SYNC Services quick tips
You can personalize your Services feature to providequicker access to your most used or favorite information.You can save address points such as work or home. Youcan also save favorite information like sports teams or anews category. You can learn more about personalizationby logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected toSYNC Services) to interrupt a voice prompt or an audioclip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (VehicleIdentification Number). You can pair and connect yourphone to any vehicle equipped with SYNC Services andcontinue enjoying your personalized services.
Portable
You can even access your account outside your vehicle.Just use the number on your phone's call history. Trafficand Directions features do not function properly butinformation services and the 411 connect and text messagefeatures are available.
SYNC AppLink
Note:This feature is only available in theUnited States.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication. We recommend you lock youriPhone after starting an application.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch or MyLincoln Touch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access theSYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK toaccess a list of available applications.
3. Scroll through the list of availableapplications and press OK to select aparticular app.
4.Once an app is running through SYNC,you can access an app’s menu bypressing the MENU button to firstaccess the SYNC menu.
5. Select "SYNC-Media" by pressing OK.
6. Scroll until "
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Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
Using the Touch-SensitiveControls on Your System
To turn a feature on and off, just touch thegraphic with your finger. To get the bestperformance from the touch-sensitivecontrols:
•Do not press hard on the controls. Theyare sensitive to light touch.
•Use your bare finger to touch the centerof a touch-control graphic. Touchingoff-center of the graphic may affectoperation of a nearby control.
•Make sure your hands are clean anddry.
•Since the touchscreen operates basedon the touch of a finger, you may havetrouble using it if you are wearinggloves.
•Keep metal and other conductivematerial away from the surface of thetouchscreen as this may causeelectronic interference (for example,inadvertently turning on a feature otherthan the one you meant to turn on).
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one usedfor cleaning glasses. If dirt or fingerprintsare still visible, apply a small amount ofalcohol to the cloth. Do not pour or sprayalcohol onto the display. Do not usedetergent or any type of solvent to cleanthe display.
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your bezel:
•Power: Switch the media or climatefeatures off and on.
•VOL: Control the volume of playingmedia.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem.
•Seek and Tune buttons: Use as younormally would in media modes.
•Eject: Eject a CD from theentertainment system.
•SOURCE: Touch the word repeatedlyto see all available media modes. Thescreen does not change, but you seethe media change in the lower leftstatus bar.
•MEDIA: Touch the word to access theSound menu where you can adjustsettings such as: Bass, Treble,Midrange, Balance and Fade, DSP(Digital Signal Processing), OccupancyMode and Speed CompensatedVolume. (Your vehicle may not haveall of these sound options.)
•Hazard flasher: Switch the hazardflashers off and on.
Using Your Steering WheelControls
Depending on your vehicle and optionpackage, you can use your steering wheelcontrols to interact with the touchscreensystem. See Steering Wheel (page 60).
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
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Using Voice Recognition
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicesession (such as Listening, Success, Failed,Paused or Try Again).
How to Use Voice Commands with YourSystem
Press the voice icon. After thetone, speak your commandclearly.
These commands can be said at any timeduring a voice session
"Cancel"
"Exit"
"Go back"
"List of commands"
"Main menu"
"Next page"
"Previous page"
"What can I say?"
"Help"
What Can I Say?
To access the available voice commandsfor the current session, do one of thefollowing:
•During a voice session, press the Helpicon (?) in the lower left status bar ofthe screen.
•Say, "What can I say?" for anon-screen listing of the possible voicecommands associated with yourcurrent voice session.
•Press the voice icon. After the tone, say,"Help" to hear a list of possible voicecommands.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice icon, wait untilafter the tone sounds and Listeningappears before saying a command. Anycommand spoken prior to this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.
Accessing a List of Available Commands
•If you use the touchscreen, press theSettings icon > Help > VoiceCommand List.
•If you use the steering wheel control,press the voice icon. After the tone,speak your command clearly.
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Under this menu, you can setyour clock, access and adjust thedisplay, sound and vehiclesettings as well as access settings forspecific modes or the help feature.
Clock
Note:You cannot manually set the date.Your vehicle’s GPS does this for you.
Note:If the battery has been disconnected,your vehicle needs to acquire a GPS signalto update the clock. Once your vehicleacquires the signal, it may take a fewminutes for the update to display the correcttime.
1. Press the Settings icon > Clock.
2. Press + and - to adjust the time.
From this screen, you can also make otheradjustments such as 12-hour or 24-hourmode, activate GPS time synchronizationand have the system automatically updatenew time zones.
You can also turn the outside airtemperature display off and on. It appearsat the top center of the touchscreen, nextto the time and date.
The system automatically saves anyupdates you make to the settings.
Display
You can adjust the touchscreen displaythrough the touchscreen or by pressing thevoice button on your steering wheelcontrols and when prompted, say, "Displaysettings".
Press the Settings icon >Display, to access and makeadjustments using thetouchscreen.
•Brightness allows you to make thescreen display brighter or dimmer.
•Auto DIM, when set to On, lets you usethe Auto Dim Manual Offset feature.When set to Off, screen brightnessdoes not change.
•Mode allows you to set the screen toa certain brightness or have the systemautomatically change based on theoutside light level, or turn the displayoff.
•If you select AUTO or NIGHT, youhave the options of turning thedisplay's Auto Dim feature on or offand changing the Auto Dim ManualOffset feature.
•Auto Dim Manual Offset allows youto adjust screen dimming as theoutside lighting conditions change fromday to night. This feature also allowsyou to adjust screen brightness usingthe instrument panel dimming control.
•Edit Wallpaper
•You can have your touchscreendisplay the default photo or uploadyour own.
Uploading Photos for Your HomeScreen Wallpaper
Note:You cannot load photos directly fromyour camera. You must access the photoseither from your USB mass storage deviceor from an SD card.
Note:Photographs with extremely largedimensions (such as 2048 x 1536) may notbe compatible and appear as a blank(black) image on the display.
Your system allows you to upload and viewup to 32 photos.
To access, press the Settingsicon > Display > EditWallpaper, and then follow thesystem prompts to upload yourphotographs.
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Press the voice icon on thesteering wheel. When prompted,you can say:
"BROWSE" within devices
"Browse"*
"Browse
"Browse
"Browse SD card"
"Browse Sirius channel guide"**
"Browse USB"
"Help"
* If you only say, "Browse", you can thensay any commands in the following chart.**This command is only usable if you havean active subscription to SIRIUS satelliteradio.
"BROWSE"
"
"
"SD card"**
"Sirius Channel Guide"*
"USB"**
"Help"
* This command is only usable if you havean active subscription to SIRIUS satelliteradio.** For more commands in SD card or USBmode, see the "SD Card and USB Port"section of this chapter.
Your voice system allows you to changeaudio sources with a simple voicecommand. For example, if you are listeningto music on a USB device, then want toswitch to a satellite radio channel, simplypress the voice button on the steeringwheel controls and say the name of theSIRIUS station (such as, "the Highway").The following voice commands areavailable at the top level of the voicesession no matter which current audiosource you are listening to (such as a USBdevice or SIRIUS satellite radio).
Note:This is only available when yourMyFord Touch system language is set toNorth American English.
Sample commands
"<87.9-107.9>"
"<530-1710>"
"
"AM <530-1710>"
"FM <87.9-107.9>"
"Play [album]
"Play [artist]
"Play [genre]
"Play [playlist]
"Play [song]
"Play
"Play
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Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Radio Voice Commands
If you are listening to the radio,press the voice button on thesteering wheel controls. Whenprompted, say any of the followingcommands.
If you are not listening to the radio, pressthe voice button and, after the tone, say"Radio", then any of the followingcommands.
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Troubleshooting tips
ActionCauseRadio display
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating.
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Call SIRIUS1-888-539-7474.
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found. Check ChannelGuide.
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated.
SIRIUS Satellite Radio VoiceCommands
If you are listening to SIRIUSsatellite radio, press the voicebutton on the steering wheelcontrols. When prompted, say any of thefollowing commands.
If you are not listening to SIRIUS satelliteradio, press the voice button and, after thetone, say "SIRIUS", then any of thefollowing commands.
"SIRIUS"
"
"Preset <#>"
"SAT"
"SAT preset <#>"
"SAT 1"
"SAT 1 Preset <#>"
"SAT 2"
"SIRIUS"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Sirius off"
"Sirius on"
"Sports game"*
"Tune"**
"Help"
* If you have said "Sports game", see thefollowing "Sports game" chart.** If you have said "Tune", see the following"Tune" chart.
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"SPORTS GAME"
"Tune to the
"Tune to the
"Tune to the
"Tune to the
"Help"
"TUNE"
"
"Preset <#>"
"SAT"
"SAT 1"
"SAT 1 preset <#>"
"SAT 2"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Help"
CD
Press the lower left corner of thetouchscreen, and then select theCD tab.
You can also advance and reverse thecurrent track or current folder, if applicable.
Repeat
Touch this button to repeat the currentlyplaying track, all tracks on the disc or turnthe feature off if already on.
Shuffle
Touch this button to play the tracks orentire albums in random order, or turn thefeature off if already on.
Scan
Touch this button to hear a brief samplingof all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settings
Touch this button to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all thesesound settings.
Compression
Touch this button to turn the compressionfeature on and off.
Browse
Touch this button to look through allavailable CD tracks.
CD Voice Commands
If you are listening to a CD, pressthe voice button on the steeringwheel controls. When prompted,say any of the following commands.
If you are not listening to a CD, press thevoice button and, after the tone, say "CD",then any of the following commands.
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