
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
800-565-3673 (FORD)
Online
www.ford.ca
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18000 miles (29000 kilometers), whichever
occurs first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or
safety of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total
of more than 30 calendar days (not necessarily all at one time).
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In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of low quality diesel fuel may affect your emissions control
system and may cause engine damage. Ford Motor Company/Ford of
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Canada is not responsible for any damage caused by use of improper
fuel. In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Ford dealerships outside of the U.S. and Canada may be unable to
support the F–650/750 due to the specialized training and servicing
requirements of these vehicles. If your vehicle must be serviced while
you are traveling or living in Central or South America, the Caribbean, or
the Middle East, contact the nearest Ford dealership. If the dealership
cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
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GENERAL INFORMATION
WARNING:Making modifications to various parts, components
and systems of the vehicle, such as brake and steering systems,
can adversely affect the quality, reliability and operation of your vehicle
and could result in property damage, personal injury or death. Such
modifications must be avoided.
WARNING:Failure to properly perform maintenance and
servicing procedures could result in vehicle damage, personal
injury or death.
WARNING:Take care when performing any maintenance,
system check or service on your vehicle. Some of the materials
may also be hazardous if used, serviced or handled improperly and
could result in property damage, personal injury or death.
Always use care when performing vehicle maintenance, repairs or system
checks. Improper or incomplete service could result in your vehicle not
working properly which may result in personal injury or damage to your
vehicle or equipment. It is the operator’s responsibility to see that your
vehicle receives proper care and maintenance. If you have any questions
about performing service, have the service done by a qualified
technician.
Servicing Guidelines
When servicing your vehicle:
•Always wear safety glasses for eye protection.
•Always set the parking brake or chock the wheels.
•Always use support stands, not a jack, when working under a raised
vehicle.
•Always turn off the ignition unless a procedure requires the engine to
be running.
•Always avoid contact with hot metal parts. Allow the components to
cool before working with, or around, them.
•Always operate the engine in a well-ventilated area.
•Do not wear loose-fitting clothing, hanging jewelry, watches or rings.
•Do not smoke.
•Do not work on the brakes or the clutch unless you take the proper
precautions to avoid inhaling friction material dust.
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Quality service parts are available through an authorized dealer. If dealer
parts are not used, make sure the replacement parts are of equivalent
quality.
WARNING:The use of inferior parts can adversely affect the
quality and reliability of your vehicle which, in turn, can result in
property damage, personal injury or death.
To avoid damage to your vehicle’s electrical components before electric
welding:
•Disconnect both battery cables.
•Attach the welder ground cable as close as possible to the part being
welded.
•We recommend temporarily removing the component if welding close
to an electrical component.
Follow the checks and services in theScheduled Maintenancechapter.
Have an authorized dealer or service center inspect your vehicle at least
once a year. Remember that regular maintenance and inspections usually
prevent serious problems from developing later.
If the owner or operator of the vehicle is a skilled technician and intends
on performing the vehicle maintenance and service, he is strongly urged
to purchase a service manual.
Electrical System
Periodically inspect electrical connectors on the outside of the cab and
on the engine and frame for corrosion and tightness. Exposed terminals,
such as the fuel sender, cranking motor, alternator and feed-through
studs, should be cleaned and re-coated with a lubricant sealing grease
such as Motorcraft Silicone Brake Caliper Grease and Dielectric
Compound XG-3, or equivalent. This should include the ground cable
connector for batteries, engine and cab as well as the jump-starting stud.
Accessory Feed Connections
Vehicle electrical systems are complex and often include powertrain
components, such as engine and transmission controls, instrument panels
and ABS. While most systems operate on battery voltage (12 volts),
some systems can be as high as 90 volts or as low as five volts. See the
Electrical Circuit Diagram Manuals,available from your vehicle’s
manufacturer, to make sure that any extra body lights and accessory
connections to circuits are both appropriate and not overloaded. Do not
make modifications to any vehicle control system without first contacting
an authorized dealer.
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Climate Control System
Have the air conditioning system checked each spring. The refrigerant
charge, cleanliness of the condenser-evaporator cores and belt condition
are essential to system performance.
When the air conditioning system is being used daily, remove the fresh
air filter (if equipped) once each season and check for things such as
dirt and lint. Replace the filter if necessary. Vehicles operating in
unusually dusty conditions may require more frequent filter inspection
and replacement.
Front Axle
Maintaining the front axle alignment to specifications is very important.
A qualified technician should check and maintain the alignment. Regular
inspections should include:
•Toe-in inspection and adjustment (if necessary), particularly with
radial tires.
•Checking for proper tightness of axle mounting U-bolt nuts, attaching
or mounting bolts and nuts.
•Checking the axle for damage, binding, worn parts and adequate
lubrication..
•Checking the kingpins for excessive wear. Also, perform this check
during other scheduled maintenance (such as tire rotation or service,
wheel bearing service and alignment). See the workshop manual for
proper procedures.
Toe-in
It is essential to maintain correct toe-in and tire pressure for optimum
tire wear.
Inspecting steer axle tires in the first 3000–10000 service miles
(5000–16000 service kilometers) generally shows if tires are wearing
normally.
Rapid outside shoulder wear on both tires indicates too much toe-in.
Rapid inside shoulder wear on both tires indicates too much toe-out.
In P&D-type service, there can be a left-to-right steer tire tread life
differential up to 40% depending on routes and other variables.
Follow the tire manufacturer’s recommended cold inflation pressure for
the tire size, load range (ply rating) and steer axle loading typical for
their operation (each steer axle tire equals
1 2steer axle loading).
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WARNING:
1. Always wear a respirator approved by the National Institute of
Occupational Studies of Health (NIOSH) or Mine Safety and Appliance
(MSA) during all brake service procedures. Wear the respirator from
removal of the wheels through assembly.
2.Neveruse compressed air or dry brushing to clean brake parts or
assemblies.
3. Clean brake parts and assemblies in open air. During assembly,
carefully place all parts on the floor to avoid getting dust in the air. Use
an industrial vacuum cleaner with a HEPA filter system to clean dust
from the brake drums, backing plates and other brake parts. After using
the vacuum, remove any remaining dust with a rag soaked in water and
wrung until nearly dry.
4.Neveruse compressed air or dry sweeping to clean the work area.
Use an industrial vacuum cleaner with a HEPA filter system and rags
soaked in water and wrung until nearly dry. Dispose of used rags with
care to avoid getting dust in the air. Use an approved respirator when
emptying vacuum cleaners and handling used rags.
5.Worker clean-up:Wash your hands before eating, drinking or
smoking. Vacuum your work clothes after use and then launder them
separately, without shaking them, to prevent fiber dust getting into the
air.
Your vehicle is equipped with non-asbestos brake linings. However,
exposure to excessive amounts of brake material (whether asbestos or
non-asbestos, fiberglass, mineral wool, aramid or carbon) may be a
serious health hazard.
Air Brakes
WARNING:Do not manually adjust the automatic slack adjusters
to correct excessive push rod stroke as it may result in reduced
brake effectiveness and a vehicle crash. Excessive push rod stroke
indicates that a problem exists with the automatic adjuster, with the
installation of the adjuster, or with foundation brake components that
manual adjustment does not remedy. Seek service from a qualified
facility for excessive push rod stroke.
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Inspection and adjustment:Establish a regular schedule for periodic
cleaning, lubrication and adjustment inspection based on vehicle use.
Exact maintenance intervals are difficult to predetermine due to vehicle
applications and operating conditions. If you are uncertain of the proper
schedule for your vehicle, contact an authorized dealer.
Regular inspections should include:
•Periodic checking (every service interval) of push rod travel or brake
adjustment. This is essential for effective braking. Brake chamber
push rods on original equipment chambers now incorporate an orange
paint marker near the base of the push rod as a stroke indicator to
aid in adjustment checks. If the push rod is clean and the brakes are
out of adjustment, you can see the orange marker protruding from
the chamber when the brakes are applied.
•Checking the brake lining (every service interval). When brake lining
or blocks wear within 1/16th inch (1.6 millimeters) of rivets, replace
the brake linings. A qualified technician should perform this
inspection and keep to instructions provided by the service manual.
Do not back off or disconnect the front brakes so that they are less
effective, letting the rear brakes do all the stopping of your vehicle. Do
not overlook the brakes on the trailer either. Brake condition on the
trailer is just as important as the tractor. Proper brake balance on trucks
and tractor-trailers is essential for effective braking.
Once a year, inspect the entire brake system:
•Rubber components for deterioration. A qualified technician should
inspect these components and replace them as necessary.
Replacement intervals vary according to the severity and length of
vehicle service.
•Condition of brake drums, brake chambers and slack adjusters.
•System for air leaks.
•Hose or pipes for rust, damage and deterioration.
•Operation of service and parking brakes.
Periodically inspect parts such as air brake chamber diaphragm, air
compressor and air cleaner. Replace any parts if you can consider them
unserviceable.
Air dryer:Climactic conditions affect performance of desiccant or
after-cooler type air dryers. You must establish a maintenance schedule
for each specific operation.
The use of an air dryer on a vehicle does not eliminate the need to drain
the air reservoirs periodically.
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