Note:
The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Electric Vehicle (page 132).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
3-button remote 5-button remote
1. Hold the key next to the steering
column as shown. 2. With the key in this position, you can
use the start button to switch the
ignition on and start your vehicle.
Fast Restart
The fast restart feature allows you to
restart the vehicle within 20 seconds of
switching it off, even if a valid key is not
present.
Within 20 seconds of switching the vehicle
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the vehicle without
the key present inside your vehicle.
Once the vehicle has started, it remains
running until you press the button, even if
the system does not detect a valid key. If
you open and close a door while the vehicle
is running, the system searches for a valid
key. You cannot restart the vehicle if the
system does not detect a valid key within
20 seconds.
Switching Off the Vehicle When It
Is Stationary
Vehicles with an Ignition Key
1. Move the transmission selector lever to position
P.
2. Turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
129
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Starting and Stopping the EngineE145988 E142874
Switching Off the Vehicle When It
Is Moving
WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. When the ignition is
switched off, some electrical circuits,
including air bags, warning lamps and
indicators may also be off. If the ignition
was turned off accidentally, you can shift
into neutral (N) and re-start the engine. Vehicles with an Ignition Key
1. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P and turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake. Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
effects. Important Ventilating Information
If you stop your vehicle and leave it idling
for long periods, we recommend that you
do one of the following:
•
Open the windows at least
1 in
(2.5 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER
(If
Equipped) WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock. Do not fully close the hood, or allow
it to drop under its own weight when
using the engine block heater. This
could damage the power cable and may
cause an electrical short resulting in fire,
injury and property damage. Note:
The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
130
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Starting and Stopping the Engine
Note:
EV Now can resume if less than 1 gal
(3.8 L) of fuel is left in the tank.
Note: In most cases, when the fuel level is
below one-quarter tank, refueling the
vehicle will end fuel freshness mode and
then EV Now will become available.
Refueling after consuming a full tank in fuel
freshness mode will end the mode.
Note: The recommendation is that you use
a fuel stabilizer if you consume less than a
full tank of fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from
off to on several times after refueling
to allow the fuel system to pump the
fuel from the tank to the engine. On
restarting, cranking time will take a few
seconds longer than normal. With
keyless ignition, just start the engine.
Crank time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the engine. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on. For more information on the
service engine soon indicator, See
Symbols Glossary
(page 7). Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket
funnels into the capless fuel system.
This could damage the fuel system and its
seal, and may cause fuel to run onto the
ground instead of filling the tank, which
could result in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Note:
Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included funnel has
been specially designed to work safely with
your vehicle.
When filling the vehicle ’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle. In C-MAX vehicles, the funnel is located in
the rear of the vehicle inside the load
compartment.
140
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Fuel and RefuelingE162448
Protected components
Fuse amp rating
Fuse or relay number
Hands-free liftgate entry module.
5A
F1
Keyless vehicle module.
10A
F2
Keyless vehicle door handles.
5A
F3
Door control unit front left.
25A
F4
Door control unit front right.
25A
F5
Door control unit rear left.
25A
F6
Door control unit rear right.
25A
F7
Not used.
—
F8
Driver seat motor.
25A
F9
Heated rear window.
25A
F10
Ignition relay.
5A
F11
Battery electronics control module.
15A
F12
Not used.
—
F13
Charger (C-MAX Energi).
10A
F14
Not used.
—
F15
Not used.
—
F16
Battery electronics control module.
10A
F17
Battery electronics control module — fan.
15A
F18
210
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing FusesE129927
For a complete listing of the
accessories that are available for your
vehicle, please contact your authorized
dealer or visit our online store at:
Web Address
www.Accessories.Ford.com
You can also visit: Web Address
www.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Genuine Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Motor
Company will warrant your accessory
through the warranty that provides the
greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Custom graphics*.
Interior style
• Floor mats.
• Accent lighting.
• Cargo area protector. Lifestyle
•
Ash cup or smoker's packages.
• Soft cargo organizers.
• Cargo net*.
• Roof racks and carriers*.
Peace of mind
• Keyless entry keypad.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Bumper-mounted parking assist
system*.
• Rear bumper protector.
• Car covers.
• Charge cord storage bag*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
416
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Accessories
A
A/C
See: Climate Control......................................... 107
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 161
Accessories.....................................................416 Exterior style......................................................... 416
Interior style.......................................................... 416
Lifestyle.................................................................. 416
Peace of mind...................................................... 416
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................168 Automatic Steering into Parking
Space................................................................. 169
Deactivating the Park Assist Feature..........170
Troubleshooting the System........................... 171
Using Active Park Assist.................................. 168
Adjusting the Headlamps.........................226 Horizontal Aim Adjustment............................ 227
Vertical Aim Adjustment................................. 226
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 107
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting.............................................77
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................435
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime.................................................................. 90
Engine On Warning Chime............................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Seek, Next or Previous....................................... 68Audio Input Jack
...........................................295
Audio System................................................282
General Information......................................... 282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................283
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................285
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................287
Menu Structure.................................................. 288
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control.......................107 Temperature Control........................................ 108
Automatic Transmission............................157 Automatic Transmission.................................. 157
Brake-Shift Interlock......................................... 158
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 159
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70
Auxiliary Power Points
................................124
110-volt AC power point................................... 124
12-volt DC power point..................................... 124
Locations............................................................... 124
B
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check........................................222
Brakes...............................................................160 General Information.......................................... 160
Breaking-In.....................................................188
Bulb Specification Chart............................231
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications................279 Specifications...................................................... 279
Car Wash See: Cleaning the Exterior.............................. 236
457
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
461
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Special Notices................................................12
New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................426
Exceptions............................................................ 427
Speed Control See: Cruise Control............................................. 175
Stability Control............................................164
Principle of Operation....................................... 164
Starter Switch See: Ignition Switch............................................ 127
Starting a Gasoline Engine.......................128 Guarding Against Exhaust Fumes...............130
Important Ventilating Information..............130
Switching Off the Vehicle When It Is
Moving............................................................... 130
Switching Off the Vehicle When It Is Stationary......................................................... 129
Vehicles with an Ignition Key.......................... 128
Vehicles with Keyless Start............................. 128
Starting and Stopping the Engine..........127 General Information........................................... 127
Steering
.............................................................177
Electric Power Steering..................................... 177
Steering Wheel
................................................67
Storage Compartments.............................126
Sun Shades......................................................82
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ Applications and Services.......312 911 Assist................................................................ 312
SYNC AppLink..................................................... 318
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only)..................................................... 316
Vehicle Health Report....................................... 314SYNC™............................................................297
General Information.......................................... 297
SYNC™ Troubleshooting..........................327
T
Tailgate See: Manual Liftgate.......................................... 60
See: Power Liftgate.............................................. 61
Technical Specifications See: Capacities and Specifications.............275
Temporary Mobility Kit..............................243 (Type 2)................................................................. 248
First Stage: Inflating the Tire with Sealing Compound and Air....................................... 250
First Stage: Reinflating the Tire with Sealing Compound and Air....................................... 245
General Information......................................... 244
Second Stage: Checking Tire Pressure........................................................... 246
Tips for Use of the Kit...................................... 244
What to Do after the Tire has Been Sealed................................................................ 247
What to Do After the Tire has Been Sealed............................................................... 253
What to Do When a Tire Is Punctured........................................................ 245
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................200
Tire Care
..........................................................255
Glossary of Tire Terminology........................ 256
Information About Uniform Tire Quality Grading............................................................. 255
Information Contained on the Tire Sidewall............................................................ 257
Temperature A B C............................................ 256
Traction AA A B C............................................... 255
Treadwear............................................................. 255
Tire Inflation When Punctured See: Temporary Mobility Kit........................... 243
Tire Pressure Monitoring System...........270 Changing Tires With a Tire Pressure
Monitoring System......................................... 271
Understanding Your Tire Pressure Monitoring System ........................................ 271
Tire Repair Kit See: Temporary Mobility Kit........................... 243
464
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index