Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options
..................................12
At a Glance
Front Exterior Overview
................................13
Rear Exterior Overview..................................14
Vehicle Interior Overview..............................15
Instrument Panel Overview........................16
Child Safety
General Information
.......................................18
Installing Child Seats.....................................19
Booster Seats..................................................25
Child Seat Positioning...................................27
Child Safety Locks.........................................29
Safety Belts
Principle of Operation
..................................30
Fastening the Safety Belts...........................31
Safety Belt Height Adjustment.................33
Safety Belt Warning Lamp and Indicator Chime.............................................................34
Safety Belt Minder.........................................34
Child Restraint and Safety Belt Maintenance................................................36
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags
.....................................................43
Safety Canopy ™
............................................44
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control
...............................................47
Replacing a Lost Key or Remote Control...........................................................48
MyKey ™
Principle of Operation..................................49
Creating a MyKey
...........................................50
Clearing All MyKeys
........................................51
Checking MyKey System Status...............52
Using MyKey With Remote Start Systems.........................................................53
MyKey Troubleshooting
...............................53
Locks
Locking and Unlocking
.................................54
Manual Liftgate..............................................58
Security
Passive Anti-Theft System
........................59
Steering Wheel
Adjusting the Steering Wheel....................61
Audio Control....................................................61
Voice Control...................................................62
Cruise Control
..................................................62
Information Display Control.......................63
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Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio............................258
Digital Radio
..................................................260
Satellite Radio..............................................262
Audio Input Jack...........................................265
USB Port
.........................................................265
Media Hub......................................................265
Audio Troubleshooting..............................266
SYNC™
General Information
...................................267
Using Voice Recognition...........................269
Using SYNC™ With Your Phone..............271
SYNC™ Applications and Services......285
Using SYNC™ With Your Media Player...........................................................292
SYNC™ Troubleshooting
.........................302
MyFord Touch ™
General Information
....................................312
Settings.............................................................321
Entertainment...............................................333
Phone
................................................................351
Information....................................................358
Climate............................................................368
Navigation........................................................371
Accessories
Accessories...................................................380
Appendices
End User License Agreement..................382
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................397
Scheduled Maintenance
General Maintenance Information.......399 Normal Scheduled Maintenance -
Vehicles Built From: 01-09-2014......402
Special Operating Conditions Scheduled Maintenance.............................................405
Scheduled Maintenance Record...........407
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 38). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Programming a New Remote
Control
See an authorized dealer.
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You can operate the following functions
with the control:
Volume up
A
Seek up, next or end call
B
Volume down
C
Seek down, previous or accept
call
D
Seek, Next or Previous
Press the seek button to:
• tune the radio to the next or previous
stored preset
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station up or
down the frequency band
• seek through a track. VOICE CONTROL
Press the button to select or deselect voice
control. See SYNC™ (page 267).
CRUISE CONTROL See
Cruise Control (page 139).
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A
B
C
D E159531 E142437
GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
engine. If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine. IGNITION SWITCH
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
Note: To switch the engine off when your
vehicle is moving, move the transmission
selector lever to position
N. Use the brakes
to bring the vehicle to a safe stop. After your
vehicle has stopped, switch the engine off
and move the transmission selector lever to
position
P. Turn the key to position 0 or I.
I
(accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits operational.
Warning lamps and indicators are
illuminated.
III
(start) - cranks the engine. Release the
key as soon as the engine starts.
STEERING WHEEL LOCK WARNING
Always check that the steering is
unlocked before attempting to move
your vehicle.
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The parking aid system gives an audible
warning and reduces the radio volume
when it detects a large object within a
limited range of your vehicle
’s bumpers.
Note: When the parking aid system no
longer detects a large object the radio
volume will return to the previous level.
Rear Sensing System
The rear parking aid sensors turn on
automatically when you move the
transmission selector lever to R (reverse)
and your vehicle is moving at a speed of
less than 3 mph (5 km/h). Moving your
vehicle closer to a large object will increase
the audible warning repeat rate. When the
object is less than 12 inches (30
centimeters) from the center of your
vehicle ’s rear bumper the audible warning
will sound continuously. If the object is
more than 12 inches (30 centimeters) from
the side of your vehicle ’s rear bumper the
audible warning will sound for three
seconds. If the object is less than 12 inches
(30 centimeters) from the side of your
vehicle ’s rear bumper the audible warning
will sound continuously. The rear parking aid sensor
coverage area is up to 72 inches
(183 centimeters) from the
center of your vehicle
’s rear
bumper. There is a decreased
coverage area at the outer
corners.
A
The system detects large objects when
you move the transmission selector lever
to
R (reverse):
• and your vehicle is moving toward the
object at a speed of less than 3 mph
(5 km/h)
• and your vehicle is not moving but a
moving object is approaching the rear
of your vehicle at a speed of less than
3 mph (5 km/h)
• and your vehicle is moving at a speed
of less than 3 mph (5 km/h) and a
moving object is approaching the rear
of your vehicle at a speed of less than
3 mph (5 km/h).
Move the transmission selector lever from
R
(reverse) or press the parking aid button
to switch the system off. If a fault is
present in the system, a warning message
appears in the information display and
does not allow you to switch the system
on.
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CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide proper
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free battery
which normally does not require additional
water during its life of service.
Note:
If your battery has a cover/shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement. When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:
If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
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