If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 36). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 212).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist
.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
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Super Duty (), enUSA MyFord Touch
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2. Select Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system
route to this point on the way to your
current destination) or save it as a
favorite. The system considers any
Avoid Areas
selections in its route
calculation.
3. Choose from up to three different types
of routes, and then select Start Route.
• Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route.
You can cancel the route or have the
system demo the route for you. Select
Route Prefs
to set route preferences like
avoiding freeways, tollroads, ferries and
car trains as well as to use or not use
high-occupancy vehicle lanes.
(High-occupancy vehicle lanes are also
known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the
Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving. Point of Interest (POI) Categories Main categories
Food/Drink & Dining
Travel & Transportation Financial
Emergency
Community
Health & Medicine AutomotiveShopping
Entertainment & Arts Recreation & Sports Government
Domestic Services Subcategories
Restaurant Golf
Parking
Home & Garden
Personal Care Services Auto DealershipGovt Office
Public Transit Education
To expand these listings, press the + in
front of the listing.
415
Super Duty (), enUSA MyFord Touch
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(If Equipped)
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
455
Super Duty (), enUSA Extended Service Plan (ESP)
Off-road operation
Inspect steering linkage, ball joints and U-joints, Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires*
, inspect tires for wear and measure tread
depth.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Change rear axle fluid (F-450 and F-550 only).
Every 50000 miles (80000
km)
Change transfer case fluid (Four-wheel drive vehicles).
Every 60000 miles (96000
km)
* Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
6.7L Diesel Engine
See the diesel supplement for special
operating condition information.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water. Rear axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
above 70°F (21°C) and at wide-open
throttle for long periods above 45 mph (72
km/h), change non-synthetic rear axle fluid
every 3000 miles (4800 kilometers) or
three months, whichever comes first. This
interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting
464
Super Duty (), enUSA Scheduled Maintenance
Ford specification WSL-M2C192-A, part
number F1TZ-19580-B, or equivalent. Add
friction modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles. See Capacities
and Specifications (page 301).
Additional Axle Maintenance for F-450
and F-550
Change rear axle fluid every 100000 miles
(160000 kilometers) under normal driving
conditions on all commercial applications.
When operating your vehicle at or near
maximum gross vehicle weights, change
the rear axle fluid every 50000 miles
(80000 kilometers). In addition, follow
this 50000-mile (80000-kilometer)
schedule when operating your vehicle
under the special operating conditions,
where noted.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers). If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
Diesel Particulate Filter
The filter may need to be removed for ash
cleaning at approximately 120000 miles
(192000 kilometers) or greater (actual
mileage can vary greatly depending upon
engine and vehicle operating conditions)
and replaced with a new or
re-manufactured (ash cleaned) part. The
filter may need to be replaced at
approximately 250000 miles (400000
kilometers) depending upon engine and
vehicle operating conditions. In both cases,
the engine control system sets a service
light (wrench icon) to inform you to bring
your vehicle to the dealer for service. If
there are any issues with the oxidation
catalyst or particulate filter system, a
service light (wrench or engine icon) sets
by the engine control system to inform you
to bring your vehicle into a dealer for
service.
465
Super Duty (), enUSA Scheduled Maintenance
Fuel and Refueling.......................................139
Fuel Consumption........................................143
Calculating Fuel Economy.............................. 143
Filling the Tank..................................................... 143
Fuel Filter........................................................243
Fuel Quality....................................................140 Choosing the Right Fuel.................................. 140
Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped)................................... 140
Diesel Engine....................................................... 140
Octane Recommendations............................ 140
Fuel Shutoff
....................................................213
Fuses.................................................................223
Fuse Specification Chart...........................223 Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 223
G
Garage Door Opener See: Universal Garage Door Opener............124
Gauges................................................................77 Engine Coolant Temperature Gauge............78
Engine Oil Pressure Gauge................................ 78
Fuel Gauge.............................................................. 78
Information Display............................................. 79
Transmission Fluid Temperature Gauge................................................................... 78
General Information on Radio Frequencies...................................................47
General Maintenance Information........457 Multi-point Inspection..................................... 459
Owner Checks and Services......................... 458
Protecting Your Investment........................... 457
Why Maintain Your Vehicle?.......................... 457
Why Maintain Your Vehicle at Your Dealership?..................................................... 457
Getting Assistance Outside the U.S. and Canada.........................................................220
Getting the Services You Need................217 Away From Home............................................... 217
Global Opening
...............................................72
Opening the Windows........................................ 72H
Handbrake
See: Parking Brake............................................. 165
Hazard Warning Flashers
...........................213
HDC See: Using Hill Descent Control..................... 172
Head Restraints..............................................113 Adjusting the Head Restraint.......................... 114
Heated Seats
..................................................119
Rear Heated Seats ............................................ 120
Heated Steering Wheel
...............................64
Heated Windows and Mirrors....................111 Heated Exterior Mirror......................................... 111
Heated Rear Window.......................................... 111
Heating See: Climate Control......................................... 106
Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 165
Hints on Controlling the Interior Climate..........................................................109
Cooling the Interior Quickly............................. 110
General Hints....................................................... 109
Heating the Interior Quickly............................ 109
Recommended Settings for Cooling ..........110
Recommended Settings for Heating...........110
Side Window Defogging in Cold Weather............................................................... 111
Hints on Driving With Anti-Lock Brakes............................................................164
Hood Lock See: Opening and Closing the Hood...........232
I
Ignition Switch
...............................................135
In California (U.S. Only).............................218
Information Display Control.......................63 Type 1........................................................................\
63
Type 2....................................................................... 64
Information Displays
....................................84
General Information........................................... 84
476
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Information....................................................402
911 Assist.............................................................. 408
Alerts..................................................................... 408
Calendar............................................................... 408
Sirius Travel Link................................................ 405
SYNC Services (If Equipped, United States Only)................................................................. 403
Vehicle Health Report (If Equipped, United States Only).................................................... 410
Information Messages.................................95
4WD........................................................................\
104
AdvanceTrac ™...................................................... 95
Alarm........................................................................\
95
Diesel Messages................................................... 96
Doors and Locks................................................... 99
Drivetrain................................................................. 99
Engine..................................................................... 100
Fuel........................................................................\
.. 100
Key........................................................................\
..... 101
Maintenance......................................................... 101
MyKey®................................................................... 101
Off Road................................................................ 103
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Tire Pressure Monitoring System.................103
Trailer...................................................................... 104
Installing Child Seats.....................................16 Child Seats............................................................... 16
Tether Strap Attachment.................................. 22
Tether Strap Attachment (Rear SuperCab Only)..................................................................... 23
Using Cinch Tongue Lap and Shoulder Belts (All Front Center, Super Cab and Crew
Cab Rear Center Positions).......................... 19
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 21
Using Tether Straps.............................................. 21
Instrument Cluster
.........................................77
Instrument Lighting Dimmer.....................68
Interior Lamps
.................................................69
Front Map Lamps (If equipped).................... 69
Rear Dome and Map Lamps............................ 70
Interior Mirror
....................................................74
Auto-Dimming Mirror.......................................... 74
Introduction.........................................................7 J
Jump Starting the Vehicle.........................214
Connecting the Jumper Cables..................... 214
Jump Starting....................................................... 215
Preparing Your Vehicle...................................... 214
Removing the Jumper Cables........................ 215
K
Keyless Entry....................................................57 SECURICODE™ KEYLESS ENTRY
KEYPAD
............................................................... 57
Keys and Remote Controls.........................47
L
Lighting Control...............................................67 Headlamp Flasher................................................ 67
High Beams............................................................ 67
Lighting...............................................................67
Limited Slip Differential.............................162
Load Carrying
................................................180
Load Limit.......................................................180
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 187
Vehicle Loading - with and without a Trailer................................................................. 180
Locking and Unlocking
.................................56
Autolock and Autounlock................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks...................................................... 56
Locks
...................................................................56
Lug Nuts See: Changing a Road Wheel....................... 288
M
Maintenance..................................................232 General Information.......................................... 232
Manual Climate Control
............................106
477
Super Duty (), enUSA Index