auto Relock............................................................67
Battery Saver.........................................................68
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Luggage Compartment.......................................68
Power Decklid (If Equipped)..............................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks .......................................................67
Locks..................................................................65
Lug Nuts See: Changing a Road Wheel.........................343
M
Maintenance..................................................278 General Information...........................................278
Media Hub
......................................................373
Memory Function..........................................142
Easy Entry and Exit Feature..............................143
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......143
Saving a PreSet Position...................................142
Message Center See: Information Displays.................................107 Mirrors
See: Heated Windows and Mirrors.................135
See: Windows and Mirrors.................................93
Mobile Communications Equipment...........13
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................98
Retractable Panoramic Roof..............................99
Venting the Moonroof.........................................99
Motorcraft Parts............................................354
MyKey Troubleshooting
................................63
MyKey™..............................................................59 Principle of Operation.........................................59
MyLincoln Touch ™
.........................................374
General Information...........................................374
N
Navigation......................................................444 cityseekr...............................................................446
Map Mode............................................................449
Navigation Map Updates.................................452
Navigation Voice Commands..........................452
Point of Interest (POI) Categories...................446
Quick-touch Buttons...........................................451
Setting a Destination.........................................445
Setting Your Navigation Preferences............447 Normal Scheduled Maintenance.............482
Intelligent Oil-Life Monitor®.............................
482
Maintenance Intervals.......................................484
O
Oil Check See: Engine Oil Check......................................284
Opening and Closing the Hood
...............279
Ordering Additional Owner's Literature.....................................................258
Obtaining a French Owner’ s Manual............258
Overhead Console
.......................................155
P
Parking Aid
......................................................192
Front Sensing System........................................193
Rear Sensing System.........................................193
Parking Aids
....................................................192
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................42
How Does the Personal Safety System
Work?...................................................................42
507
MKZ (), enUSA Index