ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
268Roadside Emergencies
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USA(fus)
MOTORCRAFT® PART NUMBERS
Component 3.5L engine
Air filter element FA-1883
BatteryBXT-65-650 or BXT-65-750
(if equipped)
Oil filter FL-500-S
Spark plugs SP-534
Seat filter (if equipped) FS-104
Windshield wiper bladeWW-2234 (front)
WW-1612 (rear)
Motorcraft replacement parts are recommended for scheduled
maintenance and are available at your Ford or Lincoln dealer or at
fordparts.com. These parts meet or exceed Ford Motor Company’s
specifications, and are engineered for your vehicle. Use of other parts
may impact vehicle performance, emissions, and durability. Your warranty
may be void for any damage related to use of other parts.
Should a Motorcraft oil filter not be available, use an oil filter that meets
industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the
spark plugs at the appropriate intervals. Refer toscheduled
maintenance informationfor the replacement intervals.
360Capacities and Specifications
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USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
366Extended Service Plan
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B
Battery .......................................300
acid, treating emergencies .....300
jumping a disabled battery ....271
maintenance-free ....................300
replacement, specifications ...360
servicing ..................................300
Blind Spot Information
System .......................................230
Booster seats ...............................30
Brakes ........................................212
anti-lock ...................................212
anti-lock brake system (ABS)
warning light ...........................212
brake warning light ................212
fluid, checking and adding ....299
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................213
shift interlock ..................199–200
trailer ...............................254–255
C
Capacities for refilling fluids ....356
Cargo management system ......244
CD ......................................370, 375
CD player ..........................368, 460
CD voice commands .................461
Cell phone use ............................16
Changing a tire .........................347
Changing the air filter ..............304
Child safety seats
automatic locking mode
(retractor) .................................38
LATCH .......................................23Child safety seats -
booster seats ...............................30
Cleaning the touchscreen ........440
Cleaning your vehicle ...............313
engine compartment ..............315
instrument panel ....................318
interior .....................................317
plastic parts ............................314
washing ....................................313
waxing .....................................315
wheels ......................................320
wiper blades ............................316
Climate control
(see Air conditioning or
Heating) .............................136, 138
Climate voice commands .........500
Clock ..................................370, 486
Console
overhead ..........................101, 176
Controls
power seat ...............................153
Coolant ......................................294
checking and adding ..............294
refill capacities ........................356
specifications ..........................356
Cross Traffic Alert ....................230
Cruise control ...........................228
Customer Assistance ................268
Ford Extended Service
Plan ..........................................365
Getting roadside assistance ...268
Getting the service you
need .........................................274
Ordering additional owner’s
literature .................................280
Utilizing the
Mediation/Arbitration
Program ...................................278
Index557
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)