USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby
control.
•Make sure your hands are clean and dry.
•Keep metal and other conductive material away from the surface of
the touchscreen as this may cause electronic interference (for
example, inadvertently turning on a feature other than the one you
meant to turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power:Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•SeekandTune:Use as you normally would in media modes.
•Eject:Eject a CD from the entertainment system.
•SOURCE:Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media change in
the lower left status bar.
•SOUND:Touch the word to access the Sound menu where you can
adjust settings such as: Bass, Treble, Midrange, Balance and Fade,
THX Deep Note Demo, DSP (Digital Signal Processing), Occupancy
Mode and Speed Compensated Volume. (Your vehicle may not have
all of these sound options.)
•Temperature, fan and climate control:Control the temperature,
fan speed or settings of the climate control system.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
•VOL:Control the volume of audio output.
•SEEK:
•While in radio mode, press to seek between memory presets or
press and hold to seek between stations.
•While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
•Voice:Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end a voice session.
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•Phone:Press to answer a call, or to switch between calls. Press and
hold to end a call, or to reject and incoming call.
See theSteering Wheelchapter for more information.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster. You
can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source (such as AM, FM and CD) and scroll through
memory presets.
•In Phone mode, you can accept or reject an incoming call, or make a
call by choosing from select menus within the Phone menu.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
Note:If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction.
(For example, if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its true
direction is to the right of west).
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Browsing Device Content
When listening to audio on a device, you can browse through other
devices without having to change sources. For example, if you are
currently listening to audio on an SD card, you can browse all the artists
that are stored on your USB device.
Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within devices
“Browse”*
“Browse
“Browse
“Browse Sirius channel guide”**
“Browse SD card”
“Browse USB”
“Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**This command is only usable if you have an active subscription to
Sirius satellite radio.
“BROWSE”
“
”
“SD card”**
“Sirius channel guide”*
“USB”**
“Help”
*This command is only usable if you have an active subscription to Sirius
satellite radio.
**For more commands in SD card or USB mode, see the “SD card and
USB Port” section of this chapter.
For a complete list of “Browse” voice commands, seeUSB and SD card
voice commandsandBluetooth audio voice commandsin the
following sections.
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Your voice system allows you to change audio sources with a simple
voice command. For example, if you are listening to music on a USB
device, then want to switch to a satellite radio channel, simply press the
voice button on the steering wheel controls and say the name of the
Sirius station (such as, “the Highway”). The following voice commands
are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or Sirius
satellite radio).Note:This is only available when your MyFord Touch
system language is set to North American English.
“AM <530 - 1710>” “FM <87.9 – 107.9>”
“<530 - 1710>” “<87.9 – 107.9>”
“Sirius <0-223>”
*“
“Play [genre]
“Play [artist]
“Play [album]
“Play
*
*
This command is only usable if you have an active subscription to Sirius
satellite radio.
**The commands that have [ ] around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist]
AM and FM
Touch theAMorFMtab to listen to the radio.
To change between AM and FM presets, just touch theAMor
FMtab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
SeeHD Radio informationlater in this chapter.
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Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:
The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect your vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request, for continuous improvement, the service may collect and record
call details and voice communications. For more information, see SYNC
Services Terms and Conditions at www.SYNCMyRide.com. If you do not
want Ford or its service providers to collect your vehicle travel
information or other information identified in the Terms and Conditions,
do not subscribe or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button on the steering wheel controls.
1. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
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You can also turn the outside air temperature display on and off. It
appears at the top center of the touchscreen, next to the time and date.
The system automatically saves any updates you make to the settings.
Display
You can adjust the touchscreen display through the touchscreen or by
pressing the voice button on your steering wheel controls and when
prompted, say, “Display settings”.
Press the Settings icon >Display,to access and make
adjustments using the touchscreen.
•Brightnessallows you to make the screen display brighter or
dimmer.
•Auto DIM, when set toOn,lets you use the Auto Dim Manual Offset
feature. When set toOff,screen brightness does not change.
•Modeallows you to set the screen to a certain brightness or have the
system automatically change based on the outside light level, or turn
the display off.
•If you selectAUTOorNIGHT,you have the options of turning
the display’s Auto Dim feature on or off and changing the Auto
Dim Manual Offset feature.
•Auto Dim Manual Offsetallows you to adjust screen dimming as
the outside lighting conditions change from day to night. This feature
also allows you to adjust screen brightness using the instrument panel
dimming control.
Edit Wallpaper
•You can have your touchscreen display the default photo or upload
your own.
Uploading Photos for Your Home Screen Wallpaper
Note:You cannot load photos directly from your camera. You must
access the photos either from your USB mass storage device or from an
SD card.
Note:Photographs with extremely large dimensions (such as 2048 x
1536) may not be compatible and appear as a blank (black) image on the
display.
Your system allows you to upload and view up to 32 photos.
To access, press the Settings icon >Display>Edit Wallpaper,and
then follow the system prompts to upload your photographs.
Only the photograph(s), which meets the following conditions, display:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp.
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