Changing a Fuse............................................231
Maintenance
General Information....................................232
Opening and Closing the Hood..............232
Under Hood Overview - 6.2L...................233
Under Hood Overview - 6.8L..................234
Engine Oil Dipstick......................................235
Engine Oil Check..........................................235
Engine Coolant Check...............................236
Automatic Transmission FluidCheck...........................................................240
Transfer Case Fluid Check........................243
Brake Fluid Check........................................243
Power Steering Fluid Check.....................243
Washer Fluid Check....................................244
Fuel Filter........................................................244
Changing the 12V Battery.........................244
Checking the Wiper Blades.....................246
Changing the Wiper Blades.....................246
Adjusting the Headlamps.........................247
Removing a Headlamp.............................248
Changing a Bulb..........................................250
Bulb Specification Chart...........................252
Changing the Engine Air Filter................254
Vehicle Care
General Information...................................256
Cleaning Products.......................................256
Cleaning the Exterior..................................256
Waxing..............................................................257
Cleaning the Engine....................................257
Cleaning the Windows and WiperBlades..........................................................258
Cleaning the Interior...................................258
Cleaning the Instrument Panel andInstrument Cluster Lens.......................258
Cleaning Leather Seats.............................259
Repairing Minor Paint Damage..............260
Cleaning the Alloy Wheels........................261
Vehicle Storage.............................................261
Wheels and Tires
General Information...................................263
Tire Care..........................................................265
Using Snow Chains.....................................282
Tire Pressure Monitoring System...........282
Changing a Road Wheel...........................288
Technical Specifications..........................299
Capacities and Specific-ations
Engine Specifications.................................301
Motorcraft Parts..........................................302
Vehicle Identification Number................303
Vehicle Certification Label.......................303
Transmission Code Designation............304
Technical Specifications..........................305
Audio System
General Information....................................310
Audio unit - Vehicles With: AM/FM.........311
Audio unit - Vehicles With: AM/FM/CD/SYNC.............................................................312
Audio unit - Vehicles With: Sony AM/FM/CD...................................................................315
Digital Radio...................................................316
Satellite Radio...............................................318
Audio Input Jack............................................321
USB Port...........................................................321
Media Hub......................................................322
SYNC™
General Information...................................323
Using Voice Recognition...........................325
Using SYNC™ With Your Phone.............327
SYNC™ Applications and Services......338
Using SYNC™ With Your MediaPlayer...........................................................345
SYNC™ Troubleshooting.........................353
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Table of Contents
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, when your vehicle is in forservice or repair, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themdata for vehicle improvement purposes.For U.S. only (if equipped), if you chooseto use the SYNC Vehicle Health Report,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be usedfor any purpose. See SYNC™ (page 323).
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Introduction E161353 E139213 E167012
Low Fuel Level
Illuminates when the fuel levelis low or the fuel tank is nearlyempty. Refuel as soon aspossible.
Low Tire Pressure Warning
Illuminates when your tirepressure is low. If the lampremains on with the enginerunning or when driving, checkyour tire pressure as soon as possible.
It will also illuminate momentarily whenyou switch the ignition on to confirm thelamp is functional. If it does not illuminatewhen you switch the ignition on, or beginsto flash at any time, have the systemchecked by your authorized dealer.
Powertrain Malfunction/ReducedPower/Electronic Throttle Control
Illuminates when a powertrainor an AWD fault has beendetected. Contact yourauthorized dealer as soon as possible.
Service Engine Soon
If the service engine soonindicator light stays illuminatedafter the engine is started, itindicates that the On-Board Diagnostics(OBD-II) system has detected amalfunction of the vehicle emissionscontrol system. Refer to On-BoardDiagnostics (OBD-II) in the Fuel andRefueling chapter for more informationabout having your vehicle serviced. SeeEmission Control System (page 141).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
Note:Under engine misfire conditions,excessive exhaust temperatures coulddamage the catalytic converter or othervehicle components.
The service engine soon indicator lightilluminates when the ignition is first turnedon prior to engine start to check the bulband to indicate whether the vehicle is readyfor Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light willstay on until the engine is cranked, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forI/M testing. See Emission ControlSystem (page 141).
Stability Control
Illuminates when the system isactive. If it remains illuminatedor does not illuminate when youswitch the ignition on, this indicates amalfunction. During a malfunction thesystem will switch off. Have the systemchecked by your authorized dealerimmediately. See Using StabilityControl (page 167).
Stability Control Off
Illuminates when you switch thesystem off. It will go out whenyou switch the system back onor when you switch the ignition off. SeeUsing Stability Control (page 167).
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Instrument Cluster E138639
Off Road
ActionMessage
The driver has disabled hill descent control mode.HILL DESCENT CONTROL OFF
You have not met the vehicle speed requirement forentry into off-road mode.FOR HILL DESCENT REDUCESPEED
The driver is able to select a transmission gear for hilldescent mode.FOR HILL DESCENT SELECTGEAR
Hill descent control mode is no longer active and thedriver must resume control.HILL DESCENT - DRIVERRESUME CONTROL
A hill descent system fault is present.HILL DESCENT CONTROLFAULT
The hill descent system is cooling due to overuse.HILL DESCENT CONTROL OFFSYSTEM COOLING
Hill descent control is active.HILL DESCENT CONTROLREADY
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle have low tire pressure. SeeTire Pressure Monitoring System (page 282).LOW TIRE PRESSURE
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, have the systemchecked by an authorized dealer. See Tire Pressure Monit-oring System (page 282).
TIRE PRESSUREMONITOR FAULT
A tire pressure sensor is malfunctioning, or your spare tire isin use. For more information on how the system operatesunder these conditions, see See Tire Pressure MonitoringSystem (page 282). If the warning stays on or continues tocome on, have the system checked by an authorized dealeras soon as possible.
TIRE PRESSURESENSOR FAULT
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Information Displays
9. Start the vehicle.
Perform Steps 4 through 8 in reverse order,making sure to engage the hinge pivotsbetween the upper and lower halves of theshroud. Keep slight pressure in the forwarddirection as the halves are rotatedtogether.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,it may be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
POWER TAKE-OFF
Auxiliary equipment called power take-off,or PTO, is often added to the engine ortransmission to operate utility equipment.Examples include a wheel-lift for towtrucks, cranes, tools for construction or tireservice, and pumping fluids. PTOapplications draw auxiliary horsepowerfrom the powertrain, often while thevehicle is stationary. In this condition, thereis limited cooling air flow through theradiator and around the vehicle thatnormally occurs when a vehicle is moving.The aftermarket PTO system installer,having the most knowledge of the finalapplication, is responsible for determiningwhether additional chassis heat protectionor powertrain cooling is required, andalerting the user to the safe and properoperation.
Ford Super Duty Vehicles are approved foruse as a stationary (including split shaftcapability) or mobile power source, withinlimits and operating guidelines detailed inthe Ford Truck Body Builders Layout Book,found at www.fleet.ford.com/truckbbas,and through the Ford Truck Body BuildersAdvisory Service.
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Transmission
Four-wheel drive (when you select a 4WDmode) uses all four wheels to power thevehicle. This increases traction, enablingyou to drive over terrain and roadconditions that a conventional two-wheeldrive vehicle cannot.
Basic Operating Principles
•Drive slower in strong crosswinds whichcan affect the normal steeringcharacteristics of your vehicle.
•When driving your vehicle on surfacesmade slippery by loose sand, water,gravel, snow or ice proceed with care.
•Do not use Four-wheel drive on dry,hard surfaced roads. Doing so willproduce excessive noise, increase tirewear and may damage drivecomponents. Four-wheel drive modesare only intended for consistentlyslippery or loose surfaces.
If Your Vehicle leaves the Road
If your vehicle leaves the road, reduce yourvehicle speed and avoid severe braking.When your vehicle speed has been reducedease your vehicle back onto the road. Donot turn the steering wheel sharply whilereturning your vehicle to the road.
It may be safer to stay on the shoulder ofthe road and slow down gradually beforereturning to the road. You may lose controlif you do not slow down or if you turn thesteering wheel too sharply or abruptly.
It may be less risky to strike small objects,such as freeway reflectors, with minordamage to your vehicle rather thanattempt a sudden return to the road whichcould cause your vehicle to slide sidewaysout of control or roll over. Remember, yoursafety and the safety of others should beyour primary concern.
Emergency Maneuvers
In an unavoidable emergency situationwhere a sudden sharp turn must be made,remember to avoid over-driving yourvehicle (i.e. turn the steering wheel only asrapidly and as far as required to avoid theemergency). Excessive steering can resultin loss of vehicle control. Apply smoothpressure to the accelerator pedal or brakepedal when changes in vehicle speed arerequired. Avoid abrupt steering,acceleration and braking. This could resultin an increased risk of vehicle roll over, lossof vehicle control and personal injury. Useall available road surface to bring yourvehicle to a safe direction of travel.
In the event of an emergency stop, avoidskidding the tires and do not attempt anysharp steering wheel movements.
If your vehicle goes from one type ofsurface to another (i.e. from concrete togravel) there will be a change in the wayyour vehicle responds to a maneuver (i.e.steering, acceleration or braking).
Sand
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowlyand avoid excessive wheel slip.
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Low gear operationwill maximize the engine and transmissioncooling capability.
Avoid driving at excessive speeds, thiscauses vehicle momentum to work againstyou and your vehicle could become stuckto the point that assistance may berequired from another vehicle. Remember,you may be able to back out the way youcame if you proceed with caution.
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Four-Wheel Drive (If Equipped)
Mud and Water
Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even four-wheel drive vehicles canlose traction in slick mud. If your vehicledoes slide, steer in the direction of the slideuntil you regain control of your vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts can cause an imbalance thatcould damage drive components.
Water
If you must drive through high water, driveslowly. Traction or brake capability maybe limited.
When driving through water, determine thedepth and avoid water higher than thebottom of the hubs. If the ignition systemgets wet, your vehicle may stall.
Once through water, always try the brakes.Wet brakes do not stop your vehicle aseffectively as dry brakes. Drying can beimproved by applying light pressure to thebrake pedal while moving slowly.
Note:Driving through deep water maydamage the transmission. If the front or rearaxle is submerged in water, the axlelubricant and power transfer unit lubricantshould be checked and changed ifnecessary.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make itnecessary to travel diagonally up or downa hill or steep incline, you should alwaystry to drive straight up or straight down.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.Whenever driving on a hill, determinebeforehand the route you will use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
When climbing a steep slope or hill, startin a lower gear rather than downshifting toa lower gear from a higher gear once theascent has started. This reduces strain onthe engine and the possibility of stalling.
If your vehicle stalls, do not try to turnaround because this could cause vehicleroll over. It is better to reverse back to asafe location.
Apply just enough power to the wheels toclimb the hill. Too much power will causethe tires to slip, spin or lose traction,resulting in loss of vehicle control.
Descend a hill in the same gear you woulduse to climb up the hill to avoid excessivebrake application and brake overheating.Do not descend in neutral. Disengageoverdrive or move the transmissionselector lever to a lower gear. Whendescending a steep hill, avoid sudden hardbraking as you could lose control. The frontwheels have to be turning in order to steeryour vehicle.
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Four-Wheel Drive (If Equipped)E143949
To install the floor mats, position the floormat eyelet over the retention post andpress down to lock in position.
Remove in reverse order.
SNOWPLOWING
Ford recommends that the Super DutyF-Series used for snow removal includethe snowplow package option.
Installing the Snowplow
Weight limits and guidelines for selectingand installing the snowplow are in the FordTruck Body Builders Layout Book,snowplow section, found atwww.fleet.ford.com/truckbbas. A typicalinstallation affects the following:
•Certification to government safety lawssuch as occupant protection and airbagdeployment, braking, and lighting. Lookfor an Alterer’s Label on the vehiclefrom the snowplow installer certifyingthat the installation meets allapplicable Federal Motor VehicleSafety Standards (FMVSS).
•The Total Accessory Reserve Capacity(TARC) is on the lower right side of thevehicle’s Safety ComplianceCertification Label. This applies toFord-completed vehicles of 10,000pounds (4,536 kilograms) GVWR orless. This is the weight ofpermanently-attached auxiliaryequipment, such as snowplowframe-mounting hardware, that canbe added to the vehicle and satisfyFord compliance certification toFMVSS. Exceeding this weight mayrequire the auxiliary equipment installeradditional safety certificationresponsibility. The Front AccessoryReserve Capacity (FARC) is forcustomer convenience.
•Rear ballast weight behind the rearaxle may be required to preventexceeding the FGAWR, and providefront-to-rear weight balance for properbraking and steering.
•Front wheel toe may requirere-adjustment to prevent prematureuneven tire wear. Specifications are inthe Ford Workshop Manual.
•Headlight aim may requirere-adjustment.
•The tire air pressures recommendedfor general driving are on the vehicle’sSafety Certification Label. Themaximum cold inflation pressure forthe tire and associated load rating ison the tire sidewall. Tire air pressuremay require re-adjustment within thesepressure limits to accommodate theadditional weight of the snowplowinstallation.
•Federal and some local regulationsrequire additional exterior lamps forsnowplow-equipped vehicles. Consultyour authorized dealer for additionalinformation.
Operating the Vehicle with theSnowplow Attached
Note:Do not use your vehicle for snowremoval until you have driven at least 500miles (800 kilometers).
Ford recommends vehicle speed does notexceed 44.7 mph (72 km/h) whensnowplowing.
The attached snowplow blade restrictsairflow to the radiator, and may cause theengine to run at a higher temperature:Attention to engine temperature isespecially important when outsidetemperatures are above freezing. Anglethe blade to maximize airflow to theradiator and monitor engine temperatureto determine whether a left or right angleprovides the best performance.
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Driving Hints