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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
United States Ford vehicle customers who require Roadside Assistance,
call 1-800-241-3673. If you need to arrange roadside assistance for
yourself, Ford Motor Company will reimburse a reasonable amount for
towing to the nearest Ford dealership within 35 miles (56.3 kilometers).
To obtain reimbursement information, United States Ford vehicle
customers call 1-800-241-3673. Customers will be asked to submit their
original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006 or
visit our website at www.ford.ca.
Sykes Assistance Services Corporation administers the Roadside Assistance
program. You must receive covered services in Canada or the continental
United States. Coverage extends to vehicles that use public, non-seasonal,
annually traveled roadways. Roadside Assistance coverage does not extend
to vehicles involved in cross-country driving, logging, autocross and any
other form of off-road use. Well maintained roads and surfaces help ensure
safe travel for the supplier, and allow their representatives to perform
service as per the standard operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by road to the nearest
authorized dealership, transportation by rail or water may be necessary.
The program covers a tow to the dock or rail terminal and also to the
dealership at the end of the trip. For rail or water transportation,
however, contact your authorized dealer to confirm if you are eligible for
additional coverage before you authorize or pay for the service. Call the
Ford Roadside Assistance at 1-800-665-2006 for additional information.
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Fuse or relay
locationFuse amp rating Protected circuits
18 30A** Trailer brake
19 20A** Power point (console)
20 20A** 4x4 module relay
21 30A** Trailer tow module
22 30A** Passenger power seat
23 — Air conditioner clutch relay
24 — Trailer tow park lamp relay
25 — Not used
26 10A* ALT sensor
27 20A* 4x4 all wheel drive module
28 25A* Trailer tow park lamp relay
29 10A* Integrated wheel end solenoid
30 10A* Air conditioner clutch relay
31 15A* Trailer tow back up lamp
32 40A** Blower motor relay
33 40A** 110–volt AC power point
34 30A** Auxiliary blower motor
35 50A** Powertrain control module relay
36 30A** Power liftgate
37 — Not used
38 — Not used
39 — Trailer tow backup lamps relay
40 — Electronic fan 2 relay
41 10A* Powertrain control module
keep-alive power
42 5A* Run/start relay
43 10A* Brake on/off switch
44 20A* Fuel pump relay
45 10A* Not used (spare)
46 15A* Front/rear washer pump
47 30A** Rear wiper motor
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Fuse or relay
locationFuse amp rating Protected circuits
48 40A** Trailer tow module
49 — Not used
50 30A** Front wiper motor relay
51 40A** Rear window defroster and heated
mirror relay
52 10A* Anti-lock brake system run/start
feed
53 5A* Powertrain control module ISP
54 5A* Power steering
55 — Not used
56 30A* Passenger compartment fuse panel
run/start feed
57 5A* Blower motor run/start
58 — Not used
59 15A* Heated mirrors
60 — Not used
61 — Not used
62 — Not used
63 25A** Electronic fan
64 30A** Moonroof
65 — Not used
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled seats
68 30A** Anti-lock brake system valves
69 60A** Anti-lock brake system pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 30A** Rear seat climate module
74 30A** Driver power seat
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Fuse or relay
locationFuse amp rating Protected circuits
75 25A* Vehicle power 1 – powertrain
control module
76 20A* Vehicle power 2 – powertrain
control module
77 20A* Vehicle power4–ignitioncoils
78 — Not used
79 15A* Vehicle power 3 – powertrain
control module
80 5A* Rain sensor
81 — Not used
82 — Not used
83 — Not used
84 — Not used
85 — Not used
* Mini Fuses ** Cartridge Fuses
Passenger Compartment Fuse Panel
The fuse panel is located under the right-hand side of the instrument
panel.
To remove the trim panel for access
to the fuse box, pull the panel
toward you and swing it out away
from the side and remove it. To
reinstall it, line up the tabs with the
grooves on the panel, then push it
shut.
To remove the fuse box cover, press in the tabs on both sides of the
cover, then pull the cover off.
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CHANGING THE WIPER BLADES
Replace wiper blades at least once per year for optimum performance.
To replace the wiper blades:
1. Fold back the wiper arm and
position the wiper blade at a right
angle to the wiper arm.
2. To remove the wiper blade, press
the retaining clip (A) to disengage
the wiper blade, then pull the blade
down toward the windshield to
remove it from the arm.
3. Install the new wiper blade on the arm and press it into place until a
click is heard.
Poor wiper quality can be improved by cleaning the wiper blades and
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
Changing the Rear Window Wiper Blade
To replace the rear wiper blade:
1. Pull the wiper arm as far away from the glass as possible. Do not use
excessive force because it can break the wiper arm. Hold it there until
the next step.
2. Grasp the wiper blade and rotate
it away from the wiper arm using
moderate force until it disengages
from the wiper arm.
3. Once the wiper blade is loose,
slide it away from the wiper arm.
A
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5. Release the three clamps that secure
the cover to the air filter housing. Push
the air filter cover toward the center of
the vehicle and up slightly to release it.
6. Remove the air filter element
from the air filter housing.
7. Install a new air filter element.
8. Replace the air filter housing
cover and secure the clamps. Be
careful not to crimp the filter
element edges between the air filter
housing and cover and ensure that
the tabs on the edge are properly
aligned into the slots.
9. Slip the air tube onto the air
filter housing and tighten the
air-tube clamp bolt snugly, but do
not overtighten it.
10. Reconnect the mass air flow
sensor electrical connector to the
outlet tube. Make sure the locking
tab on the connector is in the
“locked” position (connector shown
from below for clarity).
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ADJUSTING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, an authorized dealer should
check the alignment of your headlamps.
Vertical Aim Adjustment
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
•(A) 8 feet (2.4 meters)
•(B) Center height of lamp to
ground
•(C) 25 feet (7.6 meters)
•(D) Horizontal reference line
2. Measure the height from the
center of your headlamp (indicated
by a 3.0 millimeter circle on the lens) to the ground and mark an 8 foot
(2.4 meter) horizontal reference line on the vertical wall or screen at this
height (a piece of masking tape works well).
3. Turn on the low beam headlamps to illuminate the wall or screen and
open the hood. Cover one of the headlamps so no light from that lamp
hits the wall.
4. On the wall or screen you will
observe a light pattern with a
distinct horizontal edge towards the
right. If this edge is not at the
horizontal reference line, the beam
will need to be adjusted so the edge
is at the same height as the
horizontal reference line.
C
A
B
D
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