Help
Press the Settings icon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your
vehicle is equipped with navigation. If your
vehicle is not equipped with navigation, nothing
displays.
System InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number
(ESN).
Gracenote Database Information and Library
version.
Software LicensesView the licenses for any software and
applications installed on your system.
Driving RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature. See
911 Assistin theSYNC applications and
servicessection.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an
emergency. SelectEditto access your
phonebook and then select the desired contacts.
The numbers then appear as options on this
screen for the ICE 1 and ICE 2 buttons. The
ICE contacts you select appear at the end of the
911 Assist call process.
Voice Command ListView categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
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To expand these listings, press the+in front of the point of interest
listing.
When programming a point of interest destination, the system allows you
to sort the resulting lists alphabetically, by distance or by cityseekr
listings (if available).
Pressing theSearch Areasbutton allows you to search for points of
interest nearby, near a city or state or near a destination, if a route is
active.
Pressing theSearch By Namebutton allows you to directly enter the
point of interest name into the system by using the keyboard.
cityseekr (If Available)
Note:cityseekr point of interest information is limited to approximately
912 cities (881 in the United States, 20 in Canada and 11 in Mexico).
cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of
interest, the location and information
appear, such as address and phone
number. If cityseekr lists the point of
interest, more information is available, such as a brief description, hotel
check-in and checkout times or restaurant hours.
PressMore Informationfor a longer review, a list of services and
facilities, the average room or meal price as well as the website link.
This screen displays either a facility photo (if available) or point of
interest icons, such as:
Hotel
Coffeehouse
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Setting Your Navigation Preferences
Select settings for the system to take into account when planning your route.
Press the Settings icon >Settings>Navigation.
Map Preferences
Breadcrumbsdisplays your vehicle’s previously traveled route with
white dots. Turn this featureONorOFF.
Turn List Formatallows you to choose to have the system display your
turn listTop to BottomorBottom to Top.
Parking POI Notificationsets the automatic parking points of interest
notification. Turn this featureONorOFF.When parking points of
interest notification is on, the icons display on the map when you get
close to your destination. This may not be very useful in dense areas,
and may clutter the map when other points of interest display.
Route Preferences
Preferred Routeallows you to choose to have the system display the
Shortest, Fastestor mostEcologicalroute first. If you setAlways
Use Preferred RoutetoYe s, the system uses the selected route type
to calculate only one route to the desired destination.
Always Use Preferred Routebypasses route selection in destination
programming. The system only calculates one route based on the
preferred route setting.
Eco Time Penaltyallows you to select a low, medium or high cost for
the calculated Eco Route. The higher the setting, the longer the time
allotment is for the route.
Avoidfeatures allows you to choose to have the system avoid freeways,
toll roads, ferries and car trains when planning your route. Turn these
featuresONorOFF.
Use HOV Lanesallows you to choose to have the system use
high-occupancy vehicle lanes, if available, when planning your route.
Navigation Preferences
Guidance Promptsallows you to choose to have the system useVoice
& TonesorTone Onlyon your programmed route.
Auto - Fill State/Provinceallows you have the system automatically fill
in the state and province based on the information already entered into
the system. Turn this featureONorOFF.
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Traffic Preferences
Avoid Traffic Problemsallows you to choose how you want the system
to handle traffic problems along your route.
•Automatic:Have the system reroute you to avoid traffic incidents
that develop and impact the current route. The system does not
provide a traffic alert notification.
•Manual:Have the system always provide a traffic alert notification
for traffic incidents along the planned route. You have a choice to
accept or ignore the notification before making the route deviation.
Traffic Alert Notificationallows you to choose have the system
display traffic alert notifications.
Other traffic alert features allows you to turn on certain, or all, traffic
icons on the map such as road work, incident, accidents and closed
roads. Scroll down to view all the different types of alerts. Turn these
featuresONorOFF.
Avoid Areas
Avoid Areasallows you to choose areas which you want the system to
avoid when calculating a route for you.
PressAddto program an entry. Once you make a selection, the system
tries to avoid the area(s) if possible for all routes. To delete a selection,
choose the listing on the screen. When the screen changes toAvoid
Areas Edit,you can pressDeleteat the bottom right of the screen.
Map Mode
Press the green bar in the upper right area of the touchscreen to view
map mode. Map mode shows advanced viewing comprised of both 2D
city maps as well as 3D landmarks (when available).
2D city mapsshow detailed outlines of buildings, visible land use and
land elements and detailed railway infrastructure for the most essential
cities around the globe. These maps also contain features, such as town
blocks, building footprints, and railways.
3D landmarksappear as clear, visible objects that are typically
recognizable and have a certain tourist value. The 3D landmarks appear
in 3D map mode only. Coverage varies, and improves with updated map
releases.
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Change the appearance of the map
display by repeatedly pressing the
arrow button in the upper left
corner of the screen. It toggles
between three different map modes:
Heading up, North up, and 3D.
Heading up (2D map)
always shows the direction of forward
travel to be upward on the screen. This view is available for map
scales up to 2.5 miles (4 kilometers). The system remembers this
setting for larger map scales, but shows the map in North up only.
If the scale returns below this level, the system restores Heading up.
North up (2D map)always shows the northern direction to be
upward on the screen.
3D map mode
provides an elevated perspective of the map. This
viewing angle can be adjusted and the map can be rotated 180
degrees by touching the map twice, and then dragging your finger
along the shaded bar with arrows at the bottom of the map.
Vi e wswitches between full map, street list and exit view in route
guidance.
Menudisplays a pop-up box that allows direct access to navigation
settings, View/Edit Route, Sirius Travel Link, Guidance Mute and Cancel
Route.
Press the speaker button on the map to mute route guidance.
When the light on the button illuminates, the feature is on. The
speaker button appears on the map only when route guidance
is active.
Re-center the map by pressing this icon whenever you scroll
the map away from your vehicle’s current location.
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Auto Zoom
Press the green bar to access map mode, then select the+or-zoom
button to bring up the zoom level and Auto buttons on the touchscreen.
When you pressAuto,Auto Zoom turns on andAutodisplays in the
bottom left corner of the screen in the map scale. The map zoom level
then synchronizes with vehicle speed. The slower your vehicle is
traveling, the farther in the map zooms in; the faster your vehicle is
traveling, the farther the map zooms out. To turn the feature off, just
press the+or-button again.
In 3D mode, rotate the map view by swiping your finger across the
shaded bar with the arrows.
The ETA box under the zoom buttons appears when a route is active
and displays the distance and time to your destination. If the button is
pressed, a pop up appears with the destination listed (and waypoint if
applicable) along with mileage and time to destination. You may also
select to have either the estimated time to reach your destination or
your estimated arrival time.
Map Icons
Vehicle markshows the current location of your vehicle. It
stays in the center of the map display, except when in scroll
mode.
Scroll cursorallows you to scroll the map; the fixed icon is in
the center of the screen. The map position closest to the cursor
is in a window on the top center part of the screen.
Address book entry default icon(s)indicates the location on
the map of an address book entry. This is the default symbol
shown after the entry has been stored to the Address Book by
any method other than the map. You can select from any of the
22 icons available. You can use each icon more than once.
Homeindicates the location on the map currently stored as the
home position. You can only save one address from the Address
Book as your Home entry. You cannot change this icon.
POI (Point Of Interest) iconsindicate locations of any point
of interest categories you choose to display on the map. You can
choose to display three point of interest categories on the map at
one time.
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Starting pointindicates the starting point of a planned route.
Waypointsindicates the location of a waypoint on the map. The
number inside the circle is different for each waypoint and
represents the position of the waypoint in the route list.
Destination symbolindicates the ending point of a planned
route.
Next maneuver pointindicates the location of the next turn on
the planned route.
No GPS symbolindicates that insufficient GPS satellite signals
are available for accurate map positioning. This icon may display
under normal operation in an area with poor GPS access.
Quick-touch Buttons
When in map mode, touch anywhere on the map display to access more
features.
Set as Dest
Touch this button to select a scrolled location on the map as your
destination. You may scroll the map by pressing your index finger on the
map display. When you reach the desired location, simply let go and then
touchSet as Dest.
Set as Waypoint
Touch this button to set the current location as a waypoint.
Save to Favorites
Touch this button to save the current location to your favorites.
POI Icons
Touch this button to select icons to display on the map. You can select
up to three icons to display on the map at the same time. Turn theseON
orOFF.
Cancel Route
Touch this button to cancel the active route.
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“NAVIGATION”
“Zoom state”
“Zoom street”
“Zoom to
“Help”
*If you have said, “Destination”, you may say any of the commands in the
Destination chart.
One-shot Destination Street Address
When you say either “Navigation destination street address” or
“Destination street address”, the system asks you to say the full address.
The system displays an example on-screen. You can then speak the
address naturally, such as “One two three four Main Street, Anytown”.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
There is
excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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