
911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report 300
Focus (CDH), enUSA, First Printing MyFord Touch
™E142608

Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies, and improves with
updated map releases.
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up, and 3D.
Heading up (2D map) always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up. North up (2D map) always shows
the northern direction to be
upward on the screen.
3D map mode
provides an
elevated perspective of the map.
You can adjust the viewing angle
and rotate the map 180 degrees
by touching the map twice, and then
dragging your finger along the shaded bar
with arrows at the bottom of the map.
You can also select the following
options: Description
Menu Items
Switches between
full map, street list
and exit view in
route guidance.
View
Displays a pop-up
box that allows
direct access to
navigation settings.
Menu Press the speaker button on the
map to mute route guidance.
When the light on the button
illuminates, the feature is on. The speaker
button appears on the map only when
route guidance is active. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location.
Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press
Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then
311
Focus (CDH), enUSA, First Printing MyFord Touch
™E174016 E142642 E142643 E142644 E174017 E146188

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
318
Focus (CDH), enUSA, First Printing MyFord Touch
™

For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at www.Accessories.Ford.com
(United States only).
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company repairs or replaces
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Motor
Company warrants your Ford Original
Accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Accent lights.
• Graphics.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Spoilers.
Interior style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Illuminated door sills.
• Premium carpeted floor mats.
• Rear seat entertainment*.
• Shift knobs. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Full vehicle covers*.
• Locking fuel plug.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
321
Focus (CDH), enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
345
Focus (CDH), enUSA, First Printing Extended Service Plan (ESP)

Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
348
Focus (CDH), enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................ 100
About This Manual...........................................5
ABS See: Brakes............................................................ 124
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 125
Accessories.....................................................321 Exterior style......................................................... 321
Interior style.......................................................... 321
Lifestyle.................................................................. 321
Peace of mind...................................................... 321
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps..........................176 Horizontal Aim Adjustment............................. 177
Vertical Aim Adjustment.................................. 176
Adjusting the Steering Wheel....................67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control........................................ 100
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting............................................76
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 66
Appendices....................................................323
At a Glance
........................................................12
Audible Warnings and Indicators.............85 Headlamps On Warning Chime...................... 85
Keyless Warning Alert........................................ 85
Parking Brake On Warning Chime.................85
Audio Control...................................................67 Seek, Next or Previous....................................... 68
Audio System
.................................................227
General Information.......................................... 227
Audio Unit - Vehicles With: Sony Audio System..........................................................228
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73Automatic Climate Control......................100
Dual Zone Temperature Control.................... 101
Single Zone Temperature Control.................101
Temperature Control.......................................... 101
Automatic Transmission............................122 Brake-Shift Interlock.......................................... 122
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 123
Single Speed Automatic Transmission.................................................... 122
Auxiliary Power Points.................................110 12 Volt DC Power Point...................................... 110
Location.................................................................. 110
B
Bonnet Lock See: Opening and Closing the Hood...........169
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check..........................................173
Brakes................................................................124 General Information.......................................... 124
Breaking-In......................................................145
Bulb Specification Chart............................181
C
Cabin Air Filter...............................................103
California Proposition 65...............................9
Capacities and Specifications
................225
Specifications ...................................................... 225
Car Wash See: Cleaning the Exterior............................... 182
Center Console................................................111
Changing a Bulb............................................178 Replacing Headlamp Bulbs............................ 178
Replacing HID Headlamp Bulbs.................... 178
Replacing LED Rear Lamp Bulbs.................180
Replacing Licence Plate and High Mounted Brake Lamp Bulbs.......................................... 181
Replacing Rear Lamp Bulbs............................ 179
Changing a Fuse
...........................................168
Fuses....................................................................... 168
Changing a Road Wheel
...........................220
Important Information for Lifting or
Jacking.............................................................. 220
Changing the 12V Battery...........................173
359
Focus (CDH), enUSA, First Printing Index

Changing the Wiper Blades......................175
Charging the High Voltage Battery.........115 Charge Port............................................................ 118
Charging.................................................................. 118
Charging Equipment........................................... 115
Convenience Charging and MyFord Mobile................................................................ 120
Disconnecting the Charging Coupler..........120
Locking the Charging Coupler......................... 119
Waiting to Charge................................................ 119
Checking MyKey System Status...............53
Checking the Wiper Blades.......................175
Child Restraint and Safety Belt Maintenance.................................................35
Child Safety
........................................................17
General Information............................................. 17
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Child Seat Positioning..................................26
Cleaning Leather Seats..............................185
Cleaning Products
........................................182
Cleaning the Alloy Wheels........................186
Cleaning the Engine.....................................183
Cleaning the Exterior...................................182 Exterior Chrome Parts....................................... 182
Exterior Plastic Parts......................................... 183
Stripes or Graphics............................................. 183
Underbody............................................................ 183
Cleaning the Instrument Panel and Instrument Cluster Lens.........................184
Cleaning the Interior
....................................184
Cleaning the Windows and Wiper Blades............................................................184
Clearing All MyKeys.......................................52
Climate.............................................................301 Climate Control Voice Commands.............303
Climate Control............................................100
Cold Weather Precautions........................145
Collision, Damage or Fire Event..............150 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 150
Coolant Check.................................................171 Adding Coolant..................................................... 171
Recycled Coolant................................................ 172
Severe Climates................................................... 172
Crash Sensors and Airbag Indicator.......44 Creating a MyKey.............................................51
Programming/Changing Configurable
Settings................................................................ 51
Cruise Control.................................................68 Principle of Operation....................................... 133
Cruise control See: Using Cruise Control................................ 133
Customer Assistance
..................................152
D
Data Recording
..................................................7
Event Data Recording............................................ 7
Service Data Recording......................................... 7
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Direction Indicators........................................75
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driver Knee Airbag.........................................42
Driving Aids
.....................................................134
Driving Hints...................................................145
Driving Through Water................................145
DRL See: Daytime Running Lamps......................... 74
E
Electric Vehicle Information.....................278 Power..................................................................... 289
Settings.................................................................. 279
End User License Agreement..................323 SYNC End User License Agreement
(EULA).............................................................. 323
Engine Immobilizer See: Passive Anti-Theft System..................... 64
360
Focus (CDH), enUSA, First Printing Index