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193
uuText/E-mail Message u
Bluetooth® HandsFreeLink ®
1.Select the message you want to
use.
2. Select Send.
■Replying to the Message1
Text/E-mail Message
You can set up text messa ge notification when the
first message for the pair ed phone is received. You
can change the setting fr om the Phone settings
screen. 2 Text/Email Setting P. 194
If you delete a message on the phone, the message is
also deleted in the system. If you send a message
from the system, the message goes to your phone’s
outbox.
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194
uuText/E-mail Message uText/Email Setting
Bluetooth ® HandsFreeLink ®
Text/Email Setting
HHOME uSetting su Phone uText/Email
Select an item.
The following items are available:
• Enable Text/Email: Turns the Text/Email feature on or off.
On (factory default): Text or e- mail messages can be received.
Off : Disables the feature.
• Select Account : Selects an account to be active and receive notifications. Select
Text Messages for SMS or an E-mail message account you want. Only one
account can be active at a time.
• New Message Notification : Sets whether to give an incoming message
notification.
On : Gives an incoming message notification.
Off : Messages are still received, but without notification.
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195
Bluetooth® HandsFreeLink ®
HondaLink Assist
If your vehicle’s airbags deploy or if the unit detects that the vehicle is severely
impacted, your vehicle automatically will attempt to connect to the HondaLink
operator. Once connected, information about your vehicle, its positioning, and its
condition will be sent to the operator; you also can speak to the operator when
connected.
To use this function, you need to connect a phone via Bluetooth® in advance.
2Pairing a Phone P. 170
1.Select Call Now .
u If you do not select Call Now,
HondaLink Assist automatically
calls emergency services after
10 seconds.
2. Talk to the operator.
u When an emergency call is
connected, the talk with the
operator begins as necessary.
u Select Talk Now to talk to the
operator immediately.
u The talk with the operator may
be interrupted to confirm the
information about your vehicle
position.
u Select Hang Up or press the
(Hang-Up/Back) button
to hang up the call.
1 HondaLink Assist
IMPORTANT: Owner ac tivation constitutes
authorization for Honda to collect information from
your vehicle needed to provide the service, and
agreement to the Terms and Conditions at
www.hondalink.com/TermsAndConditions . In a
crash, HondaLink Assist will attempt to notify
emergency services but NEITHER Honda NOR ITS
SERVICE PROVIDERS GUARANTEE THAT SUCH
NOTIFICATION WILL OCCUR.
This function may not wo rk properly depending on
the phone, carrier, or contract conditions.
Your vehicle may not be able to connect to the operator
if the battery level is low, the line is disconnected, or you
do not have adequate cellular coverage.
You cannot use emergency services when:
•You travel outside the H ondaLink service coverage
areas.
•There is a problem with th e connecting devices, such
as the microphones, speakers, or the unit itself.
You cannot operate othe r navigation- or phone-
related functions using the screens while talking to
the operator.
If the unit fails to connect to the operator, it
repeatedly tries until it succeeds.
If you select Cancel or press the (Hang-Up/
Back) button before callin g the operator, you can
cancel to call.
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205
Troubleshooting
Trouble shooting ....................................206
Map, Voice, Entering Destinations .........206
Traffic ...................................................208
Guidance, Routing ................................209
Update, Coverage, Map Errors ..............210
Smartphone Connection .......................211
Display, Accessories ..............................212
Multi-View Rear Camera .......................212
Miscellaneous Questions .......................213 Error Me
ssage s...................................... 214
Navigation System ................................ 214
Disc Player............................................ 215
Pandora ®
*............................................ 216
iPod/USB Flash Drive............................. 218
Bluetooth ® HandsFreeLink ®.................. 219
Smartphone Connection ...................... 220
* Not available on all models
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207
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.●Check that the vents are not blowing air onto the microphones at the top of the
navigation screen, the vehicle interior is as quiet as possible, and you are using
the correct command when speaking.
2 Voice Recognition P. 23●Say “Help” on any screen to see a list of the applicable voice commands.
The navigation system pronunciation of street
names in the guidance command or destination
address sounds strange.The basic guidance phrases use a studio-recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard brightness control is not set to maximum.
2. Press the (Display mode) butt on to change the Night mode.
2Switching Di splay Mode Manually P. 25
The screen is dark when I drive during the day.Press the (Display mode) button to change the Day mode.
2Switching Di splay Mode Manually P. 25
How do I change or remove my PIN?1.Select HOME > Settings > Navigation > Personal Info > PIN Number > GO
Home 1 PIN or GO Home 2 PIN or Address Book PIN .
2. Enter your existing PIN. Yo u then have the choice to change or remove the PIN.
2PIN Number s P. 34
I have forgotten my PIN. How do I reset the PIN for
Home or the PIN for address books?Your dealer must reset the PIN for you.
Why is the phone number grayed out on the
Calculate Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
ProblemSolution
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211
uuTroubleshooting uSmartphone Connection
Troubleshooting
Smartphone Connection
Does the navigation syst em work outside North
America?The navigation system contains maps fo r the 50 U.S. states, Canada, and Puerto
Rico. The navigation system will not work in Mexico or other countries.
2 Map Coverage P. 227
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience
any problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Error s P. 226
ProblemSolution
I cannot connect my smartphone to the system.●Make sure your smartphone is compatible with the system, and that it is paired
and linked to Bluetooth® HandsFreeLink ®. To check phone compatibility,
–
U.S.: Visit handsfreelink.honda.com
–Canada: Visit www.handsfreelink.ca
2Pairing a Phone P. 170●The HondaLink app must be installed on your smartphone to connect to the
system. For more information: –
U.S.: Visit www.hondalink.com
–Canada: Visit www.honda.ca/hondalink●Check that your smartphone is in goo d operating condition. Then try the
following operations on your smartphone. –
Unlock the security.
–Connect to the system on the HOME screen.
–Close all apps.
–Restart the smartphone.
ProblemSolution
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219
uuError Messages uBluetooth ® HandsFreeLink ®
Troubleshooting
Bluetooth® Hand sFreeLink ®
Error MessageCau seSolution
Unable to pair with your
device.
Please try again.The system failed to connect to
the Bluetooth ® device.●Make sure that Bluetooth function is turned ON, on your
Bluetooth -compatible device. For details, check the manual of
your Bluetooth -compatible device.
●Try pairing your Bluetooth device again.
2Pairing a Phone P. 170
If the problem is not resolved yet, contact your dealer.
Unable to add smartphone.
Please check the settings in
your smartphone.The settings in your phone are
not correct.Make sure the settings in your phone are set to allow Bluetooth
connection.
Unable to import phonebook.
Please try again later.Your phone is not compatible
with Automatic Phone Sync.Check that your phone is compatible with Automatic Phone Sync.
Visit:
●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
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220
uuError Messages uSmartphone Connection
Troubleshooting
Smartphone Connection
Error Mess ageCauseSolution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneYour phone is not compatible.Your phone is not compatib le with the system. Visit:●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneThe cable is not connected.Try connecting your smartphone again. To view connection
information:
●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.Install the HondaLin k app in your smartphone. For more
information visit:
●U.S.: www.hondalink.com●Canada: www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.Appears when your phone is not
paired with the system.Make sure that Bluetooth ® function is turned ON in the system and
your phone, and try pairing it again.
2 Pairing a Phone P. 170
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