2015 FORD F650 service

•At temperatures of –4°F (–20°C) or below, it is recommended that
you use a crankcase-mounted coolant heater to improve cold engine
starting.
•If operating in arctic temperatures of –20°F (–29°C) or lower, consult
your truck dealer for information about special cold weather
equipment and precautions.
Hot Weather
•Use a permanent-type engine coolant to protect the engine against
damage from overheating.
•Fill the fuel tank at the end of daily operation to prevent
condensation in the fuel system.
•Keep external surfaces of the engine, radiator, charge air cooler, air
conditioning condenser and accessories clean to avoid dirt build-up.
•You may experience above normal coolant temperatures while driving
in a transmission gear ratio that lugs the engine. To correct this
problem, increase engine speed by downshifting into the next lower
gear.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to decrease the driver’s effort in steering your vehicle.
To help prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme
left for more than a few seconds when the engine is running.
•Do not operate your vehicle with the power steering pump fluid level
below the ADD mark on the MAX COLD side of the power steering
reservoir dipstick.
•Some noise is normal during operation. If the noise is excessive,
check for low power steering pump fluid level before seeking service
by an authorized dealer.
•Low power steering pump fluid levels may cause heavy or uneven
steering efforts. Check the power steering pump fluid level before
seeking service from an authorized dealer.
•Do not fill the power steering pump reservoir above the FULL mark
on the MAX HOT side of the power steering reservoir dipstick, as this
may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer your vehicle manually, but it takes more effort.
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UPFITTER CONTROLS (IF EQUIPPED)
The upfitter option package
provides four switches, mounted in
the center of the instrument panel.
These switches are always on
whether the engine is running or
not. Make sure you put the switches
in the off position to avoid draining
the battery when not using your
vehicle. Let the engine remain running to maintain battery charge when
using the upfitter switches for extended duration or higher current
draws. (This is even more important for vehicles with a diesel engine
since the glow plugs are also draining battery power when the ignition
key is in the on position.)
Each switch provides 10 amps of electrical battery power for a variety of
personal or commercial uses.
There is also a relay box located on the passenger side end of the
instrument panel. See your authorized dealer for service.
Switch access location is in a connector located in the engine
compartment. You can find more detailed information at
https://www.fleet.ford.com/truck/bbas/.
AUX 1
AUX 2
AUX 3
AUX 4
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RECOMMENDED TOWING WEIGHTS
Vehicles with diesel engine
Model Maximum
GVWR - lb (kg)Maximum
GCWR
F-650 Pro-Loader (Kick-Up
Frame)20500–26000
(9299–11792)
*
F-650 Pro-Loader (Straight
Frame)/F-650 Straight Frame20940–29000
(9498–13154)*
F-750 25999–37000
(11793–16783)*
*
Specific GCWR and maximum trailer weight applicable your vehicle is
dependent on many variables including transmission capability. Check
with your sales consultant for the exact rating on your vehicle.
Vehicles with gasoline engine
Model Maximum
GVWR - lb (kg)Maximum
GCWR
F-650 Pro-Loader (Kick-Up
Frame)20500–26000
(9299–11792)
*
F-650 Pro-Loader (Straight
Frame)/F-650 Straight Frame20940–29000
(9498–13154)*
*
Specific GCWR and maximum trailer weight applicable your vehicle is
dependent on many variables including transmission capability. Check
with your sales consultant for the exact rating on your vehicle.
ESSENTIAL TOWING CHECKS
Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
For load specification terms found on the Tire Label and Safety
Compliance Certification Label and for instructions on calculating your
vehicle’s load, seeLoad limitin theLoad Carryingchapter.
Hitches
Do not use a hitch that either clamps onto the bumper or attaches to the
axle.
Distribute the trailer load so 10-15% of the total trailer weight is on the
tongue.
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•Place the gearshift lever in positionP(if equipped) or neutral to aid
in engine and transmission cooling and air conditioning efficiency
during hot weather while stopped in traffic.
•Turn off the speed control. The speed control may turn off
automatically when you are towing on long, steep grades.
•Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as they may overheat and become less
effective.
•Allow more distance for stopping with a trailer attached. Anticipate
stops and brake gradually.
FIFTH WHEEL OPERATION
WARNING:Failure to follow the fifth wheel manufacturer’s
instructions for hooking and unhooking as well as sliding the fifth
wheel could result in an accident, personal injury or death.
WARNING:When the tractor and trailer are parked unattended,
the trailer brake hand control should never be used to apply the
brake, since air may leak from the system, allowing vehicle movement,
resulting in possible property damage, personal injury or death.
Before hook-up, make sure:
•The fifth wheel jaws are fully open.
•The fifth wheel is fully tilted back to prevent body damage when the
tractor is backed under a trailer.
•You block the trailer wheels and adjust and apply the trailer spring
brakes. Never chase a trailer.
•The brake hoses and light cords are clear of the fifth wheel.
Hook-up
1. Back the tractor squarely under the trailer, engaging the fifth-wheel
jaws on the kingpin. Always back up slowly; make sure the trailer is
neither too high nor too low. Avoid backing under the trailer from an
angle.
2. Connect the service and emergency brake hoses and trailer light
connector.
3. Inspect the jaws of the fifth wheel to be sure they have fully closed
on the trailer kingpin and the trailer plate is resting securely on the
fifth wheel.
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Towing the Vehicle with the Front Wheels Suspended
Note:To avoid transmission damage, do not tow your vehicle even a
short distance without suspending rear wheels or removing the axle
shafts or driveshaft.
Note:When towing a vehicle equipped with a tandem axle from the
front, raise the forward rear axle so it can clear the road surface and
secure it to the frame with chains or U-bolts, allowing only the rear rear
axle to contact the road surface. Remove axle shafts from the rear rear
axle assembly. Cover the wheel hub ends to prevent loss of axle lubricant
and entrance of contaminants. Use extreme care in securing the chains
or U-bolts to avoid possible damage to the brake lines, hoses or other
components.
When it is necessary to tow a vehicle with the front wheels suspended,
take extra precautions to avoid transmission or differential damage:
•Remove the axle shafts from the axle assembly to prevent the wheels
from driving the differential and the transmission.
•Cover the wheel hub ends to prevent loss of axle lubricant and
entrance of other contaminants. If you do not remove the axle shafts,
removal of the driveshaft is required.
Towing the Vehicle with the Rear Wheels Suspended
Note:To avoid damage to the cab roof or air deflector when towing your
vehicle backward (rear wheels suspended), remove the air deflector.
Whenever possible, it is preferable to tow a disabled vehicle from the
rear by raising the rear of the chassis. When towing a vehicle with the
rear of the chassis suspended, you must lock the front wheels in the
straight-ahead position.
Vehicles equipped with a manual transmission must have at least 1.0 pint
(0.5 liter) of transmission fluid drained from the case. This prevents the
transmission fluid from entering the clutch housing and saturating the
clutch discs. Make sure to replace the transmission fluid before returning
your vehicle to service.
Towing Vehicles Equipped with a Driver-controlled Differential
Lock
Note:If you have to tow your vehicle to a service facility with the drive
axle wheels on the ground, it is necessary to remove the axle shafts
before towing your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty and is not
applicable to vehicles sold in Canada. The services are available:
•24-hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles).
Roadside assistance covers:
•battery jump start
•lock-out assistance (Key replacement cost is the customer’s
responsibility.)
•towing – Ford eligible vehicles towed to an authorized dealer within
35 miles (56 kilometers) of the disablement location or to the nearest
authorized dealer. If a member requests to be towed to an authorized
dealer more than 35 miles (56 kilometers) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company reimburses a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
are asked to submit their original receipts.
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Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call:
1–800–665–2006.
Vehicles Sold Canada: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
Note:With extended use, the flasher may run down your battery.
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control to flash
all front and rear direction
signals.
•Press the flasher control again to turn them off.
Use it when your vehicle is creating a safety hazard for other motorists.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend that you return to your
authorized selling dealer to ensure your continued satisfaction.
Please note that certain warranty repairs require special training or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may need to take your vehicle to another authorized dealer.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling
or servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
contact the Ford Commercial Vehicle Operations Hotline. Please have
the following information available:
•Vehicle Identification Number (VIN)
•your telephone number (home and business)
•the name of the authorized dealer and city where located
•the vehicle’s current odometer reading.
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States:
Mailing address
Ford Motor Company
Commercial Vehicle Operations
PO Box 6248
Dearborn, MI 48121
Telephone
800-782-8627 (option #3)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fleet.ford.com:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
182Customer Assistance
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Owners Guide gf(ownloose), 1st Printing, December 2013
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