
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
373
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)

Creating a MyKey............................................47
Programming or Changing Configurable
Settings............................................................... 48
Cruise Control..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders.....................................................110
Customer Assistance..................................162
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................67
Digital Radio...................................................257 HD Radio Reception and Station
Troubleshooting............................................ 258
Direction Indicators
.......................................68
Driver and Passenger Airbags....................35 Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids......................................................141
Driving Hints
...................................................154
Driving Through Water................................155
DRL See: Daytime Running Lamps......................... 67
E
Economical Driving......................................154
Emission Control System...........................119 On-Board Diagnostics (OBD-II)................... 120
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 121
End User License Agreement..................379 SYNC End User License Agreement
(EULA).............................................................. 379
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................183 Adding Engine Coolant.................................... 184
Checking the Engine Coolant......................... 183
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185Engine Immobilizer
See: Passive Anti-Theft System..................... 58
Engine Oil Check...........................................182 Adding Engine Oil............................................... 183
Engine Oil Dipstick - 1.0L EcoBoost™..................................................182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications
..................................241
Drivebelt Routing................................................ 241
Entertainment...............................................327 AM/FM Radio...................................................... 328
Bluetooth Audio................................................. 344
Browsing Device Content................................ 327
CD........................................................................\
.... 338
SD Card Slot and USB Port........................... 339
SIRIUS® Satellite Radio (If Activated)........................................................ 333
Supported Media Players, Formats and Metadata Information................................ 344
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................394 SERVICE PLANS (CANADA ONLY)............395
SERVICE PLANS (U.S. Only)......................... 394
Exterior Mirrors
.................................................72
Fold-Away Exterior Mirrors................................ 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Safety Belts..........................27 Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Using Safety Belts During Pregnancy...........27
Floor Mats
........................................................155
Fog Lamps - Front See: Front Fog Lamps......................................... 67
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................67
Front Passenger Sensing System............36
Fuel and Refueling........................................116
413
Fiesta (CCT), enUSA, Second Printing Index

Tires
See: Wheels and Tires....................................... 217
Towing a Trailer - 1.6L EcoBoost™..........151
Towing the Vehicle on Four Wheels.......151 Emergency Towing.............................................. 151
Recreational Towing.......................................... 152
Towing................................................................151
Traction Control.............................................132
Principle of Operation....................................... 132
Transmission Code Designation
............244
Transmission...................................................122
Transmission See: Transmission............................................... 122
Transporting the Vehicle.............................151
Trip Computer
.................................................86
U
Under Hood Overview - 1.0L EcoBoost™..................................................179
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma).........................................180
Under Hood Overview - 1.6L EcoBoost™...................................................181
USB Port
.........................................................263
Using Cruise Control....................................139 Switching Cruise Control Off.......................... 139
Switching Cruise Control On.......................... 139
Using MyKey With Remote Start Systems..........................................................49
Using Snow Chains.....................................232
Using Stability Control - 1.6L Duratec-16V Ti-VCT (Sigma)/1.0L
EcoBoost™..................................................134
Using Stability Control - 1.6L EcoBoost™..................................................134
Switching Sport Mode On............................... 134
Switching the System Off............................... 134
Using SYNC™ With Your Media Player............................................................286
Accessing Your Play Menu.............................. 292
Connecting Your Digital Media Player to the USB Port.......................................................... 286
Media Menu Features...................................... 290
Media Voice Commands................................ 288
System Settings................................................. 294
What's Playing?................................................. 288Using SYNC™ With Your Phone............268
Accessing Features through the Phone
Menu................................................................... 272
Accessing Your Phone Settings.................... 275
Making Calls.......................................................... 271
Pairing a Phone for the First Time...............269
Pairing Subsequent Phones.......................... 269
Phone Options during an Active Call...........271
Phone Voice Commands................................ 269
Receiving Calls..................................................... 271
System Settings................................................. 276
Text Messaging................................................... 274
Using Traction Control................................132 Switching the System Off Using a
Switch................................................................. 132
Switching the System Off Using the Information Display Controls.................... 132
System Indicator Lights and Messages.......................................................... 132
Using Voice Recognition...........................266 Initiating a Voice Session................................ 266
System Interaction and Feedback..............267
Using Winter Tires
........................................232
Utilizing the Mediation/Arbitration Program (Canada Only).........................164
V
Vehicle Care
....................................................210
Vehicle Certification Label.......................243
Vehicle Identification Number................243
Vehicle Storage
..............................................214
Battery..................................................................... 215
Body........................................................................\
. 215
Brakes..................................................................... 216
Cooling system.................................................... 215
Engine...................................................................... 215
Fuel system........................................................... 215
General................................................................... 215
Miscellaneous...................................................... 216
Removing Vehicle From Storage.................. 216
Tires........................................................................\
. 216
Ventilation See: Climate Control........................................... 95
Vents See: Air Vents........................................................ 95
VIN See: Vehicle Identification Number............243
419
Fiesta (CCT), enUSA, Second Printing Index