Page 226 of 455

Black plate (17,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - CRC - 6/5/14
Driving and Operating 9-17
Example 3
1. Vehicle Capacity Weight forExample 3 = 453 kg
(1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's tire and
loading information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is attached to the
center pillar (B-pillar). The label
shows the size of your vehicle's
original tires and the inflation
pressures needed to obtain the
gross weight capacity of your
vehicle. This is called Gross
Vehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on your front and rear
axles, you need to go to a weigh
station and weigh your vehicle.
Your dealer can help you with
this. Be sure to spread out your
load equally on both sides of the
centerline.
Never exceed the GVWR for
your vehicle, or the GAWR for
either the front or rear axle.
The Certification/Tire label also
contains information about your
Front Axle Reserve Capacity.
And, if you do have a heavy
load, you should spread it out.
Page 421 of 455

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Page 424 of 455

Black plate (9,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
Customer Information 13-9
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed fromvehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.