2015 FORD FIESTA USB

Action and Description
Message
1. Press the OK button and scroll through the available
languages.
2. Press the OK button when the desired language appears
in the display.
3. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes
you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.
Factory Defaults
1. Press the
OK button.
2. Press the
OK button. When restore defaults appears in
the display, press the OK button again to confirm.
Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.
Master reset
Download available software applications through the USB
port.
Install Applications
Exit the current menu.
Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
296
Fiesta (CCT), enUSA, Second Printing SYNC™

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
299
Fiesta (CCT), enUSA, Second Printing SYNC™

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
303
Fiesta (CCT), enUSA, Second Printing SYNC™

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
305
Fiesta (CCT), enUSA, Second Printing SYNC™

ENTERTAINMENT
Press to select any of the following:
Message
AM
FM
SIRIUS Message
CD
USB
BT Stereo
SD Card
Line In
Using the Audio Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Message
Switch the media features on or off.
Power
Adjust the volume of playing media.
Vol:
Use as you normally would in media modes.
Seek
Use as you normally would in media modes.
Tune
Eject a CD from the entertainment system.
Eject
Press this button to switch the display screen off. Press again,
or touch the screen to switch the display screen on.
Display
Touch the control repeatedly to switch between media
modes.
Source
Adjust the settings for:
Sound
•Bass
• Treble
• Midrange
• Balance
• Fade
• DSP (Digital Signal Processing)
• Occupancy Mode
• Speed Compensated Volume.
308
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)

Using the touchscreen, press:
Message
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
Audio list of commands
Bluetooth audio list of commands
Browse list of commands
CD list of commands
List of commands *
Navigation list of commands
Phone list of commands
Radio list of commands
SD card list of commands
*
Sirius satellite list of commands
*
Travel link list of commands
USB list of commands
Voice instructions list of commands
Voice settings list of commands
voice settings help
* These voice commands are only available
when your vehicle is fitted with a
navigation system, and the navigation
system SD card is in the SD card slot. Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
•
Interaction Mode: Novice mode
provides detailed interaction and
guidance. Advanced mode has less
audible interaction and more tone
prompts.
• Confirmation Prompts:
The system
uses these short questions to confirm
your voice command. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm a voice command.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
Using the touchscreen, press the
settings icon, then press: Message
Voice settings
Voice Control
Select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Phone Candidate Lists
Voice Control Volume
313
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™
(If Equipped)

Action and Description
Message
Make the screen display brighter or dimmer.
Brightness
Allows you to turn the display off. It also allows you to set
the screen to a certain brightness or have the system auto-
matically change based on the outside light level.
Mode
If you select AUTO or NIGHT, you have the options of turning
the display's Auto Dim feature on or off and changing the
Auto Dim Manual Offset feature.
Allows you to display the default photo or upload your own.
Edit Wallpaper To make adjustments using the voice
button, press the button and when
prompted, say:
Voice command
display [settings | mode]
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card. Note:
Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
The system allows you to upload and view
up to 32 photos. To access, press:
To upload your photos, select: Action and Description
Message
Press the settings icon.
Settings
Display
Follow the system prompts to upload your photographs.
Edit Wallpaper
Only the photograph(s), which meets the
following conditions will display:
• Compatible file formats are as follows:
.jpg, .gif, .png, .bmp.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384. Sound
316
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™
(If Equipped)E142599 E142607 E142607

Action and Description
Message
Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
Turn Bluetooth on and off.
Bluetooth
Have all calls go directly to your voice mail and not ring inside
your vehicle. With this feature turned on, text message noti-
fications are also suppressed and do not ring inside your
vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information
(page 352).
911 Assist
Select the type of notification for phone calls - ring tone,
beep, text to speech or silent.
Phone Ringer
Select the type of notification for text messages - alert tone,
beep, text to speech, or have it be silent.
Text Message Notifica-
tion
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile with
the personal area network or to turn off your connection. You
can also choose to adjust your settings or have the system
always connect, never connect when roaming, or query on
connect. Press
? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless & Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi feature, everyone in your vehicle can also
gain access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking and if you park outside a
wireless hotspot.
323
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™
(If Equipped)E142607