2015 FORD F150 ESP

Phonebook preferences
Pair additional phones to the system.
Add
1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your phone's display, enter the six-
digit PIN provided by the system in the radio display. The
display indicates when the pairing is successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. Depending on the functionality of your phone, the
system may prompt you with questions (such as if you
want to download your phonebook). Select either yes or
no to confirm your responses.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button. 2. Select the SYNC settings option, and
then press the
OK button.
3. Scroll to select from the following options:
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications, for
example Pandora and Stitcher on a
compatible cell phone.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 47). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 277).
Important information about the fuel pump
shut-off is in this chapter.
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Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using
Voice Commands
1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Connecting to SYNC Services Using
the Phone Menu
1. Press the phone button to enter the phone menu.
2. Scroll to Services.
3. Press OK to confirm and enter the
Services menu. The display indicates
the system is connecting.
4. Press
OK. SYNC initiates the call to the
Services portal.
5. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
6. Say, "Services" to return to the Services
main menu or for help, say, "Help".
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SYNC Mobile App Voice Commands
The following voice commands are always
available:
•
"Mobile apps": SYNC prompts you to
say the name of an app to start it on
SYNC.
• "List mobile apps": SYNC lists all of the
currently available mobile apps.
• "Find new apps": searches your
connected mobile device for
SYNC-compatible mobile apps.
• "": At any time
you can say the name of a mobile app
to start the mobile app on SYNC.
• " help": SYNC
lists the available voice commands for
the specified app if the app is running
on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. •
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling and Disabling App
Permissions Using the SYNC Menu
1. Press the MENU button to access the
SYNC menu.
2. Select
SyncApplications > Mobile
Apps > App Settings.
3. Select the specific app or
All Apps.
4. If push notifications are supported, this
setting is listed. Select to enable or
disable the feature as required.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place
automatically.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
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Note:
Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
App Status
You can view the current status of an app
in the settings menu.
There are three possible statuses:
• Update Needed: The system has
detected a new app requiring
authorization or a general permissions
update is required.
• Up-To-Date
: No update is required.
• Updating
: The system is trying to
receive an update.
If an update is required and you want to
request this update manually, for example
when in a Wi-Fi hotspot, select
Request
Update in the settings menu.
You can disable automatic updates by
selecting
Disable Updates in the settings
menu. Doing so also disables the use of
Mobile Apps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs. SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media
Player to the USB Port
Note:
If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
Using Voice Commands
1. Plug the device into your vehicle's USB
port.
2. Press the voice button and when prompted, say "USB" or "iPod".
3. You can now play music by saying any of the appropriate voice commands.
See the media voice commands.
Using the System Menu
1. Plug the device into your vehicle's USB
port.
2. Press the
AUX button until an
"initializing" message appears in the
display. Depending on how many
media files are on your connected
device, an indexing message may
appear in the display. When indexing
is complete, the screen returns to the
playback menu.
You can browse the files on the USB device
in categories. Choose from the following:
• Play all
• Playlists
• Songs
• Artists
• Albums
• Genres
• Browse USB
• Reset USB
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Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
You may be speaking too
soon or at the wrong time.
SYNC does not understand
what I am saying.
After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
the name of a song or artist.
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
The system may not be
reading the name the same
way you are saying it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
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GENERAL INFORMATION WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Phone
A
Navigation (or Information if your vehicle is not equipped with Navigation)
B
Climate (or Settings, if your vehicle is equipped with manual climate control)
C
Settings (if your vehicle is equipped with automatic climate control)
D
Home
E
Information
F
Entertainment
G
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™ (If Equipped)AB
GCDFE
E161891

Press to select any of the following:
•
AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• Line In
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL:
Control the volume of playing
media.
• Seek
and Tune: Use as you normally
would in media modes.
• Presets:
Press and hold a numbered
button to store a radio or Sirius station;
press to recall the stored station."
• MEDIA:
Touch repeatedly to see all
available media modes. The screen
does not change, but you see the
media change in the lower left status
bar.
• Eject:
Eject a CD from the
entertainment system.
• Climate Control:
Control the
temperature, fan speed or settings of
the climate control system. Using Your Steering Wheel
Controls
Depending on your vehicle and option
package, you can use your steering wheel
controls to interact with the touchscreen
system. See
Steering Wheel (page 77).
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
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™
(If Equipped)