2
TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service................................................. 4
Second Scheduled Maintenance Service ............................................. 4
Loaner Vehicle ........................................................................... 5
Travel Protection ......................................................................... 5
Roadside Assistance .................................................................... 6
Other Benefits and Assistance
Quality Control .................................................................... 7
Vehicle Service History............................................................ 7
Vehicle Service Agreements ...................................................... 7
Body Repairs ....................................................................... 7
The Smart Key..................................................................... 8
WARRANTY INFORMATION
Introduction
If You Need Assistance............................................................ 9
The Lexus Commitment .......................................................... 14
Warranty Coverages at a Glance ................................................ 15
Your Warranties in Detail
General Warranty Provisions ..................................................... 16
New Vehicle Limited Warranty................................................... 18
Federal Emission Control Warranty ........................................... 22
8
OTHER BENEFITS AND ASSISTANCE
strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be able
to generate replacement keys. When
ordering a new key, bring all keys for
the vehicle to your dealership. If a
Smart Key or the key-number plate is
not available, a Lexus dealer or certain
locksmiths can obtain the key code
from a restricted-access database. These businesses can also access
a service utility to register the keys
to the vehicle if all registered keys
have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record
the key number in more than one
place, do not record it in a way
that can be easily identified and
associated with the vehicle. For
example, don’t leave the number
somewhere that can be accessed
by a valet. It is wise to keep a copy
of the key number outside of
the vehicle.
Other Benefits and Assistance
AMENITIES
49
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
1 Applies to models with same size front and rear tires and wheels.
18 Months or 15,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis __ Front differential oil (AWD)
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Wiper blades
Date: __________________________ Mileage: __________________________
51
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
36 Months or 30,000 Miles
❑ Replace engine oil with 0W-20 oil; replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
__ Front differential oil (AWD)
__ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Tighten nuts and bolts on chassis __ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Transfer case for signs of leakage (AWD)
__ Transmission for signs of leakage
__ Wiper blades
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
1 Applies to models with same size front and rear tires and wheels.
Date: __________________________ Mileage: __________________________
53
SCHEDULED MAINTENANCE LOG
Scheduled Maintenance Log
54 Months or 45,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis __ Front differential oil (AWD)
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Wiper blades
1 Applies to models with same size front and rear tires and wheels.
Date: __________________________ Mileage: __________________________
MAINTENANCE
55
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
72 Months or 60,000 Miles
❑ Replace engine oil with 0W-20 oil; replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Replace spark plugs1
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Drive belt
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
__ Front differential oil (AWD)
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Tighten nuts and bolts on chassis __ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
__ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Transfer case for signs of leakage (AWD)
__ Transmission for signs of leakage
__ Wiper blades
❑ Reset maintenance reminder light
❑ Rotate tires2
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
1 Required under the terms of the Emission Control Warranty.
2Applies to models with same size front and rear tires and wheels.
Date: __________________________ Mileage: __________________________
57
SCHEDULED MAINTENANCE LOG
Scheduled Maintenance Log
90 Months or 75,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Drive belt
__ Engine coolant (see page 69)
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis __ Exhaust pipes and mountings
__ Front differential oil (AWD)
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Wiper blades
1 Applies to models with same size front and rear tires and wheels.
Date: __________________________ Mileage: __________________________
MAINTENANCE
59
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
108 Months or 90,000 Miles
❑ Replace engine oil with 0W-20 oil; replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Brake rotor thickness and runout
__ Drive belt
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
__ Front differential oil (AWD)
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Tighten nuts and bolts on chassis __ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
__ Fuel tank cap gasket
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Transfer case for signs of leakage (AWD)
__ Transmission for signs of leakage
__ Wiper blades
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
1 Applies to models with same size front and rear tires and wheels.
Date: __________________________ Mileage: __________________________