2015 FORD C MAX buttons

ON/OFF: Press this button to switch the system off and on. Turn to adjust the
volume.
J
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
K
SOUND:
Press this button to access settings for Treble, Middle, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 297).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
RADIO:
Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions.
O
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The CD slot is directly above the
touchscreen.
Note: The MyFord Touch system controls
most of the audio features. See
MyFord
Touch ™ (page 336).
285
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Audio System

AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The CD slot is directly above the
touchscreen.
Note: The MyFord Touch system controls
most of the audio features. See
Entertainment (page 354). Power:
Press this button to switch the system off and on.
A
SOURCE:
Press this button to access different audio modes, such as AM, FM
and A/V Input.
B
Seek, Reverse and Fast Forward:
In radio mode, select a frequency band
and press these buttons. The system stops at the first station it finds in that
direction. In SIRIUS mode, press these buttons to select the previous or next
channel. If a specific category is selected (such as Jazz, Rock or News), use
these buttons to find the previous or next channel in the selected category. In
CD mode, press these buttons to select the previous or next track.
C
287
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Audio SystemE143844

- TUNE +: In radio mode, press these buttons to manually search through the
radio frequency band. In SIRIUS mode, press these buttons to find the next or
previous available satellite radio station.
D
Volume:
Turn this control to adjust the volume.
E
SOUND: Press this button to access settings for Treble, Midrange, Bass, Balance
or Fade.
F
Eject:
Press this button to eject a CD.
G
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU. Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press OK to confirm a selection. Radio
Use the left and right arrows to go up or down the
frequency band.
Manual tune
Select for a brief sampling of all available channels.
Scan
Select to store the six strongest local stations on the AM
2 and FM 2 frequency bands.
AST
Select to have the system search by certain music
categories (such as Rock, Pop or Country).
PTY/Set Category
Select to view additional broadcast data, if available. This
feature defaults to off. RBDS must be on for you to set a
category.
RBDS/RDS SIRIUS
Select for a brief sampling of all available channels.
Scan
Select to view your satellite radio electronic serial number
(ESN). You will need this number when communicating
with Sirius to activate, modify or track your account.
Show ESN
Select to view available satellite radio channels. Press OK
to open a list of the following options for this channel:
Tune Channel, Skip Channel or Lock Channel. Once you
skip or lock a channel, you can only access it by pressing
Direct and entering the channel number. Locking or
unlocking a channel requires your PIN.
Channel Guide
288
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Audio System

"MENU"
"Signal"
"Text message inbox"
Words in ( ) are optional and do not have
to be spoken for the system to understand
the command.
Making Calls
Press the voice icon and when prompted
say:
1. Say "Call " or "Dial", then the desired number.
2. When the system confirms the number,
say, "Dial" again to initiate the call.
To erase the last spoken digit, say, "Delete"
or press the left arrow button. To erase all
spoken digits, say "Clear" or press and hold
the left arrow button.
To end the call, press and hold the phone
button. Receiving Calls
When receiving a call, you can:
•
Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the phone button.
• Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls. Use
the arrow buttons to scroll through the
menu options.
1. Press MENU during an active call.
2. After selecting Active Call Menu, press
OK
.
3. Scroll to cycle through the following options: You can:
When you select:
Mute the call.
Mute Call?
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation.
Privacy
Press
OK when Privacy on/off appears. (The display
indicates In Privacy and the system transfers your call.)
Put an active call on hold.
Call Hold
Press OK when Hold on/off appears. To answer another
call at this time, press the phone button.
Enter "tones", such as numbers for passwords.
Enter Tones
Scroll until the desired number appears in the display, then
press OK; a tone sounds as confirmation. Repeat as
necessary.
Join two separate calls. (SYNC supports a maximum of
three callers on a multiparty call or conference call.)
Join Calls
1. Press the phone button.
304
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing SYNC™

You can:
When you select:
If your phone supports in-band ringing, your phone's ring
tone plays when you choose Phone Ringer.
Have the option of hearing an audible tone to notify you
when a text message arrives.
Message Notification
1. Press OK to select and scroll between Message Notific-
ation On and Message Notification Off.
2. Press OK to select.
Modify the contents of your phonebook (such as add,
delete or download). Press
OK to choose between:
Modify Phonebook
Add Contacts: Press
OK to add more contacts from your
phone book. Push the desired contact(s) on your phone.
See your phone's manual on how to push contacts.
Delete Phonebook: Press
OK to delete the current phone
book and call history. When Delete Phonebook appears,
press
OK to confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select, then and press
OK
again when Confirm Download? appears.
Automatically download your phone book each time your
phone connects to SYNC. *
Auto Download
Press
OK to select. When Auto Download On? appears,
press OK to have your phonebook automatically down-
loaded each time. **
Select Off if you do not want to download your phonebook
every time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed when
your specific phone is connected to SYNC.
Exit the current menu.
Return
* Downloading times are phone-dependent and quantity-dependent.
** When Auto Download is on, it automatically deletes any changes, additions or deletions
saved since your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options. Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
phone as primary as well as turn your
Bluetooth feature on and off.
309
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing SYNC™

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
335
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing SYNC™

•
Calendar
• Apps
ENTERTAINMENT
Press to select any of the following:
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
Using the Audio Controls
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL:
Control the volume of playing
media.
• Climate:
Control the temperature, fan
speed and climate control settings."
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject
: Eject a CD from the
entertainment system.
• SOURCE:
Press repeatedly to see all
available media modes
• SOUND:
Press to access the Sound
menu where you can adjust settings
such as: Bass, Treble, Midrange,
Balance and Fade, DSP (Digital Signal
Processing), Occupancy Mode and
Speed Compensated Volume. (Your
vehicle may not have all of these sound
options.) Using the Touchscreen
•
Make sure your hands are clean and
dry.
• Press firmly on the center of a control
graphic or menu item.
• Keep metal objects or other conductive
material away from the surface of the
touchscreen.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
338
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyFord Touch
™
(If Equipped)

Accessing and Adjusting Modes Through Your Right Vehicle Information
Display
The display is located on the right side of
your instrument cluster (A). You can use
your steering wheel controls to view and
make minor adjustments to active modes
without taking your hands off the wheel.
For example:
•
In Entertainment mode, you can view
what is now playing, change the audio
source, select memory presets and
make some adjustments.
• In Phone mode, you can accept or
reject an incoming call.
• If your vehicle is equipped with
Navigation, you can view the current
route or activate a route.
• In Efficiency Leaves mode, you can
learn how your vehicle informs you of
your driving efficiency. Press OK to exit
the menu. Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes:
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
341
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyFord Touch
™
(If Equipped)E145459 E130248