2015 FORD SUPER DUTY phone

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist, Vehicle Health Reportand SYNC Services (Traffic, Directions& Information).*
•Use applications, such as Pandora andStitcher, via SYNC AppLink.
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem
•Charge your USB device (if your devicesupports this).*These features require activation.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
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Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle HealthReport and to view the reports online.
•Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites.
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
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System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Initiating a Voice Session
Push the voice icon. A tonesounds and Listening appears inthe display. Say any of thefollowing:
If You Want ToSay
Stream audio from your phone."Bluetooth audio"
Cancel the requested action."Cancel"
Access the device connected to the auxiliary input jack."Line in"
Access mobile applications."Mobile apps" *
Make calls."Phone"
Access the SYNC Services portal."Services" *
Return to the main menu."SYNC"
Access the device connected to your USB port."USB"
Run a vehicle health report."Vehicle health report" *
Adjust the level of voice interaction and feedback."Voice settings"
Hear a list of voice commands available in the currentmode."Help"
* This is an optional feature and available in the United States only.
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System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Push the voice icon. Say "Voicesettings" when prompted, thenany of the following:
The system:When you say:
Provides more detailed interaction andguidance."Interaction mode standard"
Provides less audible interaction and moretone prompts."Interaction mode advanced"
The system defaults to the standard interaction mode.
Confirmation prompts are short questionsthe system asks when it is not sure of yourrequest or when there are multiple possibleresponses to your request. For example,the system may ask "Phone, is thatcorrect?". If turned off, the system simplymakes a best guess as to what yourequested and may ask you to confirmsettings.
The system:When you say:
Makes a best guess from the command;you may still occasionally be asked toconfirm settings.
"Confirmation prompts off"
Clarifies your voice command with a shortquestion."Confirmation prompts on"
The system creates candidate lists whenit has the same confidence level of severaloptions based on your voice command.When turned on, it may prompt you withas many as four possibilities forclarification.
For example, say "Say 1 after the tone tocall John Doe at home. Say 2 after the toneto call Johnny Doe on mobile. Say 3 afterthe tone to call Jane Doe at home." Youcould also say "Say 1 after the tone to playJohn Doe, Say 2 after the tone to playJohnny Doe."
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The system:When you say:
Makes a best guess from the mediacandidate list. You may still occasionallybe asked questions.
"Media candidate lists off"
Clarifies your voice command for mediacandidates."Media candidate lists on"
Makes a best guess from the phonecandidate list. You may still occasionallybe asked questions.
"Phone candidate lists off"
Clarifies your voice command for phonecandidates"Phone candidate lists on"
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice icon, wait untilafter the tone sounds and Listeningappears before saying a command. Anycommand spoken before this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cellular phone'sfunctionality. At a minimum, most cellularphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.To check your phone's compatibility, seeyour phone's manual and visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
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Pairing a Phone for the First Time
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cellular phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition P.
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
1.Press the phone button. When thedisplay indicates there is no phonepaired, press OK.
2.When Find SYNC appears in thedisplay, press OK.
3.Put your phone into Bluetoothdiscovery mode. See your device'smanual if necessary.
4.When prompted on your phone'sdisplay, enter the six-digit PIN providedby SYNC in the radio display. Thedisplay indicates when the pairing issuccessful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) anddownloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition P.
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1.Press the phone button, and then scrollto System Settings. Press OK.
2.Scroll to Bluetooth Devices. Press OK.
3.Scroll to Add Bluetooth Device. PressOK.
4.When Find SYNC appears in thedisplay, press OK.
5.Put your phone into Bluetoothdiscovery mode. See your phone'smanual if necessary.
6.When prompted on your phone'sdisplay, enter the six-digit PIN providedby SYNC in the radio display. Thedisplay indicates when the pairing issuccessful.
The system then prompts with questions,such as if you would like to set the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) and downloadyour phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Sayany of the following:
"PHONE"
"Call "1,2
"Call at home"1,2
"Call at work"1,2
"Call in office"1,2
"Call on mobile OR cell"1,2
"Call on other"1,2
"Call history incoming"2
"Call history missed"2
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"PHONE"
"Call history outgoing"2
"Connections"2
"Dial"1,3
"Go to privacy"
"Hold"
"Join"
"Menu"2,4
"Phone book "2
"Phone book at home"2
"Phone book at office"2
"Phone book at work" 2
"Phone book on mobile OR
cell"2
"Phone book on other"2
1 This command does not require you tosay "Phone" first.2 This command is not available untilphone information is completelydownloaded using Bluetooth.3 See Dial table below.4 See Menu table below.
Phone book commands: When you askSYNC to access things such as aphonebook name or number, therequested information appears in thedisplay to view. Press the phone buttonand say, "Call" to call the contact.
"DIAL"
"411 (four-one-one)", "911" (nine-one-one)
"700" (seven hundred)
"800" (eight hundred)
"900" (nine hundred)
"Pound" (#)
"Number <0-9>"
"Asterisk" (*)
"Clear" (deletes all entered digits)
"Delete" (deletes one digit)
"Plus"
"Star"
Note:To exit dial mode, press and hold thephone button or press MENU to go to thephone menu.
"MENU"
"(Phone) connections"
"(Phone) settings (message) notificationoff"
"(Phone) settings (message) notificationon"
"(Phone) settings (set) phone ringer"
"(Phone) settings (set) ringer 1"
"(Phone) settings (set) ringer 2"
"(Phone) settings (set) ringer 3"
"(Phone) settings (set) ringer off"
"Battery"
"Phone name"
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"MENU"
"Signal"
"Text message inbox"
Words in ( ) are optional and do not haveto be spoken for the system to understandthe command.
Making Calls
Press the voice icon and when promptedsay:
1.Say "Call " or "Dial", then thedesired number.
2.When the system confirms the number,say, "Dial" again to initiate the call.
To erase the last spoken digit, say, "Delete"or press the left arrow button. To erase allspoken digits, say "Clear" or press and holdthe left arrow button.
To end the call, press and hold the phonebutton.
Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phonebutton.
•Reject the call by pressing and holdingthe phone button.
•Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, such asputting a call on hold or joining calls. Usethe arrow buttons to scroll through themenu options.
1.Press MENU during an active call.
2.After selecting Active Call Menu, pressOK.
3.Scroll to cycle through the followingoptions:
You can:When you select:
Mute the call.Mute Call?
Switch a call from an active hands-free environment toyour cellular phone for a more private conversation.Privacy
Press OK when Privacy on/off appears. (The displayindicates In Privacy and the system transfers your call.)
Put an active call on hold.Call HoldPress OK when Hold on/off appears. To answer anothercall at this time, press the phone button.
Enter "tones", such as numbers for passwords.Enter TonesScroll until the desired number appears in the display, thenpress OK; a tone sounds as confirmation. Repeat asnecessary.
Join two separate calls. (SYNC supports a maximum ofthree callers on a multiparty call or conference call.)Join Calls
1. Press the phone button.
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