
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•
The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
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E.Recirculated air:Touch to turn the recirculated air on or off which:
•May reduce the amount of time needed to cool down the interior.
•May help reduce odors from reaching the interior.
•Engages automatically when MAX A/C is selected.
•May be engaged manually in any airflow mode except defrost.
•May turn off in all airflow modes except MAX A/C to reduce fog
potential.
F.MAX A/C:Touch to cool your vehicle with recirculated air. Touch
again for normal A/C operation. MAX A/C:
•Distributes air through instrument panel vents.
•Is more economical and efficient than normal A/C mode.
•May help reduce odors from entering your vehicle.
G.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
H.AUTO:
Touch to engage automatic operation, then set the temperature
using the temperature control. The system automatically controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air.
I.Rear defroster:Touch to turn the rear window defroster and heated
mirrors on.
J.Defrost:Touch to clear the windshield of fog and thin ice. Touch
again to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
K.Manual controls:Select any of the following airflow distribution
modes:
•Floor and Defrost:Distributes air through the windshield defroster
vents, demister vents, floor vents and rear seat floor vents, and
provides outside air to reduce window fogging.
•Panel:Distributes air through the instrument panel vents.
•Panel and Floor:Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor:Distributes air through the demister vents, floor vents and
rear seat floor vents.
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Map Icons
Vehicle markshows the current location of your vehicle. It
stays in the center of the map display, except when in scroll
mode.
Scroll cursorallows you to scroll the map; the fixed icon is in
the center of the screen. The map position closest to the cursor
is in a window on the top center part of the screen.
Address book entry default icon(s)indicates the location on
the map of an address book entry. This is the default symbol
shown after the entry has been stored to the Address Book by
any method other than the map. You can select from any of the
22 icons available. You can use each icon more than once.
Homeindicates the location on the map currently stored as the
home position. You can only save one address from the Address
Book as your Home entry. You cannot change this icon.
POI (Point Of Interest) iconsindicate locations of any point
of interest categories you choose to display on the map. You can
choose to display three point of interest categories on the map at
one time.
Starting pointindicates the starting point of a planned route.
Waypointsindicates the location of a waypoint on the map. The
number inside the circle is different for each waypoint and
represents the position of the waypoint in the route list.
Destination symbolindicates the ending point of a planned
route.
Next maneuver pointindicates the location of the next turn on
the planned route.
No GPS symbolindicates that insufficient GPS satellite signals
are available for accurate map positioning. This icon may display
under normal operation in an area with poor GPS access.
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End user notice
Microsoft® Windows® Mobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Appendices533
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission (with an
underhood dipstick) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance549
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Booster seats ...............................33
Brakes ........................................211
anti-lock ...................................212
anti-lock brake system (ABS)
warning light ...........................212
brake warning light ................212
fluid, checking and adding ....308
fluid, refill capacities ..............362
fluid, specifications .................362
lubricant specifications ..........362
parking ....................................212
shift interlock ..........................202
trailer .......................................261
C
Capacities for refilling fluids ....362
Cargo net ...................................247
CD ..............................376, 381–382
CD player ..........................374, 467
CD voice commands .................468
Cell phone use ............................16
Changing a tire .........................353
Child safety restraints ..........26, 28
Child safety seats
automatic locking mode
(retractor) .................................41
LATCH .......................................26
Child safety seats -
booster seats ...............................33
Cleaning the touchscreen ........445
Cleaning your vehicle ...............320
engine compartment ..............322
instrument panel ....................324
interior .....................................324
plastic parts ............................321
washing ....................................320
waxing .....................................322wheels ......................................326
wiper blades ............................323
Climate control (see Air
conditioning or Heating) ..........138
Climate voice commands .........509
Clock ..................................376, 495
Collision Warning System .........241
Compass Display .......................123
Console ......................................178
overhead ..................................180
rear ..........................................178
Coolant ......................................298
checking and adding ..............298
refill capacities ........................362
specifications ..........................362
Cooler ........................................179
Cross Traffic Alert ....................237
Cruise control ...........................227
Customer Assistance ................270
Ford Extended Service
Plan ..........................................371
Getting roadside assistance ...270
Getting the service you
need .........................................276
Ordering additional owner’s
literature .................................282
Utilizing the
Mediation/Arbitration
Program ...................................280
D
Defrost .......................138, 140, 142
rear window ............................147
Dipstick
automatic transmission
fluid ..........................................304
engine oil .................................297
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M
Making and receiving calls .......477
MAP DVD - Loading and
Unloading ..................................477
Map icons ..................................518
Map mode ..................................516
Map preferences .......................514
Map updates ..............................519
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................428
Message center .........................120
warning messages ...........123, 130
Mirrors ...............................106, 109
fold away .................................106
programmable memory ............66
side view mirrors (power) .....106
Moon roof ..................................110
Motorcraft® parts .............320, 366
MyFord Touch™ system ..........442
MyKey ..........................................70
N
Navigation features ...................510
Navigation voice commands ....520
Notifications ..............................490
O
Octane rating ............................191
P
Pairing other phones ........398, 477
Pairing your phone ...................476Pairing your phone for
the first time .....................397, 476
Parental MyKey programming ...70
Park Assist ................................218
Parking brake ............................212
Parts
(see Motorcraft® parts) ..........366
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................409
Phone redial ..............................402
Phone settings ..................480, 503
Phone voice commands ............482
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................426
POI categories ...........................512
Point of Interest (POI) .............512
Power distribution box
(see Fuses) ...............................285
Power door locks ........................74
Power liftgate ..............................80
Power mirrors ...........................106
Powerpoint ................................175
Power steering ..........................245
fluid, checking and adding ....308
fluid, refill capacity ................362
fluid, specifications .................362
Power Windows .........................105
Privacy information ..........394, 448
Push button start system .........182
Putting a call on/off hold .........401
Index567
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Q
Quick touch buttons .................519
R
Radio ..........................376, 381–382
AM/FM .....................................456
Single CD ................376, 381–382
Radio reception .........................374
Radio voice commands .............461
Rear heated seats .....................158
Rear view camera
display ................................222, 498
Rear window
defroster ....................138, 140, 142
Receiving a text
message .............................404, 480
Recommendations for
attaching safety restraints for
children ........................................20
Refrigerator ...............................179
Relays ................................284–285
Remote entry system
illuminated entry ......................78
locking/unlocking doors .....74–75
replacing the batteries .............65
Remote start climate
operation ...................................148
Reverse sensing system ...........217
Roadside assistance ..................270
Roof rack ...................................247
Route preferences ....................514
S
Safety Belt Maintenance ............48Safety belts
(see Safety restraints) .........40, 43
Safety defects, reporting ..........283
Safety information ............393, 446
Safety restraints ..............40–41, 43
Belt-Minder® ............................44
extension assembly ..................43
for adults .............................40–41
for children ...............................20
inflatable safety belt .................46
Occupant Classification
Sensor ........................................54
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ..........44
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ............20
Safety Compliance
Certification Label ....................368
Satellite Radio ...................376, 462
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............551
SD card ......................391, 469, 510
Seat belts
(see Safety restraints) ...............40
Seats ..........................................161
child safety seats ......................20
climate control ........................160
easy access/easyout feature ..156
front seats ...............153–154, 159
heated ..............................157–158
memory seat .....................66, 156
second row seats ............161, 164
third row seats ........164, 166–167
Second-row power fold seat ....162
568Index
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