ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours, seven days a week.
•for the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles that have been supplied witha tire inflation kit).
•battery jump start.
•lock-out assistance (key replacementcost is the customer's responsibility).
•fuel delivery — Independent ServiceContractors, if not prohibited by state,local or municipal law, shall deliver upto 2.0 gallons (7.5 liters) of gasoline or5.0 gallons (18.9 liters) of diesel fuelto a disabled vehicle. Fuel deliveryservice is limited to two no-chargeoccurrences within a 12-month period.
•winch out — available within 100 feet(30.5 meters) of a paved or countymaintained road, no recoveries.
•towing — Ford and Lincoln eligiblevehicles towed to an authorized dealerwithin 35 miles (56.3 kilometers) of thedisablement location or to the nearestauthorized dealer. If a memberrequests to be towed to an authorizeddealer more than 35 miles (56.3kilometers) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 miles (56.3 kilometers).
Trailers shall be covered up to $200 if thedisabled eligible vehicle requires service atthe nearest authorized dealer. If the traileris disabled, but the towing vehicle isoperational, the trailer does not qualify forany roadside services.
Vehicles Sold In The U.S. : UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card isfound in the owner's information portfolioin the glove compartment.
U.S. Ford vehicle customers who requireRoadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Company willreimburse a reasonable amount for towingto the nearest dealership within 35 miles(56.3 kilometers). To obtainreimbursement information, U.S. Fordvehicle customers call 1-800-241-3673.Customers will be asked to submit theiroriginal receipts.
Vehicles Sold In Canada : GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold In Canada : UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
212Super Duty (), enUSARoadside Emergencies
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Location of the Spare Tire andTools
If your vehicle is equipped with a spare tire,jack and associated tools, see thefollowing table for their locations:
LocationTool
Under the vehicle, just forward of the rearbumperSpare tire (pick-up trucks only)
Regular cab and Crew Cab: Fastened tofloor pan behind rearmost seat onpassenger side
Jack
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LocationTool
SuperCab: Under rear bench seat onpassenger side
Regular cab: Fastened to floor behind driverseatJack handle, lug wrench, lug wrench exten-sion (only available on dual rear wheelvehicles) and wheel chock (only availableon single rear wheel vehicles equipped witha diesel engine)
SuperCab: Fastened to floor under rear seatCrew Cab: Fastened to floor behind rearseat at driver side
In the glove boxKey and spare tire lock
Removing the Spare Tire (WithSpare Tire Carrier Only)
The following tools are required to removethe spare tire:
One handle extension and two typicalextensions. To assemble, align the buttonwith the hole and slide the parts together.
To disconnect, press the button and pullapart.
One wheel nut wrench. Slide over thesquare end of the jack handle.
Note:For vehicles with dual rear wheels,insert the lug wrench extension into the lugwrench to reach the lug nuts.
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WARNINGS
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided as original equipment with yourvehicle, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications.
Note:Passengers should not remain in thevehicle when the vehicle is being jacked.
Park on a level surface, set the parkingbrake and activate the hazard flashers.
1.Turn the engine off and block the wheelthat is diagonally opposite of the flattire using the wheel chock.Note: Lockthe manual hub on the wheel if thevehicle is a 4x4.
2.Remove the jack, jack handle, lugwrench and spare tire from thestowage locations.
3.Use the tip of the lug wrench to removeany wheel trim.
4.Loosen each wheel lug nut ½ turncounterclockwise, but do not removethem until the wheel is raised off theground.
F-250 and F-350 Single Rear WheelVehicles
1.Insert the hooked end of the jackhandle into the jack and use the handleto slide the jack under the vehicle.
2.Position the jack according to thefollowing guides:
Front (4x2)
Front driver side (4x4)
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Note:Make sure the jack fits onto the flatarea on the outboard side of the differential.
Front passenger side (4x4)
Note:View shown from the rear of thevehicle to clearly identify the jack point.Place the jack directly under the axle.
Rear
Note:Jack at the specified locations toavoid damage to the vehicle.
Jacking the Vehicle
1.Turn the jack handle clockwise untilthe wheel is completely off the groundand high enough to install the sparetire.
2.Remove the lug nuts with the lugwrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward for all front wheels and singlerear wheel vehicles. If you are replacingan inboard rear tire on dual rear wheelvehicles, the valve stem must be facingoutward. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
4.Lower the wheel by turning the jackhandle counterclockwise.
5.Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 299).
6.Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
7.Stow the jack, jack handle and lugwrench. Make sure the jack is securelyfastened so it does not rattle whendriving.
8.Unblock the wheels.
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Center Console...............................................131Removable Front Cupholders.........................131Changing a Bulb..........................................250Lamp Assembly Condensation....................250Replacing Brake/Tail/Turn/Reverse LampBulbs...................................................................251Replacing Cargo Lamp and High-mountBrake Lamp Bulbs.........................................251Replacing Fog Lamp Bulbs (IfEquipped...........................................................251Replacing Front Clearance andIdentification Lamp Bulbs (IfEquipped).......................................................250Replacing the License Plate LampBulb....................................................................252Changing a Fuse............................................231Fuses........................................................................231Changing a Road Wheel...........................288Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................288Location of the Spare Tire and Tools.........289Removing the Spare Tire (With Spare TireCarrier Only)...................................................290Tire Change Procedure.....................................291Changing the 12V Battery.........................244Battery Management System (IfEquipped)........................................................245Changing the Engine Air Filter................254Changing the Wiper Blades.....................246Checking MyKey System Status...............52Checking the Wiper Blades.....................246Child Restraint and Safety BeltMaintenance.................................................35Child Safety.......................................................15General Information.............................................15Child Safety Locks..........................................27Child Seat Positioning..................................26Cleaning Leather Seats.............................259WITHOUT THE KING RANCHEDITION............................................................259WITH THE KING RANCH EDITION.............260Cleaning Products.......................................256Cleaning the Alloy Wheels........................261Cleaning the Engine....................................257
Cleaning the Exterior..................................256Cleaning Plastic Exterior Parts......................257Exterior Chrome.................................................256Stripes or Graphics (if equipped)................256Underbody............................................................257Cleaning the Instrument Panel andInstrument Cluster Lens........................258Cleaning the Interior...................................258Cleaning the Windows and WiperBlades...........................................................258Clearing All MyKeys.......................................52Climate...........................................................408Climate Control Voice Commands..............410Climate Control.............................................103Climate Controlled Seats...........................118Cooled Seats.........................................................118Heated Seats.........................................................118Coolant CheckSee: Engine Coolant Check............................236Crash Sensors and Airbag Indicator.......44Creating a MyKey...........................................50Programming/Changing ConfigurableSettings................................................................51Cruise Control...................................................61Principle of Operation.......................................176Cruise controlSee: Using Cruise Control................................176Customer Assistance...................................217
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps............................66Digital Radio...................................................316HD Radio Reception and StationTroubleshooting..............................................317Direction Indicators........................................67Lane Change..........................................................67Driver and Passenger Airbags....................37Children and Airbags...........................................42Passenger Airbag On and Off Switch ..........37Proper Driver and Front Passenger SeatingAdjustment.........................................................41Driving Aids......................................................177Driving Hints..................................................208Driving Through Water..............................209
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