
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle. 911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
403 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™

•
Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability,
and may adversely affect the
performance of other electrical
systems in the vehicle.
AUXILIARY SWITCHES
The auxiliary switchboard on the center
console makes aftermarket customization
easier, with four prewired switches
attached to the power distribution box for
electrical accessories. The switches only operate while the
ignition is in the on position, whether the
engine is running or not. It is, however,
recommended that the engine remain
running to maintain a battery charge when
using the switches for an extended
duration or higher current draws. When you
switch them on they provide 20 amps of
electrical battery power for a variety of
uses.
A fuse and relay kit is included with this
option. The kit contains the required fuses
and relays that are included under the
driver seat in the pre-fusebox. Refer to the
instructions included with the kit. See an
authorized dealer for service.
There will also be one power lead for each
switch found in a four way connector
located under the driver seat.
The relays are coded as follows: Fuse
Wire color
Circuit number
Switch
20A
Yellow
CAC05
AUX 1
20A
Green with brown
trace
CAC06
AUX 2
20A
Violet with green
trace
CAC07
AUX 3
20A
Brown
CAC08
AUX 4
415Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 AccessoriesE163431

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what
’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
431 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Extended Service Plan (ESP)

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Safety belts and seat latches for wear
and function.
Safety warning lamps (brake, ABS, airbag
and safety belt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system. Multi-point inspection
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
435 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Scheduled Maintenance

Brakes................................................................137
General Information........................................... 137
Breaking-In......................................................173
Bulb Specification Chart............................221
C
California Proposition 65.............................10
C
apacities and Specifications - 3.2L
Power Stroke Diesel.................................278
Capacities............................................................. 278
Specifications...................................................... 279
Capacities and Specifications - 3.5L..................................................................271
Capacities.............................................................. 271
Specifications...................................................... 272
Capacities and Specifications - 3.7L..................................................................274
Capacities............................................................. 274
Specifications...................................................... 276
Capacities and Specifications
................265
Car Wash See: Cleaning the Exterior............................... 227
Catalytic Converter
.......................................116
Driving with a Catalytic Converter.................116
Changing a Bulb............................................217 Central High Mounted Brake Lamp............220
Front Clearance Lamp...................................... 219
Headlamp.............................................................. 21
7
Interior Lamp....................................................... 220
License Plate Lamp.......................................... 220
Reading Lamps.................................................... 221
Rear Lamps........................................................... 219
Side Direction Indicator.................................... 219
Sun Visor Mirror Lamp....................................... 221
Changing a Fuse...........................................198
Changing a Road Wheel...........................256 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 256
Front Jacking Points........................................... 261
Installing a Road Wheel.................................. 262
Locking Lug Nuts................................................ 257
Rear Jacking Points............................................ 261
Removing a Road Wheel................................ 262
Stowing the Wheel and Vehicle Jack.........263
Vehicle Jack......................................................... 260
Vehicles With a Spare Wheel........................ 257Changing the 12V Battery
..........................213
Installing the Battery......................................... 214
Removing the Battery....................................... 213
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................225
Changing the Engine Air Fil
ter -
3.5L.................................................................223
Changing the Engine Air Filter - 3.7L.................................................................224
Changing the Engine Oil and Oil Filter...............................................................205
Engine Lubrication for Severe Service Operation........................................................ 205
Resetting the Oil Life Monitoring System............................................................. 206
Changing the Wiper Blades......................
215
Changing the Windshield Wiper
Blades................................................................ 215
Checking MyKey System Status..............50
Checking the Wiper Blades.......................215
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................
13
General Information............................................. 13
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cigar Lighter
...................................................104
Cleaning Products........................................227
Cleaning the Alloy Wheels.......................230
Cl
eaning the Engine....................................228
Cleaning the Exterior...................................227 Body P
aintwork Preservation........................ 228
Cleaning the Chrome Trim.............................. 227
Cleaning the Headlamps................................. 227
Cleaning the Rear Window............................. 227
Cleaning the Instrument Panel and Instrument Cluster Lens.........................229
Cl
eaning the Interior...................................229
Instrument Cluster Screens, LCD Screens
and Radio Screens....................................... 229
Rear Windows..................................................... 229
Safety Belts.......................................................... 229
Cleaning the Windows and Wiper Blades...........................................................229
Clearing All MyKeys.......................................48
4
50 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index

Phone...............................................................387
Making C alls........................................................ 389
Pairing Subsequent Cell Phones.................389
Pairing Your Cell Phone for the First Time.................................................................. 388
Phone Menu Options....................................... 390
Phone Settings................................................... 393
Phone Voice Commands................................ 394
Receiving Calls................................................... 390
Text Messaging.................................................... 391
Post-Crash Alert System
...........................180
Power Door Locks See: Locking and Unlocking............................. 54
Power Seats.....................................................98 P
ower Lumbar...................................................... 99
Power Steering Fluid Check.....................210 Adding Power Steering Fluid.......................... 210
Power Windows..............................................70 Accessory Delay.................................................... 70
Bounce-Back......................................................... 70
Driver Side One-Touch Down.......................... 70
Driver Side One-Touch Up................................ 70
R
Rear Passenger Climate Controls............93
Rear Quarter Windows
.................................72
Closing the Rear Windows................................ 72
Opening the Rear Windows.............................. 72
Rear Seats........................................................
99
Installing the Seats............................................. 101
Recline Adjustment........................................... 100
Removing Seats, 12 & 15 Passenger Vehicles............................................................. 100
Rear View Camera.......................................
144
Switching the Rear View Camera Off.........146
Switching the Rear View Camera On..........145
Using the Display................................................ 145
Vehicles with Parking Aid................................ 146
Rear View Camera See: Rear View Camera.................................... 144
Recommended Towing Weights............162 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 164
Reduced Engine Performance.................173
Refueling..........................................................120 Remote Control..............................................44
C
ar Finder................................................................ 45
Integrated Key head Transmitter...................44
Programming a New Remote Control..........45
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 46
Removing a Headlamp...............................216
Repairing Minor Paint Damage..............230
Replacement Parts Recommendation........................................10
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)..............................................................186
Reporting Safety Defects (U.S. Only)...............................................................185
Roadside Assistance...................................
176
Vehicles Sold in Canada: Getting Roadside
Assistance.........................................................176
Vehicles Sold in Canada: Using Roadside Assistance.........................................................176
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 176
Vehicles Sold in the United States: Using Roadside Assistance.................................... 176
Roadside Emergencies...............................176
Running-In See: Breaking-In................................................... 173
Running Out of Fuel......................................115 Adding Fuel From a Portable Fuel
Container........................................................... 115
Filling a Portable Fuel Container................... 115
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts.......................................................27 Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Safety Canopy ™.............................................
41
455 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index

Using SYNC™ With Your Phone............305
Accessing Features Through the Phone
Menu................................................................... 312
Accessing Your Phone Settings....................316
Making a Call........................................................ 310
Pairing a Cell Phone for the First Time.................................................................. 305
Pairing Subsequent Cell Phones.................307
Phone Options during an Active Call...........311
Receiving Calls...................................................... 311
System Settings.................................................. 318
Text Messaging.................................................... 314
Using Traction Control................................139
Using Voice Recognition...........................302
Initiating a Voice Session................................ 302
System Interaction and Feedback..............303
Using Winter Tires.......................................250
Utilizing the Me
diation/Arbitration
Program (Canada Only).........................183
V
Vehicle Care....................................................227
Vehicle Certification Label.......................270
Vehicle Identification Number................270
Vehicle Storage..............................................231 Battery.................................................................... 232
Body........................................................................\
. 231
Brakes..................................................................... 232
Cooling system................................................... 232
Engine...................................................................... 231
Fuel system........................................................... 231
General................................................................... 231
Miscellaneous..................................................... 232
Removing Vehicle From Storage.................. 232
Tires........................................................................\
. 232
Ventilation See: Climate Control.......................................... 89
Vents See: Air Vents........................................................ 89
VIN See: Vehicle Identification Number............270
Voice Control - Vehicles With: Touchscreen Display..................................
62
MyFord Touch® Controls.................................. 63
Voice Control - Vehicles Without: Touchscreen Display..................................
62 W
Warning Lamps and Indicators.................75
Anti-Lock Brake System.................................... 75
Battery...................................................................... 75
Brake System......................................................... 75
Diesel Warning Lamps........................................ 75
Direction Indicator................................................ 76
Door Ajar.................................................................. 76
Engine Coolant Temperature........................... 76
Engine Warning Lamps...................................... 76
Front Airbag............................................................ 76
High Beam............................................................... 76
Lane Departure..................................................... 76
Low Fuel Level........................................................ 77
Low Tire Pressure Warning................................ 77
Message Center Warning................................... 77
Oil Pressure............................................................. 77
Park Lamp................................................................ 77
Safety Belt Minder................................................ 77
Stability Control..................................................... 77
Transmission Tow/Haul...................................... 77
Washer Fluid Check.....................................210
Washers See: Cleaning the Exterior............................... 227
See: Wipers and Washers................................. 64
Waxing.............................................................228
Wheel Nuts See: Changing a Road Wheel....................... 256
Wheels and Tires.........................................233 General Information.......................................... 233
Technical Specifications................................. 264
Windows and Mirrors....................................70
Windshield Washers.....................................65
W
indshield Wipers........................................64
Intermittent Wipe................................................ 64
Winter Tires See: Using Winter Tires................................... 250
Wipers and Washers.....................................64
458 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index