ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 267).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases that can cause personal injury.
Therefore, do not allow flames,
sparks or lighted substances to come near
the battery. When working near the
battery, always shield your face and
protect your eyes. Always provide proper
ventilation. WARNINGS
This vehicle may be equipped with
more than one battery, removal of
cable from only one battery does not
disconnect your vehicle electrical system.
Be sure to disconnect cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Note:
If your battery has a cover/shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling.
Note: Electrical or electronic accessories
or components added to your vehicle by the
dealer or the owner may adversely affect
battery performance and durability.
Your vehicle is equipped with a Motorcraft
maintenance-free battery which normally
does not require additional water during
its life of service.
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control fan, heated steering wheel, audio
and navigation system. A message may be
shown in the information displays to alert
the driver that battery protection actions
are active. These messages are only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
Electrical accessory installation
To ensure proper operation of the Battery
Management System, any electrical
devices that are added to your vehicle
should not have their ground connection
made directly at the negative battery post.
A connection at the negative battery post
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note:
Electrical or electronic accessories
added to your vehicle by the dealer or the
owner, may adversely affect battery
performance and durability, and may affect
the performance of other electrical systems
in your vehicle.
When a battery replacement is required,
the battery should only be replaced with
a Ford-recommended replacement battery
that matches the electrical requirements
of your vehicle. After battery replacement,
or in some cases after charging the battery
with the external charger, the Battery
Management System requires eight hours
of vehicle sleep time (key off with doors
closed) to relearn the new battery state of
charge. Prior to relearning the state of
charge, the Battery Management System
may disable electrical features (to protect
the battery) earlier than normal. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
1. Pull the wiper blade and arm away
from the glass and press the locking
buttons together. 2. Rotate and remove the wiper blade.
3. Attach the new blade to the arm and
snap it into place.
Replace wiper blades at least once per
year for optimum performance.
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1
1 2
MOTORCRAFT PARTS
5.0L V8 engine
3.7L V6 engine
2.3L I4 Ecoboost
Component
FA-1918
Air filter element
FL-500-S
FL-500-S
FL-910-S
Oil filter
BXT-96R-590
Battery
SP-519 / CYFS-12Y
SP-520 / CYFS-12F-
5
SP-537 / CYFS-12Y-2
Spark plugs
WW-2201-PF (driver side)
Windshield wiper
blade WW-2001-PF (passenger side)
FP53
Cabin air filter
We recommend Motorcraft replacement
parts available at your Ford dealer or at
fordparts.com for scheduled maintenance.
These parts meet or exceed Ford Motor
Company ’s specifications and are
engineered for your vehicle. Use of other
parts may impact vehicle performance,
emissions and durability. Your warranty
may be void for any damage related to use
of other parts.
If a Motorcraft oil filter is not available, use
an oil filter that meets industry
performance specification
SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals. See
Scheduled Maintenance (page 414).
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel. Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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R
Rear Axle..........................................................139
Rear Seats........................................................112
Second Row Split-Folding Rear Seat ..........113
Rear View Camera
.......................................148
Using the Rear View Camera System.........149
Rear View Camera See: Rear View Camera................................... 148
Recommended Towing Weights............180
Refueling..........................................................128 Easy Fuel ™ Capless Fuel System................129
Remote Control
..............................................46
Car Finder................................................................ 48
Intelligent Access Key........................................ 46
Remote Start......................................................... 48
Replacing the Battery......................................... 47
Sounding a Panic Alarm.................................... 48
Using the Key Blade............................................ 46
Remote Start..................................................107 Automatic Settings............................................ 107
Repairing Minor Paint Damage
...............232
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................201
Reporting Safety Defects (U.S. Only).............................................................200
Roadside Assistance....................................191 Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 191
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 191
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 191
Vehicles Sold in the United States: Using Roadside Assistance..................................... 191
Roadside Emergencies
................................191
Running-In See: Breaking-In.................................................. 188Running Out of Fuel.....................................127
Refilling With a Portable Fuel
Container.......................................................... 128
S
Safety Belt Minder.........................................32 Belt-Minder™........................................................ 32
Safety Belts
......................................................29
Principle of Operation........................................ 29
Safety Belt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 32
Safety Canopy ™ - Coupe
...........................42
Safety Precautions.......................................126
Satellite Radio..............................................290
Satellite Radio Electronic Serial Number
(ESN)................................................................. 291
Satellite Radio Reception Factors................291
SIRIUS® Satellite Radio Service................... 291
Troubleshooting................................................. 292
Scheduled Maintenance Record
............422
Scheduled Maintenance...........................414
Seats.................................................................108
Security..............................................................62
Settings............................................................341 Clock....................................................................... 342
Display................................................................... 342
Settings................................................................. 344
Sound..................................................................... 343
Vehicle................................................................... 343
Side Airbags
.....................................................40
Sitting in the Correct Position.................108
Snow Chains See: Using Snow Chains................................. 256
Special Notices................................................12 Additional Warranty Information.................... 12
New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................419
Exceptions............................................................. 421
Speed Control See: Cruise Control............................................. 152
Stability Control
............................................143
Principle of Operation....................................... 143
435
Mustang (), enUSA, First Printing Index