2015 Lexus GS350 service

35
You are responsible for ensuring that
your Lexus is operated and maintained
according to the instructions in the
Owner’s Manual and the “Maintenance
Information” section of this guide.
You should keep detailed records
of vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date of
service, mileage at time of service and
a description of service performed
and/or parts installed. For your conve-
nience, maintenance logs are included
in the “Maintenance Information”
section of this guide. If you sell your
vehicle, you should give your mainte-
nance records to the new owner.
Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.You may have maintenance
performed on your vehicle by any
qualified person or facility. However,
Lexus recommends having mainte-
nance performed by an authorized
Lexus dealership.
Lexus dealership technicians are
specially trained to maintain and
repair Lexus vehicles. They stay
current on the latest service informa-
tion through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certifica tion Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE GENERAL
INFORMATION
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY

36
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Lexus dealership maintains an
extensive inventory of Genuine Lexus
Parts to meet your vehicle service
needs. And because it is linked elec-
tronically to Lexus Parts Distribution
Centers, the dealership has quick
access to any parts it may not have
in stock.
Genuine Lexus Parts are covered
by their own warranty (see your
dealer for details) or the remainder
of any applicable New Vehicle
Limited Warranty, whichever is longer.
Non-Genuine Lexus Parts, or
any damage or failures resulting
from their use, are not covered
by any Lexus warranty.
REPLACEMENT PARTS
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY

37
In the United States,
U.S. Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact
your nearest Lexus dealership for
towing assistance. You do not have to
pay for towing to the nearest Lexus
dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your
vehicle may not be repaired free
of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory
or environmental requirements.If your vehicle is inoperable or unsafe
to drive and there is no Lexus dealer-
ship reasonably available to make
repairs, you may perform the repairs
yourself or have them performed by
another automotive service provider.
Lexus will reimburse you for any of the
repairs that are covered by warranty.
EMERGENCY REPAIRS BY GEOGRAPHIC
REGION
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY
Lexus recommends having
maintenance and repairs for
your vehicle performed by an
authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.

38
To receive reimbursement, present to
an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.
You will be reimbursed for warranted
parts at the manufacturer’s suggested
retail price and warranted labor at a
geographically appropriate hourly rate
multiplied by Lexus’ recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Lexus assumes no liability
for subsequent failures caused
by improper repairs or the use of
non-Genuine Lexus Parts unless you
have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact,
have your vehicle inspected by an
authorized Lexus dealership as soon
as possible after an emergency repair.
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY

39 Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
Regular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Lexus. It can also enhance
your vehicle’s resale value. This section
of the Warranty and Services Guide is
designed to help you make sure your
vehicle receives proper and timely
maintenance. It includes factory-
recommended maintenance guidelines
as well as logs in which to document
your vehicle’s maintenance history.
In addition to scheduled maintenance,
your Lexus requires ongoing
general maintenance such as fluid
checks and visual inspections. These
procedures are listed on pages 42–43
of this booklet and described in detail
in the “Maintenance” section of the
Owner’s Manual.It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. Failure
to do so can cause oil starvation
and/or oil gelling, which can
result in severe damage to your
vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
With proper maintenance and
care, your vehicle will last longer
and deliver more dependable,
economical performance. Follow
this booklet’s recommendations
and you’ll enjoy maximum reliability
and peace of mind from your
Lexus for many years to come.

40Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
Maintaining your vehicle according
to the recommendations in this
booklet is required to ensure that
your warranty coverage remains
intact. You should keep detailed
records of vehicle maintenance,
including date of service, mileage
at time of service and a description
of service and/or parts installation
performed. The maintenance logs
in this booklet are a good place to
record this information. If you sell
your vehicle, be sure to give your
maintenance records to the
new owner.
Lexus will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your
warranty coverage. Ask your dealer
for an explanation of any recom-
mended maintenance not included
in the scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 16–33 of this booklet.

41 Introduction
LEXUS DEALERSHIP SERVICE
MAINTENANCE
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com or
contact Lexus Customer Satis faction
at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service
publications and training courses.
Many are also certified through the
Lexus Commitment to Perfection
Certification Program, which requires
specialized, state-of-the-art training
as well as rigorous exams through
both Lexus and the National Institute
for Automotive Service Excellence.Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service
History database. This is the first
database of its kind in the automotive
industry. It can be accessed by any
Lexus dealership in the U.S. —
a great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.

Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.

44Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining
scheduled maintenance for your
vehicle every six months or 5,000
miles, whichever occurs first.
For example:
• If at six months you have
driven less than 5,000 miles,
you should obtain mainte-
nance at six months; don’t
wait until 5,000 miles.
• If you drive 5,000 miles in less
than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.
Be sure to keep an eye on your
mileage so that you obtain mainte-
nance when recommended. If you
are a low-mileage driver, mark your
calendar to remind yourself to obtain
maintenance every six months.
Special Operating Conditions
In addition to standard maintenance
items, vehicles that are driven under
special operating conditions require
further maintenance service. These
special operating conditions, which put
added demands on a vehicle, include:
• Driving on dirt roads or
on dusty roads
• Repeated trips of less than five
miles in temperatures below
32° F or 0° C
• Extensive idling and/or
low-speed driving for long
distances, such as police, taxi
or door-to-door delivery use
• Towing. Not all vehicles are
designed for towing. Please
refer to the Owner’s Manual
for details.
If you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months
or 5,000 miles. Some of these
special operating conditions
require other maintenance
items; these items are indicated
in each maintenance chart.