Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
vehicle [health] report
Select one of the following:
Press the
OK button to and select on or off.
Report Interval
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals. *
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desire option and press the
OK button.
Mileage Interval
Press the
OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
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SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and Description
Voice command
SYNC prompts you to say the name of an app to start it on
SYNC.
Mobile Apps
SYNC lists all of the currently available mobile apps.
List mobile apps
SYNC searches your connected mobile device for SYNC-
compatible mobile apps.
Find New Apps
At any time you can say the name of a mobile app to start
the mobile app on SYNC.
SYNC lists the available voice commands for the specified
app if the app is running on SYNC.
help
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. •
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
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Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and Description
Control
Adjust the volume of playing media.
VOL
Use as you normally would in media modes.
Seek
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.
Seek/call accept
Use as you normally would in media and phone modes.
Seek/call reject
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display.
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
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™
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
Radio Voice Commands
Press the voice button and when
prompted say:
Voice command
Radio
Then any of the following:
<87.9-107.9> 1
<<87.9-107.9> HD>
<530-1710>
AM
AM <530-1710>
AM autoset
AM autoset preset <#>
AM preset <#>
2
Browse
FM
FM <87.9-107.9>
1
FM <87.9-107.9> HD <#>
FM autoset Voice command
FM autoset preset <#>
FM preset <#>
FM 1
FM 1 preset <#>
FM 2
FM 2 preset <#> 1
HD <#>
Preset <#>
Radio off
Radio on
Set PTY
3
Tune
Help
1 If available.
2 If you have said browse, see the Browse
chart later in this section.
3 If you have said tune, see the following
Tune
chart.
Tune Voice command
<530-1710>
<87.9-107.9> *
<87.9-107.9> HD <#>
AM
AM <530-1710>
AM autoset
AM autoset preset <#>
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You can also select:
Action and Description
Message
Touch this button if you want to skip this channel.
Skip
Touch this button if you do not want anyone to listen to this
channel.
Lock
Touch this button to see song and artists on other stations.
Title
Touch this button to see song and artists on other stations.
Artist
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability. For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SIRIUS satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom
left corner of the touchscreen, then
select: Message
SIRIUS
Options
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Action and Description
Message
Speed Compensated
Volume Allows you to select more settings, which is under Media
Player. See Settings (page 357).
Media Player Settings
Displays software and firmware information about the
currently connected media device.
Device Information
Indexes your device when you connect it for the first time and
each time the content changes (for example adding or
removing tracks) to make sure you have the latest voice
commands available for all media on the device.
Update Media Index
Note: Your vehicle may not have all these sound settings.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, for example genre,
artist or album. If you want to view song information, for
example Title, Artist, File, Folder, Album,
and Genre, touch the on-screen album art.
You can also select: Action and Description
Message
To hear how the system pronounces the current band and
song. This can be helpful when using voice commands to
make sure the system correctly plays your request.
What’
s Playing
Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in park
(P) with the ignition in accessory mode.
See
Starting and Stopping the Engine
(page 106).
USB and SD Card Voice Commands Press the voice button and when
prompted say:
Voice command
(USB [stick] | iPod | MP3
[player])
SD card
Then any of the following: *
Browse
[play] next track
pause
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INFORMATION
Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
SYNC-Applications
E
Under the information menu, you can
access the following features: Message
SYNC Services
Travel Link
Alerts
Calendar
SYNC-Applications If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
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™A
B
C
D
E
E161889 E142608
scale. The map zoom level then
synchronizes with vehicle speed. The
slower your vehicle is traveling, the farther
the map zooms in; the faster your vehicle
is traveling, the farther the map zooms out.
To switch off the feature, just press the +
or - button again.
In 3D mode, rotate the map view by
swiping your finger across the shaded bar
with the arrows.
The ETA box under the zoom buttons
appears when a route is active and
displays the distance and time to your
destination. If the button is pressed, a pop
up appears with the destination listed (and
waypoint if applicable) along with mileage
and time to destination. You may also
select to have either the estimated time
to reach your destination or your estimated
arrival time.
Map Icons Vehicle mark
shows the current
location of your vehicle. It stays
in the center of the map display,
except when in scroll mode. Scroll cursor
allows you to scroll
the map; the fixed icon is in the
center of the screen. The map
position closest to the cursor is in
a window on the top center part of the
screen. Address book entry default
icon(s)
indicates the location on
the map of an address book entry.
This is the default symbol shown
after the entry has been stored to the
Address Book by any method other than
the map. You can select from any of the
22 icons available. You can use each icon
more than once. Home
indicates the location on
the map currently stored as the
home position. You can only save
one address from the Address
Book as your Home entry. You cannot
change this icon. POI (Point Of Interest) icons
indicate locations of any point of
interest categories you choose to
display on the map. You can
choose to display three point of interest
categories on the map at one time. Starting point
indicates the
starting point of a planned route. Waypoint
indicates the location
of a waypoint on the map. The
number inside the circle is different
for each waypoint and represents
the position of the waypoint in the route
list. Destination symbol indicates the
ending point of a planned route.
Next maneuver point
indicates
the location of the next turn on the
planned route. No GPS symbol
indicates that
insufficient GPS satellite signals
are available for accurate map
positioning. This icon may display
under normal operation in an area with
poor GPS access.
Quick-touch Buttons
When in map mode, touch anywhere on
the map display to access the following
options:
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