
Note:Noise from the ABS pump motor may be observed during hill
descent control operation. This is a normal characteristic of the ABS and
should be no reason for concern.
Hill descent modes
•At speeds below 20 mph (32 km/h): When the HDC button is pressed
and HDC is active, HILL DESCENT CONTROL ACTIVE will appear in
the message center for several seconds.
•At speeds below 20 mph (32 km/h): When the HDC button is pressed
and conditions are not correct for hill descent activation, the HDC
system will be enabled, the light on the button will be on solid and
HILL DESCENT CONTROL READY will be displayed in the message
center for several seconds.
•At speeds above 20 mph (32 km/h): When the HDC button is pressed,
the HDC system will be enabled, the light on the button will be
illuminated, and FOR HILL CNTRL, 20 MPH OR LESS will be
displayed in the message center for several seconds.
•For HDC to enable, the vehicle must be in a drive gear or (R)
Reverse. If the vehicle is in P (Park) or N (Neutral) and the HDC
button is pressed, FOR HILL CNTRL, SELECT GEAR will be displayed
in the message center for several seconds.
Refer toWarning lamps and indicatorsin theInstrument Cluster
chapter for hill descent control messages.
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for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
AUTO LEVELING SUSPENSION SYSTEM (if equipped)
The automatic leveling suspension system is designed to improve ride,
handling and general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Acceleration
•Towing
This system keeps the rear of your vehicle at a constant level through a
hydraulic pump inside each rear shock. Depending on the payload or
road surface conditions it will take approximately 2 miles (3.2 km) for
the leveling to complete.
If the loaded vehicle is not moved for approximately 12 hours, the
leveling system may bleed down to a lower height. This can be especially
apparent if a trailer is left attached to the parked vehicle for long periods
of time. You must drive your vehicle in order to re-level the suspension.
If a self-equalizing hitch is being used, your vehicle should be drive
approximately 2 miles (3.2 km) with the trailer prior to adjusting
(leveling) the hitch.
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When hooking-up a trailer using a weight-distributing hitch, always use
the following procedure:
1. Park your vehicle, without the trailer, on a level surface.
2. Measure the height of the top of your vehicle’s front wheel opening
on the fender. This is H1.
3. Attach the trailer to your vehicle without the weight-distributing bars
connected.
4. Measure the height of the top of your vehicle’s front wheel opening
on the fender a second time. This is H2.
5. Install and adjust the tension in the weight distributing bars so that
the height of the front fender is approximately halfway between H1
and H2.
6.
Check that the trailer is level or slightly nose down toward your
vehicle. If not, adjust the ball height accordingly and repeat Steps 2–6.
Once the trailer is level or slightly nose down toward the vehicle:
•
Lock the bar tension adjuster in place.
•Check that the trailer tongue securely attaches and locks onto the hitch.
•Install safety chains, lighting, and trailer brake controls as required by law
or the trailer manufacturer.
Weight-distributing Hitch – Vehicles with Automatic Leveling
Suspension
WARNING:Do not adjust a weight-distributing hitch to any
position where the rear bumper of the vehicle is higher than it
was before attaching the trailer. Doing so will defeat the function of the
weight-distributing hitch, which may cause unpredictable handling, and
could result in serious personal injury.
Note:
If you do not move the loaded vehicle for approximately 12 hours, the
leveling system may bleed down to a lower height. This can be especially
apparent if you leave a trailer attached to the parked vehicle for long
periods. You must drive your vehicle in order to re-level the suspension.
When connecting a trailer to a vehicle with automatic leveling suspension
using a weight-distributing hitch, always use the following procedure:
1.
Load the interior of the vehicle to a weight similar to that which you
intend to carry when towing. This includes things such as passenger
weight and cargo.
2. Drive the vehicle for approximately 2 miles (3 kilometers) to re-level
the suspension.
3. Park your vehicle, without the trailer, on a level surface.
4. Measure the height to the top of your vehicle’s front wheel opening on
the fender. This is H1.
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The rating for the tow vehicle’s braking system operation is at the
gross vehicle weight rating, not the gross combined weight rating.
Separate functioning brake systems are required for safe control
of towed vehicles and trailers weighing more than 1500 pounds
(680 kilograms) when loaded.
Integrated Trailer Brake Controller (If Equipped)
WARNING:The Ford TBC has been verified to be compatible
with trailers having electric-actuated drum brakes (one to four
axles) and some electric-over-hydraulic (EOH) brakes. It will not
activate hydraulic surge-style trailer brakes. It is the responsibility of
the customer to ensure that the trailer brakes are adjusted
appropriately, functioning normally and all electric connections are
properly made. Failure to do so may result in loss of vehicle control,
crash or serious injury.
When used properly, the trailer brake controller assists in smooth and
effective trailer braking by powering the trailer’s electric or
electric-over-hydraulic brakes with a proportional output based on the
towing vehicle’s brake pressure.
Ford has tested the trailer brake controller to be compatible with several
major brands of electric-over-hydraulic trailer brakes. Contact an
authorized dealer for information on which brands you can use.
The controller user interface consists of the following:
A.+ and - (Gain adjustment buttons):Pressing these buttons adjusts
the controller’s power output to the trailer brakes in 0.5 increments. You
can increase the gain setting to 10.0 (maximum trailer braking) or
decrease it to 0 (no trailer braking). The gain setting displays in the
message center as follows: TBC GAIN = XX.X.
The controller shows gain setting, output bar graph, and trailer
connectivity status in the information display. They appear in the
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Procedure for Adjusting Gain
Note:Only perform this procedure in a traffic-free environment at
speeds of approximately 20–25 mph (30–40 km/h).
The gain setting sets the trailer brake controller for the specific towing
condition. You should change the setting as towing conditions change.
Changes to towing conditions include trailer load, vehicle load, road
conditions and weather.
The gain should be set to provide the maximum trailer braking assistance
while making sure the trailer wheels do not lock when using the brakes.
Locked trailer wheels may lead to trailer instability.
1. Make sure the trailer brakes are in good working condition,
functioning normally and properly adjusted. See your trailer dealer if
necessary.
2. Hook up the trailer and make the electrical connections according to
the trailer manufacturer’s instructions.
3. When you plug in a trailer with electric or electric-over-hydraulic
brakes,TRAILER CONNECTEDappears in the information display.
4. Use the gain adjustment (+ and -) buttons to increase or decrease
the gain setting to the desired starting point. A gain setting of 6.0 is a
good starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at
a speed of 20–25 mph (30–40 km/h) and squeeze the manual control
lever completely.
6. If the trailer wheels lock up, indicated by squealing tires, reduce the
gain setting. If the trailer wheels turn freely, increase the gain setting.
Repeat Steps 5 and 6 until the gain setting is at a point just below
trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up
may not be attainable even with the maximum gain setting of 10.
Explanation of Information Display Warning Messages
Note:An authorized dealer can diagnose the trailer brake controller to
determine exactly which trailer fault has occurred. However, your Ford
warranty doesnotcover this diagnosis if the fault is with the trailer.
TRAILER BRAKE MODULE FAULT:Displays in response to faults
sensed by the trailer brake controller, accompanied by a single chime. If
this message appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
WIRING FAULT ON TRAILER:Displays when there is a short circuit
on the electric brake output wire. If theWIRING FAULT ON TRAILER
message displays, accompanied by a single chime, with no trailer
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connected, the problem is with your vehicle wiring between the trailer
brake controller and the 7–pin connector at the bumper. If the message
only displays with a trailer connected, the problem is with the trailer
wiring. Consult your trailer dealer for assistance. This can be a short to
ground (such as a chaffed wire), short to voltage (such as a pulled pin
on trailer emergency breakaway battery) or the trailer brakes may be
drawing too much current.
Points to Remember
Note:Do not attempt removal of the trailer brake controller without
consulting theWorkshop Manual.Damage to the unit may result.
•Adjust gain setting before using the trailer brake controller for the
first time.
•Adjust gain setting, using the procedure above, whenever road,
weather and trailer or vehicle loading conditions change from when
the gain was initially set.
•Only use the manual control lever for proper adjustment of the gain
during trailer setup. Misuse, such as application during trailer sway,
could cause instability of trailer or tow vehicle.
•Avoid towing in adverse weather conditions. The trailer brake
controller does not provide anti-lock control of the trailer wheels.
Trailer wheels can lock up on slippery surfaces, resulting in reduced
stability of trailer and tow vehicle.
•The trailer brake controller is equipped with a feature that reduces
output at vehicle speeds below 11 mph (18 km/h) so trailer and
vehicle braking is not jerky or harsh. This feature is only available
when applying the brakes using your vehicle’s brake pedal, not the
controller.
•The controller interacts with the brake control system and powertrain
control system of your vehicle to provide the best performance on
different road conditions.
•Your vehicle’s brake system and the trailer brake system work
independently of each other. Changing the gain setting on the
controller does not affect the operation of your vehicle’s brakes
whether you attach a trailer or not.
•When you turn the engine off, the controller output is disabled and
the display and module shut down. The controller module and display
turn on when you turn the ignition on.
•The trailer brake controller is only a factory-installed or
dealer-installed item. Ford is not responsible for warranty or
performance of the controller due to misuse or customer installation.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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UTILIZING THE MEDIATION or ARBITRATION PROGRAM
(CANADA ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
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