Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
264
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Audio System
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
• Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h). Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
•
Screens crowded with information, for
example:
•Point of Interest reviews and
ratings.
• SIRIUS Travel Link sports scores.
• Movie times.
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
316
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™
Speed-restricted Features
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when you
did not have your cell phone connected to
the system. In addition, if you connect a
media device, the system creates and
retains an index of supported media
content. The system also records a short
development log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information. System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
317
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™
Action and Description
Message
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button
Beep
Have the touchscreen keyboard display in QWERTY or ABC
format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
Voice Control To make adjustments using the touchscreen, select:
Action and Description
Message
Settings
Voice Settings
Then select from the following: Standard interaction mode provides more detailed interaction
and guidance. Advanced mode has less audible interaction
and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not clearly
heard or understood your request.
Confirmation Prompts
Note: Even with confirmation prompts turned off, the system
may occasionally ask you to confirm settings.
326
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™E142607
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
342
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™
For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Motor Company repairs or replaces
any properly authorized, dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
380
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories
A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories...................................................380 Exterior Style....................................................... 380
Interior Style........................................................ 380
Lifestyle................................................................. 380
Peace of Mind..................................................... 380
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel....................61
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices....................................................382
At a Glance
........................................................13
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82
Audio Control....................................................61
Audio Input Jack
...........................................265
Audio System.................................................251 General Information - United States of
America............................................................. 251
Audio Troubleshooting..............................266
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................256 Audio Unit - Vehicles With: AM/
FM
...................................................................252
AUX Button.......................................................... 255
Clock Button........................................................ 254
Frequency Band Buttons................................ 254
Menu Button........................................................ 255
Sound Button...................................................... 254
Station Preset Buttons.................................... 254
Station Tuning Buttons................................... 254
Audio Unit - Vehicles With: Premium AM/FM/CD
..................................................255
Autolamps........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
..............................................................192
Autowipers.......................................................64
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
B
Bonnet Lock See: Opening and Closing the Hood...........185
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check.........................................192
Brakes...............................................................129 General Information.......................................... 129
Breaking-In.....................................................160
Bulb Specification Chart...........................202
C
Cabin Air Filter...............................................102
415
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
California Proposition 65..............................11
Capacities and Specifications................246
Cargo Nets.......................................................142
Installing the Net................................................. 142
Removing the Net............................................... 143
Car Wash See: Cleaning the Exterior.................................211
Center Console...............................................114
Changing a Bulb............................................197 Central High Mounted Brake Lamp...........200
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamps...................................................... 201
License Plate Lamp........................................... 201
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Fuse...........................................184
Fuses....................................................................... 184
Changing a Road Wheel
...........................239
Changing a Road Wheel.................................. 241
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 240
Stowing the Flat or Spare Tire...................... 243
Changing the 12V Battery..........................193
Changing the Engine Air Filter................204 2.5L Engine........................................................... 205
EcoBoost Engines............................................. 204
Changing the Wiper Blades......................194 Changing the Front Wiper Blades................195
Rear Window Wiper Blades............................ 195
Checking MyKey System Status...............52
Checking the Wiper Blades......................194
Child Restraint and Safety Belt Maintenance
.................................................36
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Child Seat Positioning...................................27
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................214
Cleaning Products
.........................................211
Cleaning the Alloy Wheels........................215
Cleaning the Engine.....................................212 Cleaning the Exterior....................................211
Exterior Chrome Parts........................................ 211
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 212
Cleaning the Instrument Panel and Instrument Cluster Lens..........................213
Cleaning the Interior....................................213
Cleaning the Windows and Wiper Blades
............................................................213
Clearing All MyKeys........................................51
Climate............................................................368 Climate Control Voice Commands.............369
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock...................................................................88 Type 1........................................................................\
88
Type 2....................................................................... 88
Cold Weather Precautions.........................161
Coolant Check See: Engine Coolant Check............................ 190
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator
........45
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control
..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders
.....................................................114
Customer Assistance.................................168
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
..................................................260
HD Radio Reception and Station
Troubleshooting............................................. 261
Direction Indicators
.........................................71
416
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index