Radio display Condition Possible action
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call Sirius at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated Sirius has updated the
channels available for
your vehicle.No action required.
Audio System285
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Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you are connected to the service, follow the voice prompts to
request the desired service, such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
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•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
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diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
SYNC AppLink™
Note:This feature is only available in the United States.
Note:You must pair and connect your smartphone to SYNC to access
AppLink.
Note:iPhone users need to connect the phone to the USB port in order
to start the application. We recommend you lock your iPhone after
starting an application.
Note:The AppLink feature is not available if your vehicle is equipped
with the MyFord Touch or MyLincoln Touch system.
Depending on your display type, you can access AppLink from the media
menu, the phone menu, or by using voice commands. Once an app is
running through AppLink, you can control main features of the app
through voice commands and steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the SYNC phone menu on-screen.
2. Scroll to Mobile Apps and pressOKto access a list of available
applications.
3. Scroll through the list of available applications and pressOKto
select a particular app.
4. Once an app is running through SYNC, you can access an app’s menu
by pressing theMENUbutton to first access the SYNC menu.
5. Select “SYNC-Media” by pressingOK.
6. Scroll until “
Menu), then pressOK.From here, you can access an application’s
features, such as Thumbs up, Thumbs down, etc. For more
information, please visit www.SYNCMyRide.com.
To Access Using the Media Menu
1. PressAUXbutton on the center console.
2. Press MENU to access the SYNC menu.
3. Select “SYNC-Media” by pressingOK.
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Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
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Observation Maintenance Operation
Cleaning the wiper blades with a
clean cloth and mild detergent and
washing with a cleaner does not
restore a clean wipe.Replace wiper blades.
Noisy or difficult to operate. Lubricate body lock cylinders.
Headlamp beams in wrong position
when vehicle operating loaded.Check headlamp alignment.
Windshield washers do not spray
when operated.Check windshield washer fluid
level. Add fluid if required.
1During maintenance and repair, protect the fuel tube and the hose
assemblies, power steering lines, and brake lines from external heat,
acids and abrasions that could damage them.
2Check for (free) linkage action and make sure that (return) spring force
is adequate to maintain pedal free play.
3Adjust, repair or replace, as required, with the same or equivalent parts.
Emissions Control System
WARNING:Because of high engine compartment and exhaust
system temperatures resulting from emissions equipment, do not
park, idle or operate your vehicle in dry grass or other dry ground
cover where the possibility of ground fire exists.
To make sure the emissions control systems operate effectively, you
should have the services listed in the maintenance schedule performed at
the specified time and mileage intervals. You should avoid running out of
fuel or turning off the ignition when your vehicle is moving, especially at
high speeds.
Do not make unauthorized modifications to the engine or vehicle.
Modifications causing increased amounts of unburned fuel to reach the
exhaust system can significantly increase the temperature of the engine
compartment and the exhaust system.
Avoid driving your vehicle if it does not operate properly. If the engine
diesels (more than five seconds of engine run-on after shut-off), misfires,
surges, stalls or backfires, see an authorized dealer. Be alert for fluid
leakage, odor, smoke, loss of oil pressure, or charge indicator or over
temperature warning.
Scheduled Maintenance345
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ON-HIGHWAY - 60000 MILES (96000 KM) OR MORE ANNUALLY (Continued)
(Miles, kilometers or months - whichever occurs first)
Miles (x 1000) 15 30 45 60 75 90 105 120 135 150
Kilometers (x 1000) 24 48 72 96 120 144 168 192 216 240
Months 3 6 9 12 15 18 21 24 27 30
Cab Components
Door hinges/latches/strikers/lock cylinders - lubricate••
Seat adjuster slides - lubricate••
Diesel Exhaust Fluid (DEF) System
Check and refill DEF system••••••••••
Scheduled Maintenance353
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ON-HIGHWAY - 60000 MILES (96000 KM) OR MORE ANNUALLY (Continued)
(Miles, kilometers or months - whichever occurs first)
Miles (x 1000) 165 180 195 210 225 240 255 270 285 300
Kilometers (x 1000) 264 288 312 336 360 384 408 432 456 480
Months 33 36 39 42 45 48 51 54 57 60
Cab Components
Door hinges/latches/strikers/lock cylinders - lubricate•••
Seat adjuster slides - lubricate•••
Diesel Exhaust Fluid (DEF) System
Check and refill DEF system••••••••••
Scheduled Maintenance357
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