If you want the system to carry out the following
Voice command
Make a best guess from the media candidate list. You may
still occasionally be asked questions.
media candidate lists off
Clarify your voice command for media candidates.
media candidate lists on
Make a best guess from the phone candidate list. You may
still occasionally be asked questions.
phone candidate lists off
Clarify your voice command for phone candidates
phone candidate lists on
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
305 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
Press the phone button. When the display indicates there is no cell phone paired,
do the following:
Action and Description
Message
Press the OK button. When the following message appears
in the display.
No Phone Paired
Find SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
306Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
Pairing Subsequent Cell Phones
Press the phone button, then scroll to:
Action
Message
Press the OK button.
Phone settings
Press the
OK button.
Bluetooth Devices
Press the
OK button. When the following message appears
in the display.
Add Device
Find SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Note: Make sure to switch on the ignition and the radio. Put the transmission in position
park (
P) (automatic transmission) or neutral with the parking brake applied (manual
transmission).
Note: To scroll through the menus, press the up and down arrows on your audio system.
Phone Voice Commands Action
Voice Command
You do not need to preceed this command by saying; phone.
call (someone | [[a]
name]) This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at home
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at work
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at office
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
307Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
346 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
•
Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC. Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
•
Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
353Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™
Message
Item
Phone
A
Quick Dial
B
Phonebook
C
History
D
Messaging
E
Settings
F
Hands-free calling is one of the main
features of SYNC®. Once you pair your cell
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cell phone ’s
functionality.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone
’s
compatibility, see your cell phone ’s user
manual and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
Put the transmission in position P.
Turn on your vehicle ignition and the radio.
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the c
orrect mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
388 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™
Action and Description
Message
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: Move the gearshift lever to park (P).
Switch your vehicle ignition and the radio
on. Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
To pair a subsequent cell phone, select: Action and Description
Message
Phone
Settings
BT Devices Select
SYNC and a six-digit PIN appears on your device.
Add Device
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Making Calls 389
Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™E142599
Phone...............................................................387
Making C alls........................................................ 389
Pairing Subsequent Cell Phones.................389
Pairing Your Cell Phone for the First Time.................................................................. 388
Phone Menu Options....................................... 390
Phone Settings................................................... 393
Phone Voice Commands................................ 394
Receiving Calls................................................... 390
Text Messaging.................................................... 391
Post-Crash Alert System
...........................180
Power Door Locks See: Locking and Unlocking............................. 54
Power Seats.....................................................98 P
ower Lumbar...................................................... 99
Power Steering Fluid Check.....................210 Adding Power Steering Fluid.......................... 210
Power Windows..............................................70 Accessory Delay.................................................... 70
Bounce-Back......................................................... 70
Driver Side One-Touch Down.......................... 70
Driver Side One-Touch Up................................ 70
R
Rear Passenger Climate Controls............93
Rear Quarter Windows
.................................72
Closing the Rear Windows................................ 72
Opening the Rear Windows.............................. 72
Rear Seats........................................................
99
Installing the Seats............................................. 101
Recline Adjustment........................................... 100
Removing Seats, 12 & 15 Passenger Vehicles............................................................. 100
Rear View Camera.......................................
144
Switching the Rear View Camera Off.........146
Switching the Rear View Camera On..........145
Using the Display................................................ 145
Vehicles with Parking Aid................................ 146
Rear View Camera See: Rear View Camera.................................... 144
Recommended Towing Weights............162 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 164
Reduced Engine Performance.................173
Refueling..........................................................120 Remote Control..............................................44
C
ar Finder................................................................ 45
Integrated Key head Transmitter...................44
Programming a New Remote Control..........45
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 46
Removing a Headlamp...............................216
Repairing Minor Paint Damage..............230
Replacement Parts Recommendation........................................10
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)..............................................................186
Reporting Safety Defects (U.S. Only)...............................................................185
Roadside Assistance...................................
176
Vehicles Sold in Canada: Getting Roadside
Assistance.........................................................176
Vehicles Sold in Canada: Using Roadside Assistance.........................................................176
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 176
Vehicles Sold in the United States: Using Roadside Assistance.................................... 176
Roadside Emergencies...............................176
Running-In See: Breaking-In................................................... 173
Running Out of Fuel......................................115 Adding Fuel From a Portable Fuel
Container........................................................... 115
Filling a Portable Fuel Container................... 115
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts.......................................................27 Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Safety Canopy ™.............................................
41
455 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index