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3.Press OK when the desired selectionis in the display.
4.Enter the name of the recipient. Scrollto cycle through Phonebook or CallHistory entries. You can also selectEnter Number to say the desirednumber.
5.Press OK to enter the desired menuand scroll to select the specificcontact.
6.Press OK when the contact appearsand press OK again to confirm whenthe system asks if you would like tosend the message. The system sendseach text message with the followingsignature: "This message was sentfrom my ".
Pre-defined text message options
Can't talk right now
Call me
Call U later
Be there in 10 minutes
Be there in 20 minutes
Yes
Pre-defined text message options
No
Why?
Thanks
Where R you?
I need more directions
I love you
Too funny
Can't wait to see you
I'm stuck in traffic
Accessing Your Phone Settings
These are phone-dependent features. Yourphone settings allow you to access andadjust features such as your ring tone, textmessage notification, modify yourphonebook and set up automaticdownload.
1.Press the phone button.
2.Scroll to Phone Settings, and thenpress OK.
3.Scroll to select from the followingoptions:
You can:When you select:
See the provider, name, signal power, battery power androaming status of your connected phone.Phone Status
Press OK to select and scroll to view the information.When done, press OK again to return to the phone statusmenu.
Select which ring tone sounds during an incoming call (oneof the system's or your phone's).Set Ringer
1. Press OK to select and scroll to hear Ringer 1, Ringer 2,Ringer 3 and Phone Ringer.2. Press OK to select.
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You can:When you select:
If your phone supports in-band ringing, your phone's ringtone plays when you choose Phone Ringer.
Have the option of hearing an audible tone to notify youwhen a text message arrives.Message Notification
1. Press OK to select and scroll between Message Notific-ation On and Message Notification Off.2. Press OK to select.
Modify the contents of your phonebook (such as add,delete or download). Press OK to choose between:Modify Phonebook
Add Contacts: Press OK to add more contacts from yourphone book. Push the desired contact(s) on your phone.See your phone's manual on how to push contacts.
Delete Phonebook: Press OK to delete the current phonebook and call history. When Delete Phonebook appears,press OK to confirm. SYNC takes you back to the PhoneSettings menu.
Download Phonebook: Press OK to select, then and pressOK again when Confirm Download? appears.
Automatically download your phone book each time your
phone connects to SYNC.*Auto Download
Press OK to select. When Auto Download On? appears,press OK to have your phonebook automatically down-
loaded each time.**
Select Off if you do not want to download your phonebookevery time your phone connects to SYNC. Your phonebook,call history and text messages can only be accessed whenyour specific phone is connected to SYNC.
Exit the current menu.Return
*Downloading times are phone-dependent and quantity-dependent.**When Auto Download is on, it automatically deletes any changes, additions or deletionssaved since your last download.
System Settings
This menu provides access to yourBluetooth Devices and Advanced menufeatures. Use the arrow buttons to scrollthrough the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices, set aphone as primary as well as turn yourBluetooth feature on and off.
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1.Press the phone button to enter thephone menu
2.Scroll to System Settings. Press OK.
3.Scroll to Bluetooth Devices. Press OK.
4.Scroll to select from the followingoptions:
You can:If you select:
See Using SYNC™ With Your Phone (page 327).Add Bluetooth Device*
Connect a previously paired Bluetooth-enabled phone.**Connect Bluetooth Device
1. Press OK to select and view a list of previously pairedphones.2. Scroll until you find the desired device, and then pressOK to connect the phone.
Set a previously paired phone as your primary phone.Set as Primary PhonePress OK to select and scroll to select the desired phone.Press OK to confirm.SYNC attempts to connect with the primary phone at everyignition cycle. When you select a phone as a primary phone,it appears first in the list and the system marks it with anasterisk.
Turn the Bluetooth feature on and off.Set BluetoothPress OK and scroll to toggle between On and Off. Makea selection, and then press OK.Setting Bluetooth to off disconnects all Bluetooth devicesand turns off all Bluetooth features.
Delete a paired phone.Delete DevicePress OK and scroll to select the device. Press OK toconfirm.
Delete all previously paired phones (and all informationoriginally saved with those phones).Delete All Devices
Press OK to select.
Exit the current menu.Return
* This is a speed-dependent feature.**You can only connect one device at a time. When another phone is connected, theprevious one is disconnected.
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Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults,perform a master reset, install anapplication and view system information.
1.Press the phone button to enter thephone menu
2.Scroll to System Settings. Press OK.
3.Scroll to Advanced. Press OK.
4.Scroll to select from the followingoptions:
You can:If you select:
Get help from SYNC by using questions, helpful hints orasking you for a specific action. To turn these prompts onor off:
Prompts
1. Press OK to select and scroll to select between On andOff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose between English, Français and Español. Onceselected, all of the radio displays and prompts are in theselected language.
Languages
1. Press OK to select and then scroll through the languages.2. Press OK when the desired selection appears in thedisplay. If you change the language setting, the displayindicates that the system is updating. When complete,SYNC takes you back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Factory Defaults
1. Press OK to select and then press OK again whenRestore Defaults? appears in the display.2. Press OK to confirm.
Completely erase all information stored on SYNC(phonebook, call history, text messages and paireddevices) and return to the factory default settings.
Master Reset
Press OK to select. The display indicates when completeand SYNC takes you back to the Advanced menu.
Install applications you have downloaded.Install Application?Press OK and scroll to select. Press OK to confirm.
Delete all previously paired phones (and all informationoriginally saved with those phones).Delete All Devices
Press OK to select.
Access the Auto Version number as well as the FDNnumber.System Info
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You can:If you select:
Press OK to select.
This is a Bluetooth component, which can further helpyour phone with the exchange of text messages.MAP Profile
Exit the current menu.Return
SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
WARNINGS
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
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![FORD SUPER DUTY 2015 3.G Owners Manual If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservice FORD SUPER DUTY 2015 3.G Owners Manual If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservice](/manual-img/11/5311/w960_5311-341.png)
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 36). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 212).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On
1.Press the phone button to enter thephone menu.
2.Scroll to select 911 Assist.
3.Press OK to confirm and enter the 911Assist menu.
4.Scroll to select between On and Off.
5.Press OK when the desired optionappears in the radio display.Set On orSet Off appears in the display asconfirmation.
Off selections include:
•Off with reminder: Provides a displayand voice reminder at phoneconnection at vehicle start.
•Off without reminder: Provides adisplay reminder only without a voicereminder at phone connection.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
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911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals.
The system allows you to check yourvehicle's overall health in the form of adiagnostic report card. The vehicle healthreport contains valuable information suchas:
•Vehicle diagnostic information
•Scheduled maintenance
•Open recalls and Field Service Actions
•Items noted during vehicle inspectionsby an authorized dealer that still needservicing.
You can run a report (after your vehicle hasbeen running a minimum of 60 seconds)by pressing the voice button and saying"Vehicle health report", or pressing thephone button.
To run a report using the phone button:
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1.Press the phone button to enter phonemenu.
2.Scroll to select Vehicle Health, andthen press OK.
3.Scroll to select from the followingoptions:
Vehicle health report options
Automatic Reports: Press OK to and select On or Off.Select On to have SYNC automatically prompt you to run
a health report at certain mileage intervals.*
User Preferences: Press OKto select and enter themenu. Scroll to select from:
Mileage Intervals: Press OK. Scroll to select between5000, 7500 or 10000-mile intervals and press OK to makeyour selection.
Return: Press OK to exit the menu.
Press OK for SYNC to run a health report of your vehicle'sdiagnostic systems and send the results to Ford where itcombines with scheduled maintenance information, openrecalls and other field service actions and vehicle inspec-tion items that still need servicing from an authorizeddealer.
Run Report?
*You must first turn this feature on before you can select the desired mileage interval.
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicle
information, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,Unites States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
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