
Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
• Coverage for certain maintenance and wear items
• Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating authorized Ford Motor Company
dealers.
Note: Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
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CD Settings
Scan All Select to scan all disc selections.
Scan Folder Select to scan all music in the current MP3
folder.
CD Compression Select to bring soft and loud passages together
for a more consistent listening level.
Clock Settings
Set Time Select to set the time.
Set Date Select to set the calendar date.
24h Mode Select to view clock time in a 12–hour mode or
24–hour mode.
Display Settings
Dimming Select to change display brightness.
Language Select to display the language in English,
French or Spanish.
Temp. Setting Select to display the outside temperature in
Fahrenheit or Celsius.
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Potential reception issues
Station blending When the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume. This is poor time
alignment by the radio
broadcaster.
No action required.
This is a broadcast
issue.
Sound fading or
blending in and out. The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune. The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
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Potential station issues
Issue Cause Action
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune. The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio. Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found when
Scanis
pressed. Pressing
Scandisables
HD2-HD7 channel
search. No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels
Sirius broadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of Sirius satellite radio channels, visit www.siriusxm.com in
the United States, www.sirius.ca in Canada, or call Sirius at
1–888–539–7474.
Note: This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
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Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructions For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload When you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interference Your display may show ACQUIRIN
G...to
indicate the interference and the audio
system may mute.
Sirius Satellite Radio Service
Note: Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of Sirius satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474.
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GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health Report and to view the reports online.
• Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
• Essential for keeping up with the latest software downloads available for
SYNC.
• Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING: Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
• Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice SessionPush the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps”Access mobile applications.*
“Help”Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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When you select:You can:
Modify Phonebook Modify the contents of your phone book
(such as add, delete, download). Press OK to
select and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. Push the desired
contact(s) on your phone. See your phone’s
user guide on how to push contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto Download Automatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:
Downloading times are phone- and
quantity-dependent.
Note: When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
Return Exit the current menu.
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