In order to help you serve you better,please have the following informationavailable when contacting a CustomerRelationship Center:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states, you must directly notifyFord in writing before pursuing remediesunder your state’s warranty laws. Ford isalso allowed a final repair attempt in somestates.
In the United States, a warranty disputemust be submitted to the BBB AUTO LINEbefore taking action under theMagnuson-Moss Warranty Act, or to theextent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18000 miles (29 000 km),whichever occurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
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Customer Assistance
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: +971 4 3326084Toll-Free Number of the Kingdom of SaudiArabia: 800 8971409Local Telephone Number of Kuwait:24810575FAX: +971 4 3327299Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company ExportOperations & Global Growth Initiatives byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford Motor
Company.
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Customer AssistanceE142557
5. Release the three clamps that securethe cover to the air filter housing. Pushthe air filter cover toward the center ofthe vehicle and up slightly to release it.
6.Remove the air filter element from theair filter housing.
7. Install the new air filter element.
8.Replace the air filter housing cover andsecure all the clamps. Be careful notto crimp the filter element edgesbetween the air filter housing and coverand ensure that you properly align thetabs on the edge into the slots.
9. Slip the air tube onto the air filterhousing and tighten the air-tube clampbolt snugly. Do not over tightenair-tube clamp bolt.
10. Reconnect the mass air flow sensorelectrical connector to the outlettube. Make sure the locking tab onthe connector is in the locked position(connector shown from below forclarity).
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MaintenanceE163758 E163759 E163760
If your vehicle is equipped withdual rear wheels it isrecommended that the front andrear tires (in pairs) be rotated onlyside to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set. After tire rotation,inflation pressures must beadjusted for the tires newpositions in accordance withvehicle requirements.
Sometimes irregular tire wear canbe corrected by rotating the tires.
USING SNOW CHAINS
WARNING
Snow tires must be the same size,load index, speed rating as thoseoriginally provided by Ford. Use ofany tire or wheel not recommended byFord can affect the safety andperformance of your vehicle, which couldresult in an increased risk of loss of vehiclecontrol, vehicle rollover, personal injury anddeath. Additionally, the use ofnon-recommended tires and wheels couldcause steering, suspension, axle, transfercase or power transfer unit failure.
Note:Do not use snow chains on vehicleswith 20 inch wheels and tires.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you needto use cables, it is recommended that steelwheels (of the same size andspecifications) be used, as cables may chipaluminum wheels.
Note:The suspension insulation andbumpers will help prevent vehicle damage.Do not remove these components from yourvehicle when using snow tires and chains.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle
•Use only SAE Class S chains.
•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines or fuel lines.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring systemis not a substitute for manuallychecking tire pressure. The tirepressure should be checked periodically(at least monthly) using a tire gauge, seeInflating your tires in this chapter. Failureto properly maintain your tire pressurecould increase the risk of tire failure, lossof control, vehicle rollover and personalinjury.
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Wheels and Tires
Note:Make sure the jack fits onto the flatarea on the outboard side of the differential.
Front passenger side (4x4)
Note:View shown from the rear of thevehicle to clearly identify the jack point.Place the jack directly under the axle.
Rear
Note:Jack at the specified locations toavoid damage to the vehicle.
Jacking the Vehicle
1. Turn the jack handle clockwise untilthe wheel is completely off the groundand high enough to install the sparetire.
2. Remove the lug nuts with the lugwrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward for all front wheels and singlerear wheel vehicles. If you are replacingan inboard rear tire on dual rear wheelvehicles, the valve stem must be facingoutward. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
4. Lower the wheel by turning the jackhandle counterclockwise.
5. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 299).
6. Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
7. Stow the jack, jack handle and lugwrench. Make sure the jack is securelyfastened so it does not rattle whendriving.
8. Unblock the wheels.
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Wheels and TiresE162804 E162805 E162811
Jacking the Vehicle
1. Insert the jack handle into the pumplinkage.
2. Use an up-and-down motion with thejack handle to raise the wheelcompletely off the ground.
Note:Hydraulic jacks are equipped with apressure release valve that prevents liftingloads which exceed the jack's ratedcapacity.
3. Remove the lug nuts with the lugwrench.
4.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward on all front an inboard rearwheels. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
5. Lower the wheel by slowly turning therelease valve counterclockwise.Opening the release valve slowly willprovide a more controlled rate ofdescent.
6. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 299).
7. Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
8. Stow the jack, jack handle and lugwrench. Make sure the jack is securelyfastened so it does not rattle whendriving.
9. Unblock the wheels.
8-lug nut torque sequence
10-lug nut torque sequence
Installing Dual Rear Wheel Ornaments
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Wheels and TiresE162819 E161441
13
4
27
6
5
8 1
2
3
4
5
6
7 8
9
10
E169375 AB
E162822
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materialspresent on the mounting surfaces of the wheel or the surface of the wheel hub,brake drum or brake disc that contacts the wheel. Make sure that any fastenersthat attach the rotor to the hub are secured so they do not interfere with the mountingsurfaces of the wheel. Installing wheels without correct metal-to-metal contact at thewheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come offwhile the vehicle is in motion, resulting in loss of control.
lb.ft (Nm)Bolt size
165 lb.ft (224 Nm)M14 x 1.5
*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Fordrecommended replacement fasteners.
On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torqueat 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changinga flat tire, wheel removal).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specifiedtorque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of newvehicle operation and after any wheel disturbance (such as tire rotation, changing a flattire, wheel removal).
It is important to follow the proper wheel mounting and lug nut torque procedures.
On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washerand the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.
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Wheels and TiresE161443
AUDIO INPUT JACK
WARNINGS
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
For safety reasons, do not connector adjust the settings on yourportable music player while yourvehicle is moving.
Store the portable music player in asecure location, such as the centerconsole or the glove box, when yourvehicle is moving. Hard objects maybecome projectiles in a collision or suddenstop, which may increase the risk of seriousinjury. The audio extension cable must belong enough to allow the portable musicplayer to be safely stored while yourvehicle is moving.
The auxiliary input jack allows you toconnect and play music from your portablemusic player through your vehicle speakers.You can use any portable music playerdesigned for use with headphones. Youraudio extension cable must have male1/8th-inch (3.5 millimeter) connectors ateach end.
1. Make sure your vehicle, radio andportable music player are turned offand the transmission is in position P.
2. Plug the extension cable from theportable music player into the AIJ.
3.Turn on the radio. Select either a tunedFM station or a CD.
4. Adjust the volume as desired.
5.Turn on your portable music player andadjust its volume to half its maximumlevel.
6. Press AUX until LINE or LINE INappears in the display. You should hearmusic from your device even if it is low.
7. Adjust the volume on your portablemusic player until it reaches the volumelevel of the FM station or CD. Do thisby switching back and forth betweenthe AUX and FM or CD controls.
USB PORT (IF EQUIPPED)
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Audio SystemE163160 E163161