2015 LINCOLN MKZ steering

Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
Accept the call by pressing Accept
on the touchscreen or by pressing
this phone button on your steering
wheel controls. Reject the call by pressing Reject
on the touchscreen or by pressing
and holding this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen
to select from the following options: Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
•
Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
Quick Dial
Set up favorite contacts from your
phonebook or history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at the
top of the screen. To switch on contact picture settings, if your
device supports this feature, press
Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a phone-dependent feature. If
your phone does not support downloading
call history using Bluetooth, SYNC keeps
track of calls made with the SYNC system.
Messaging
Send text messages using your touchscreen.
See
Text messaging later in this section.
Settings
Touch this button to access various phone
settings, such as turning Bluetooth on and
off, managing your phonebook and more.
See
Phone settings later in this section.
425
MKZ (), enUSA MyLincoln Touch™ E142632

Roaming Warning
Touch this button to have the system alert
you when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: "PHONE"
"Call"
"Call "
"Call at home" "Call at work""Call on cell"
"Call on other" "Call voicemail" "Dial"
"Do not disturb off " "PHONE"
"Do not disturb on"
"Forward text messages"
"Go to hands free" *
"Hold call off " *
"Hold on" *
"Join calls" *
"Listen to text message <#>" "Listen to text messages"
"Messages" **
"Mute call" *
"Pair phone" "Privacy on" *
"Read text message" "PHONE"
"Reply to text messages" "Turn ringer off ""Turn ringer on"
"Unmute call" *
"Help"
* This command is only available during an
active call.
** If you say "Messages", see the following
"Messages" chart for additional commands. "MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>" "Listen to text messages""Reply to text messages" "Help"
428
MKZ (), enUSA MyLincoln Touch™E142599

speak with an operator when it has
difficulty matching your voice request.
The live operator can assist you by
searching for businesses by name or by
category, residential addresses by street
address or by name or specific street
intersections. Operator Assist is a feature
of your SYNC Services subscription. For
more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route download is
finished, the phone call automatically
ends. If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the
Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions.
See
Navigation (page 444).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button
on the steering wheel.
2. Say "Good-bye" from the SYNC Services
main menu.
432
MKZ (), enUSA MyLincoln Touch™

SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off " "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
433
MKZ (), enUSA MyLincoln Touch™E142599

Ski Conditions
Touch this button to view ski conditions for
a specific area.
Sirius Travel Link Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: "SIRIUS TRAVEL LINK"
"5-day weather forecast" "Fuel prices"
"Movie listings"
"Sports headlines" *
"Sports schedules" *
"Sports scores" *
"Traffic"
"Weather" "SIRIUS TRAVEL LINK"
"Weather map" "Help"
* If you say "Sports headlines", "Sports
schedules" or "Sports scores", you can then
say any of the commands in the following
chart. Sports-related Commands
*
"Baseball"
"College basketball" "College football" "Golf "
"MLS"
"My teams" "NBA""NFL"
"NHL" Sports-related Commands
*
"WNBA" "Help"
* If you want to hear headlines, schedules or
scores from a particular sport, or your favorite
team(s), say the sport (or team), then
"headlines", "schedules" or "scores". Additional sports-related voice commands
"Baseball headlines""Baseball schedule" "Baseball scores"
"College basketball headlines" "College basketball schedule" "College basketball scores"
"College football headlines" "College football schedule" "College football scores"
435
MKZ (), enUSA MyLincoln Touch™E142599

To make sure that 911 Assist works properly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
438
MKZ (), enUSA MyLincoln Touch™

To run a report by voice command,
press the voice button on the
steering wheel and, when
prompted, say "Vehicle health report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set up
your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line and
option package, your climate screen may
look different from this screen.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 387).
440
MKZ (), enUSA MyLincoln Touch™E142599

MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the wi\
ndshield vents, fan automatically adjusts
to the highest speed and the temperature dial returns to the full heat p\
osition. You can use this setting to defog or clear a thin
covering of ice from the windshield. The heated rear window also automat\
ically turns on when you select MAX Defrost.
Note:
To prevent window fogging, you cannot select recirculated air when MAX De\
frost is on.
Driver settings:
J
Touch the
+ or – to increase or decrease the air temperature on the passenger side of th\
e vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equi\
pped).
Touch the climate-controlled seat icon to switch the climate-controlled s\
eat off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel \
on and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off ""Climate on"
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help" There are additional climate control
commands but in order to access them, you
have to say "Climate" first. When the system
is ready to listen, you may say any of the
following commands:
"CLIMATE"
"A/C off ""A/C on"
"Automatic"
"Defrost off "
443
MKZ (), enUSA MyLincoln Touch™E142599