
If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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™E142607

MAX Defrost: Distributes outside air through the windshield air vents and
automatically switches the air conditioning on. The fan is set to the highest
speed and the temperature to HI. When the air distribution is set in this position,
you are unable to select recirculated air or manually adjust the fan speed and
temperature control.
I
Manual airflow distribution controls:
Airflow can be directed into the
following locations:
J
Footwell and Defrost: Distributes air through the windshield defroster vents,
demister vents, floor vents and rear seat floor vents, and provides outside air
to reduce window fogging.
Panel:
Distributes air through the instrument panel vents.
Panel and Floor:
Distributes air through the instrument panel vents, demister
vents, floor vents and rear seat floor vents.
Floor:
Distributes air through the demister vents, floor vents and rear seat floor
vents.
Defrost:
Touch to clear the windshield of fog and thin ice. Touch again to return
to the previous airflow selection. When on, defrost provides outside air to reduce
window fogging and distributes air through the windshield defroster vents and
demister vents.
Driver settings:
Touch + or – adjust the temperature.
K
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following or a similar command: Voice commands
Climate On
Climate Off Adjust the temperature to between 59 - 86°F (15.0- 30.0°C).
Set temperature
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™E142599

Action and Description
Menu Item
Touch this button to select a scrolled location on the map as
your destination. You may scroll the map by pressing your index
finger on the map display. When you reach the desired location,
simply let go and then touch this button.
Set as Dest
Touch this button to set the current location as a waypoint.
Set as Waypoint
Touch this button to save the current location to your favorites.
Save to Favorites
Touch this button to select icons to display on the map. You
can select up to three icons to display on the map at the same
time. You can switch these features:
POI Icons
Off
On
When on an active route, select any of the following options:
View / Edit Route
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Here by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail. Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/sync. You need
to specify the make and model of your
vehicle to determine if there is an update
available.
Navigation Voice Commands When in navigation mode, press
the voice button on the steering
wheel controls.
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™E142599

Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Radiator, cooler, heater and air conditioning hoses
Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels *
; fill if necessary
Tires for wear and proper pressure **
For oil and fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
* Brake, coolant recovery reservoir and window washer.
** Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
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Focus (CDH), enUSA, First Printing Scheduled Maintenance

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance
*
Rotate tires, inspect tire wear and measure tread depth.
Every 12 months or
10000 mi (16,000 km).
Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
* Do not exceed one year or
10000 mi
(16,000 km) between service intervals. Other maintenance items
Replace cabin air filter.
Every
20000 mi
(32,000 km) *
Change coolant and coolant filter.
At 10 years or
150000 mi
(240,000 km) **
* Cabin air filter life is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the cabin air filter.
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Focus (CDH), enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................ 100
About This Manual...........................................5
ABS See: Brakes............................................................ 124
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 125
Accessories.....................................................321 Exterior style......................................................... 321
Interior style.......................................................... 321
Lifestyle.................................................................. 321
Peace of mind...................................................... 321
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps..........................176 Horizontal Aim Adjustment............................. 177
Vertical Aim Adjustment.................................. 176
Adjusting the Steering Wheel....................67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control........................................ 100
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting............................................76
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 66
Appendices....................................................323
At a Glance
........................................................12
Audible Warnings and Indicators.............85 Headlamps On Warning Chime...................... 85
Keyless Warning Alert........................................ 85
Parking Brake On Warning Chime.................85
Audio Control...................................................67 Seek, Next or Previous....................................... 68
Audio System
.................................................227
General Information.......................................... 227
Audio Unit - Vehicles With: Sony Audio System..........................................................228
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73Automatic Climate Control......................100
Dual Zone Temperature Control.................... 101
Single Zone Temperature Control.................101
Temperature Control.......................................... 101
Automatic Transmission............................122 Brake-Shift Interlock.......................................... 122
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 123
Single Speed Automatic Transmission.................................................... 122
Auxiliary Power Points.................................110 12 Volt DC Power Point...................................... 110
Location.................................................................. 110
B
Bonnet Lock See: Opening and Closing the Hood...........169
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check..........................................173
Brakes................................................................124 General Information.......................................... 124
Breaking-In......................................................145
Bulb Specification Chart............................181
C
Cabin Air Filter...............................................103
California Proposition 65...............................9
Capacities and Specifications
................225
Specifications ...................................................... 225
Car Wash See: Cleaning the Exterior............................... 182
Center Console................................................111
Changing a Bulb............................................178 Replacing Headlamp Bulbs............................ 178
Replacing HID Headlamp Bulbs.................... 178
Replacing LED Rear Lamp Bulbs.................180
Replacing Licence Plate and High Mounted Brake Lamp Bulbs.......................................... 181
Replacing Rear Lamp Bulbs............................ 179
Changing a Fuse
...........................................168
Fuses....................................................................... 168
Changing a Road Wheel
...........................220
Important Information for Lifting or
Jacking.............................................................. 220
Changing the 12V Battery...........................173
359
Focus (CDH), enUSA, First Printing Index

I
In California (U.S. Only)..............................153
Information Display Control......................68
Multimedia Controls........................................... 69
Information Displays
....................................86
General Information........................................... 86
Information....................................................292 911 Assist............................................................... 298
Alerts....................................................................... 297
Calendar............................................................... 298
Sirius Travel Link................................................ 296
SYNC Services (If Equipped, United States Only).................................................................. 292
Vehicle Health Report..................................... 300
Information Messages
..................................92
AdvanceTrac®....................................................... 93
Alarm........................................................................\
93
Battery and Charging System (High Voltage).............................................................. 93
Doors........................................................................\
95
Hill Start Assist..................................................... 95
Keys and Intelligent Access.............................. 95
Lighting.................................................................... 96
Maintenance.......................................................... 96
MyKey....................................................................... 96
Park Aid.................................................................... 97
Park Brake............................................................... 97
Power Steering..................................................... 98
Remote Start......................................................... 98
Tire Pressure Monitoring System................... 98
Transmission......................................................... 99
Installing Child Seats
.....................................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for Children (LATCH)............................................. 21
Using Tether Straps............................................. 23
Instrument Cluster
.........................................81
Instrument Lighting Dimmer......................74
Instrument Panel Overview.........................15
Interior Lamps..................................................75
Front Interior Lamps (If Equipped)................75
Interior Mirror
....................................................79
Introduction........................................................5 J
Jump Starting the Vehicle
.........................148
To Connect the Booster Cables.................... 149
To Start Your Vehicle......................................... 149
K
Keyless Entry....................................................62 SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 62
Keys and Remote Controls........................46
L
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
High Beams............................................................. 72
Lighting...............................................................72 General Information............................................ 72
Load Carrying
.................................................135
Load Limit........................................................135
Vehicle Loading - with and without a
Trailer.................................................................. 135
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock Feature.................................................. 59
Autounlock Feature............................................ 60
Battery Saver.......................................................... 61
Disabled Intelligent Access Keys.................... 59
Enabling or Disabling Autolock and Autounlock........................................................ 60
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Opening the Liftgate............................................ 61
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks for Intelligent Access Keys...................................................................... 59
Locks...................................................................57
Lug Nuts See: Changing a Road Wheel....................... 220
Lug Nuts
...........................................................221
M
Maintenance..................................................169 General Information.......................................... 169
362
Focus (CDH), enUSA, First Printing Index

Remote Control..............................................46
Changing the Remote Control Battery.........47
Intelligent Access Key........................................ 46
Locating Your Vehicle.......................................... 47
Programming a New Remote Control..........47
Remote Start......................................................... 48
Sounding the Panic Alarm............................... 48
Remote Start
.................................................103
Removing a Headlamp................................177
Repairing Minor Paint Damage...............186
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................157
Reporting Safety Defects (U.S. Only)...............................................................156
Roadside Assistance
...................................147
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 147
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 147
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 147
Vehicles Sold in the United States: Using Roadside Assistance..................................... 147
Roadside Emergencies...............................147
Running-In See: Breaking-In.................................................. 145
S
Safety Belt Height Adjustment.................32
Safety Belt Minder.........................................33 Belt-Minder™........................................................ 33
Safety Belts
......................................................29
Principle of Operation........................................ 29
Safety Belt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Scheduled Maintenance Record............351
Scheduled Maintenance
...........................347
Seats.................................................................104 Security..............................................................64
Settings...........................................................240
Clock........................................................................\
241
Display.................................................................... 241
Settings................................................................. 246
Sound..................................................................... 243
Vehicle.................................................................... 243
Side Airbags
......................................................41
Side Curtain Airbags.....................................43
Sitting in the Correct Position
.................104
Snow Chains See: Using Snow Chains.................................. 216
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................. 133
Stability Control............................................128 Principle of Operation....................................... 128
Starting and Stopping the Electric Motor...............................................................112
Starting the Electric Motor.........................112 Keyless Starting.................................................... 112
Starting Your Vehicle.......................................... 112
Steering............................................................134 Electric Power Steering.................................... 134
Steering Wheel
................................................67
Storage Compartments...............................111
Sun Visors.........................................................80
Illuminated Vanity Mirror.................................. 80
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Electric Motor..............113
Symbols Glossary.............................................5
T
Tailgate See: Manual Liftgate............................................ 61
Technical Specifications See: Capacities and Specifications.............222
364
Focus (CDH), enUSA, First Printing Index