
Action and Description
Menu Item
This is the estimated time of charge completion.
Complete
When the vehicle is in Charge Now
mode, and unplugged, the system
displays the charging duration in
hours. Once you plug in the vehicle,
the value shows the estimated time
to finish charging.
Charge Now Duration
When the vehicle is in Value Charge
mode, the system displays the
estimated charge complete time. It
is normal for the estimated complete
time to switch when charging. The
vehicle keeps charging until the high-
voltage battery is fully charged.
Scheduled Charge
Complete Time
GO Time Schedule Action and Description
Menu Item
Touch this button to see the GO Time Schedule.
Edit
This turns on the GO Time schedule.
On
This turns off the GO Time schedule. This also turns off the
cabin conditioning function. Use this mode to prevent using
energy for cabin preconditioning when you leave your vehicle
plugged in and do not plan to use it for a while, such as when
on vacation.
Off
This displays the GO Time day-of-week and time. The blue
highlighted GO Time is the present GO Time, which the vehicle
is using for charge scheduling and cabin conditioning. You can
schedule two GO Time events per day for each day of the week.
GO Time 1
allows you to edit the GO Time and
cabin conditioning temperature.
GO Time
GO Time 2
indicates that you can add a GO
Time to this slot.
--:--
Note: If you choose to perform Value Charging with the schedule off, the vehicle schedules
charging to finish at the lowest cost within 24 hours of plugging the vehicle in.
Note: If you set GO Time 2 to occur before GO Time 1, a message pops up alerting you. You
need to go back to the previous screen and switch the times so GO Time 1 occurs before GO
Time 2.
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Power
Description
Item
Callout
Shows the direction of power flow betweenthe wheels and the electric motor.
Motor-to-Wheel
Flow
A
Represents the hybrid electric motor. The
higher the motor power is, the larger the circle
around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Electric Motor
B
Shows the direction of power flow betweenthe high-voltage battery and the electric
motor. Flow toward the motor indicates the battery is providing power to accelerate the
vehicle (discharging the battery). Flow toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
C
Appears when you plug your vehicle into the
wall. When charging the high voltage battery
from the wall, you can see flow from the plug to the battery on the screen.
Plug
D
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DGEF
BC
H

Description
Item
Callout
Includes all power usage from the low voltageaccessories such as the climate control fan,
headlights and heated seats. The higher the power usage is from these accessories, the
larger the circle around the node. This node illuminates anytime the vehicle is on since
there is always some low level power in use.
2
Other
E
Includes the power usage from the high-
voltage climate control components such as the electric A/C compressor and the electric heater. The higher the power usage is from
these components, the larger the circle around this node.
2,3
Climate
F
Represents your high-voltage battery. A circleilluminates around the node when the high- voltage battery is receiving power from
regenerative braking, engine charging or
external charging (when you plug it in). The
higher the power going into the high-voltage
battery, the larger the circle around this node.
High Voltage
Battery Power
G
Represents the power going to the wheels.
The higher the wheel power is, the larger the circle around this node.
Drive Power
H
1 The battery-to-motor flow includes
battery power the vehicle is using for
acceleration. It does not include energy the
vehicle is using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately.
2 Accessories indicates electrical power
demands from your vehicle ’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other
accessories separately. 3
The climate control system may
determine A/C is necessary even when you
switch it off. In this case, you may see some
climate power when the A/C is off.
Status
This indicates which mode is active within
the vehicle system.
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Action and Description
Menu Item
The hybrid system is storing power in the high-voltage
battery.
Charging HV Battery
The vehicle is either at rest, or sharing very little power
between the electric system parts.
Idle
You are driving in electric mode.
Electric Drive
The high-voltage battery charging from the wall is
complete.
Charge Complete
Privacy Notice for GPS Mapping with
MyFord® Mobile
MyFord Mobile allows for GPS mapping
when you register a vehicle to a MyFord
Mobile account. To remove the vehicle
from the account, thereby removing GPS
mapping ability, perform a Master Reset
in the vehicle. See Settings (page 240). Prior to transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
will remove the vehicle from all MyFord
Mobile accounts.
We recommend that new owners conduct
a Master Reset upon taking possession of
the vehicle to remove it from any existing
MyFord Mobile accounts. The new owner
can activate a MyFord Mobile account by
going to www.myfordmobile.com and
following the registration process.
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If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
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Main Categories
Entertainment & Arts
Recreation & Sports
Government
Domestic Services Subcategories
Restaurant
Golf
Parking
Home & Garden Subcategories
Personal Care Services
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
Range Rings and Charge Points Shaded rings appear on the map when you
are driving.
Note:
You may only see them when you
zoom out.
The inner ring with no shading indicates a
safe range you can travel with the current
battery charge. The lightly shaded outer band reflects
areas you may or may not be able to reach.
If your destination is within this band, enter
it into the navigation system and use the
budget features in the instrument cluster
to help you manage your vehicle energy
usage.
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The darker shaded area, beyond the rings,
is unlikely to be within range on the current
battery charge.
The rings represent approximate ranges.
Actual route distances, road grades,
vehicle speed, accessory usage and other
conditions affect how far your vehicle can
travel before recharging.
You can switch off the rings in the
Settings menu by pressing:
Menu Item
Settings
Navigation
Map Preferences
You can switch the charge point POIs on
and off. Touch the map, use the buttons
at the bottom of the screen and then
select the POI icon. The icons only appear
at a map scale of 5 mi (8 km) and lower.
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions. When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
For a longer review, a list of services
and facilities, the average room, meal
price or the website press:
Menu Item
More Information
This screen displays the point of interest
icon such as: Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
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