Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
362SYNC®
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance377
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
911 Assist™ ..............................339
A
ABS (see Brakes) .....................148
Accessing call history/phone
book during active call .............328
Accessing your media menu
features ......................................350
Accessing your phone menu
features ......................................329
Accessory delay ..........................88
Active call menu options .........328
Advanced menu options ...337, 357
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................337
Airbag supplemental restraint
system ..........................................47
and child safety seats ..............48
description ................................47
disposal ......................................62
driver airbag ..............................47
passenger airbag .......................47
side airbag ...........................47, 52
Air cleaner filter .......232, 234, 302
Air conditioning ........................107
manual heating and air
conditioning system ...............107
Air filter, cabin ..........................109
All Wheel Drive (AWD),
driving off road .........................139
Ambulance packages ..................15
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................148
Anti-theft system
arming the system ....................73
disarming a triggered system ..73
Audio system
Single CD ................................310
Audio system (see Radio) .......310
Automatic transmission ............137
fluid, adding ....................224, 227
fluid, checking ................224, 227
fluid, refill capacities ..............296
fluid, specification ..................296
Auxiliary input jack (Line in) ..317
Auxiliary powerpoint ................117
B
Battery .......................................229
acid, treating emergencies .....229
jumping a disabled battery ....188
maintenance-free ....................229
replacement, specifications ...302
servicing ..................................229
Blind Spot Information
System .......................................158
Booster seats ...............................22
Brakes ........................................147
anti-lock ...................................148
anti-lock brake system (ABS)
warning light ...........................148
brake warning light ................148
fluid, checking and adding ....228
fluid, refill capacities ..............296
fluid, specifications .................296
lubricant specifications ..........296
parking ....................................148
trailer .......................................177
394Index
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
C
Capacities for refilling fluids ....296
Cargo management system ......165
CD ..............................................310
CD player ..................................308
Cell phone use ............................16
Changing a tire .........................284
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............248
engine compartment ..............250
instrument panel ....................252
interior .....................................252
plastic parts ............................250
washing ....................................248
waxing .....................................250
wheels ......................................254
wiper blades ............................251
Climate control (see Air
conditioning or Heating) ..........107
Clock ..........................................310
Console ......................................118
overhead ..................................119
Coolant ......................................218
checking and adding ..............218
refill capacities ........................296
specifications ..........................296
Cross Traffic Alert ....................158
Cruise control ...........................156
Customer Assistance ................186Ford Extended Service
Plan ..........................................305
Getting roadside assistance ...186
Getting the service you
need .........................................192
Ordering additional owner’s
literature .................................198
Utilizing the
Mediation/Arbitration
Program ...................................196
D
Defrost .......................................107
rear window ............................108
Dipstick
automatic transmission
fluid ..................................224, 227
engine oil .................................217
Driving under special
conditions ..................138, 142, 144
sand .........................................143
snow and ice ...........................145
through water .................144, 184
E
Electronic message center .........98
Electronic stability control ......151
Emergencies, roadside
jump-starting ..........................188
running out of fuel .................128
Emergency brake
(see Parking brake) ..................148
Emission control system ..........133
End user license agreement ....366
Engine ........................................294
cleaning ...................................250
coolant .....................................218
fail-safe cooling .......................222
Index395
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
idle speed control ...................229
lubrication specifications .......296
refill capacities ........................296
service points ..................213, 215
Engine block heater .................124
Engine oil
checking and adding ..............217
dipstick ....................................217
filter, specifications ................302
refill capacities ........................296
specifications ..........................296
Event data recording ..................11
Exhaust fumes ..........................124
F
Fail safe cooling ........................222
Floor mats .................................185
Fluid capacities .........................296
Four-Wheel Drive vehicles
driving off road .......................141
Fuel
cap ...........................................130
capacity ...................................296
choosing the right fuel ...........127
filler funnel .............................128
filling your vehicle with fuel ..130
filter, specifications ........228, 302
fuel pump shut-off ..................188
octane rating ...........................128
quality ......................................127
running out of fuel .................128
safety information relating to
automotive fuels .....................126
Fuel and distance computer ....100
outside temperature
indicator ..................................100
to empty indicator ..................100
trip distance ............................100trip/reset button .....................100
Fuses ..........................................200
G
Gas cap (see Fuel cap) ............130
Gauges .........................................92
odometer .................................100
trip odometer ..........................100
H
Hazard flashers .........................188
Headlamps
aiming ......................................235
bulb specifications ..................245
flash to pass ..............................82
high beam .................................81
replacing bulbs .......................237
Head restraints .........................111
Heating ......................................107
Hood ..........................................211
I
Ignition .......................................121
Illuminated visor mirror .............91
Information displays ...................98
Inspection/maintenance (I/M)
testing ........................................136
Instrument panel
cleaning ...................................252
cluster ........................................93
J
Jack ............................................284
positioning ...............................284
storage .....................................284
396Index
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
Joining two calls
(multiparty/conference call) ....328
Jump-starting your vehicle ......188
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................245
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................237
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................174
Load limits .................................167
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........296
Lug nuts ....................................293
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................356
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............248, 302
O
Octane rating ............................128
P
Pairing other phones ................325
Pairing your phone for the first
time ............................................324
Parking brake ............................148
Parts
(see Motorcraft® parts) ..........302
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................336
Phone redial ..............................329
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................353
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................163
fluid, checking and adding ....228
fluid, refill capacity ................296
fluid, specifications .................296
Power Windows ...........................87
Privacy information ..................321
Putting a call on/off hold .........328
R
Radio ..........................................310
Index397
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)
Single CD ................................310
Radio reception .........................308
Rear view camera display ........153
Rear window defroster .............107
Receiving a text message .........331
Recommendations for
attaching safety restraints for
children ........................................24
Relays ........................................200
Remote entry system
illuminated entry ......................69
locking/unlocking doors ...........68
opening the trunk .....................69
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........153
Roadside assistance ..................186
Roll stability control .................151
Roof rack ...................................166
S
Safety Belt Maintenance ............43
Safety belts (see Safety
restraints) ..............................37, 40
Safety defects, reporting ..........199
Safety information ....................320
Safety restraints ..............37–38, 40
Belt-Minder® ............................40
Belt-Minder®,
deactivating/activating .............42
extension assembly ..................39
for adults .............................37–38
for children ...............................24
Occupant Classification
Sensor ........................................49safety belt maintenance ...........43
seat belt maintenance ..............43
warning light and chime ..........40
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................304
Satellite Radio ...........................310
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............380
Seat belts (see Safety
restraints) ....................................37
Seats ..........................................115
child safety seats ......................24
front seats .......................113–114
second row seats ....................115
Selecting your media source
(USB, Line in, BT audio) .........350
Setting the clock .......................310
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUS® satellite radio ............310
Snowplowing ...............................15
SOS Post Crash Alert .................46
Spark plugs, specifications .......302
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................296
Stability system .........................151
Starting a flex fuel vehicle .......123
Starting your vehicle ........121, 123
398Index
2015 Police(pol)
Owners Guide gf, 2nd Printing, April 2015
USA(fus)