2015 FORD C MAX wiper blades

Maintenance
General Information....................................213
Opening and Closing the Hood...............213
Under Hood Overview -
Hybrid Electric
Vehicle (HEV)............................................214
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV).........................216
Engine Oil Dipstick........................................217
Engine Oil Check............................................217
Engine Coolant Check
................................218
Automatic Transmission Fluid Check............................................................222
Brake Fluid Check........................................222
Power Steering Fluid Check.....................222
Washer Fluid Check.....................................222
Fuel Filter
.........................................................222
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Wiper Blades
.....................224
Adjusting the Headlamps.........................226
Removing a Headlamp
..............................227
Changing a Bulb...........................................227
Bulb Specification Chart............................231
Changing the Engine Air Filter.................233
Vehicle Care
General Information
...................................236
Cleaning Products
.......................................236
Cleaning the Exterior..................................236
Waxing..............................................................237
Cleaning the Engine
....................................237
Cleaning the Windows and Wiper Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Repairing Minor Paint Damage..............240
Cleaning the Alloy Wheels.......................240
Vehicle Storage
............................................240 Wheels and Tires
Temporary Mobility Kit..............................243
Tire Care
..........................................................255
Using Snow Chains.....................................269
Tire Pressure Monitoring System...........270
Technical Specifications
...........................273
Capacities and Specific- ations
Engine Specifications.................................275
Motorcraft Parts...........................................276
Vehicle Identification Number.................277
Vehicle Certification Label........................277
Transmission Code Designation............278
Capacities and Specifications................279
Audio System
General Information...................................282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
............................................................283
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................285
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................287
Digital Radio
..................................................290
Satellite Radio..............................................292
Audio Input Jack...........................................295
USB Port
.........................................................295
Media Hub
......................................................296
SYNC™
General Information
...................................297
Using Voice Recognition...........................299
Using SYNC™ With Your Phone.............301
SYNC™ Applications and Services.......312
Using SYNC™ With Your Media Player............................................................319
SYNC™ Troubleshooting..........................327
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
switching on the windshield wipers.
Note: Make sure the windshield wipers are
switched off before entering a car wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe Short wipe interval
A
Intermittent wipe
B
Long wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed dependent wipers (if
equipped)
When your vehicle speed increases, the
interval between wipes will decrease.
AUTOWIPERS (If Equipped)
Note: Fully defrost the windshield before
switching on the windshield wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: If you switch on the autolamps with
the autowipers, the low beam headlamps
will turn on automatically when the rain
sensor turns on the windshield wipers
continuously.
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AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 420).
The automatic transmission does not have
a transmission fluid dipstick. Your
transmission does not consume fluid.
An authorized dealer should check the
fluid:
• If the transmission is not working
properly.
• If you notice signs of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 275).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
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presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 282). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 79).
Reset the radio station presets. See
Audio System
(page 282).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Note:
Use the service position in winter to
provide easier access to the front wiper
blades for freeing them from snow and ice.
The front wipers will not return to their
normal position as soon as you switch on
the ignition. The front wipers will stay in the
service position when you switch the ignition
on or start the engine. Switch on the front
wipers to any mode, then switch off the
front wipers to bring the front wipers back
to the park position.
Note: The windshield wiper blades are
different in length. If you install wiper blades
of the wrong length, the wipers may not
work correctly. If equipped with autowipers,
the rain sensor may not work correctly.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Note: Replace wiper blades at least once
per year for optimum performance.
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Note:
Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield
Setting the Front Wipers in the
Service Position
1. Make sure that the outside of the windshield is free from snow and ice.
2. Switch on the ignition. 3.
Switch off the ignition and within three
seconds, pull the wiper lever to toward
you. Hold the lever in until wipers have
moved to the service position. 4.
Release the lever when the wipers have
moved to the service position.
Changing the Front Wiper Blades
1. Pull the wiper blade and arm away from the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
1. Lift the wiper arm. 2.
Slightly rotate the wiper blade from the
wiper arm
3. Disengage the wiper blade from the wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
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•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Vehicle Care

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Scheduled Maintenance