2015 FORD C MAX fuel cap

Maintenance
General Information....................................213
Opening and Closing the Hood...............213
Under Hood Overview -
Hybrid Electric
Vehicle (HEV)............................................214
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV).........................216
Engine Oil Dipstick........................................217
Engine Oil Check............................................217
Engine Coolant Check
................................218
Automatic Transmission Fluid Check............................................................222
Brake Fluid Check........................................222
Power Steering Fluid Check.....................222
Washer Fluid Check.....................................222
Fuel Filter
.........................................................222
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Wiper Blades
.....................224
Adjusting the Headlamps.........................226
Removing a Headlamp
..............................227
Changing a Bulb...........................................227
Bulb Specification Chart............................231
Changing the Engine Air Filter.................233
Vehicle Care
General Information
...................................236
Cleaning Products
.......................................236
Cleaning the Exterior..................................236
Waxing..............................................................237
Cleaning the Engine
....................................237
Cleaning the Windows and Wiper Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Repairing Minor Paint Damage..............240
Cleaning the Alloy Wheels.......................240
Vehicle Storage
............................................240 Wheels and Tires
Temporary Mobility Kit..............................243
Tire Care
..........................................................255
Using Snow Chains.....................................269
Tire Pressure Monitoring System...........270
Technical Specifications
...........................273
Capacities and Specific- ations
Engine Specifications.................................275
Motorcraft Parts...........................................276
Vehicle Identification Number.................277
Vehicle Certification Label........................277
Transmission Code Designation............278
Capacities and Specifications................279
Audio System
General Information...................................282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
............................................................283
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................285
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................287
Digital Radio
..................................................290
Satellite Radio..............................................292
Audio Input Jack...........................................295
USB Port
.........................................................295
Media Hub
......................................................296
SYNC™
General Information
...................................297
Using Voice Recognition...........................299
Using SYNC™ With Your Phone.............301
SYNC™ Applications and Services.......312
Using SYNC™ With Your Media Player............................................................319
SYNC™ Troubleshooting..........................327
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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•
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 297).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 297).
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Introduction

Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high voltage battery. The up
arrow above the battery indicates battery
charging such as from regenerative braking.
The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Active
A circular arrow symbol appears in the
center of the battery gauge when energy
is being recaptured through the
regenerative braking system.
This feature can be switched on or off in
the information displays settings menu.
See General Information (page 91).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
•
It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
Variations: Distance-to-empty
Fuel gauge position
Driving type (fuel economy
conditions)
35 miles to 80 miles (56 kmto 129 km)
1/16th
Highway driving
35 miles (56km)
1/16th
Severe duty driving (trailer
towing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See
General Information (page 91). Information
See
General Information (page 91).
Settings
See
General Information (page 91).
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Instrument Cluster

Brake Coach Display:
The Brake Coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount
of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
This feature can be switched on or off in
the information displays settings menu.
See General Information (page 91).
Trip Summary:
Trip Summary displays upon shutting off
your vehicle. The information is cumulative
over the last trip. A new trip begins each
time your start your vehicle (when the
Ready to Drive message comes on).
Corresponding trip efficiency leaves appear
on the right information display.
• Distance - Displays the total distance
traveled, distance traveled on battery
power only (EV distance) and Regen
distance. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Energy Use - Displays the average fuel
economy. In addition for Energi,
displays the total electrical energy used
while in Plug-in Power Mode in kilowatt
hours (kWh).
• Brake Score - The percent displayed is
an indication of the regenerative
braking efficiency for the trip.
Right Information Display
Entertainment
See
General Information (page 336).
Phone
See
General Information (page 336). Navigation or Compass
See
General Information (page 336).
Fuel Economy
See
General Information (page 91).
Vehicle Range
Vehicle range indicates the estimated
distance your vehicle will travel with the
energy currently onboard.
• For Energi vehicles the range is the
total of the range available in Hybrid
Mode fueled by gasoline, plus the
electric range available in Plug-in
Power Mode.
• For Hybrid vehicles the range shown is
the estimated distance to empty based
on the fuel remaining in the tank.
Changes in driving pattern and climate
control use will cause the value to vary.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon
shutting off your vehicle. The number of
leaves represent the average for the last
trip. A new trip begins each time you start
your vehicle (when the Ready to Drive
message comes on). Corresponding Trip
Summary data displays on the left
information display.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Instrument Cluster

HYBRID ELECTRIC VEHICLE
Plug-in Power Mode and Hybrid
Mode (C-MAX Energi Only)
You must plug in your C-MAX Energi
vehicle regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
You can view your estimated electric range
on the Energy Use screen on the left-hand
information display. You can also configure
MyView to include detailed vehicle range
information. See Gauges (page 84). The
system maximizes the use of electric-only
operation in plug-in power mode. System
conditions may require engine operation;
however, the system uses plug-in power
whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Your battery gauge
will transition to a simple battery graphic
upon entering hybrid mode. Hybrid mode
uses both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy as with C-MAX Hybrid.
EV Modes (C-MAX Energi Only)
Your vehicle contains selectable
EV modes through the EV button
located on the center of the
instrument panel, below the climate
controls.
These modes are available when the
vehicle can run under high voltage battery
power. With the vehicle in driving mode,
you can change EV modes with each press
of the EV button. The current mode will be
displayed in the left-hand instrument
cluster screen. Auto EV This mode provides an
automatic use of high voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed. This
mode will be the only one available if the
plug-in power has been depleted.
EV Now This mode provides an electric
only driving experience. The
left-hand information display
will change to an Energy Use screen that
supplies EV specific tools and functions.
The vehicle may accelerate more slowly
and the top speed may be lower than in
Auto mode. Your engine may be enabled
at any time by using one of the following
methods:
1. Press the OK button on the left 5– way
steering wheel control while viewing
the Energy Use screen. The vehicle will
enable the engine as needed, and will
automatically return to EV Now after
eight seconds or when the engine is no
longer needed.
2. Press the accelerator pedal fully. A pop
up message stating Press OK to
Enable Engine will appear. Press OK
on the left-hand steering wheel button
to activate as needed. The message
will disappear if you release the
accelerator pedal.
3. Press the EV button. This will change the mode to EV Later and permit
engine operation.
The vehicle may automatically enter
Engine Enabled mode if system conditions
require it. A message Engine Enabled for
System Performance
will display if this
occurs. This is normal function, and your
vehicle will return to EV Now when
possible.
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The vehicle may enter Enable Engine mode
if the climate control is in a defrost mode
and the outside temperature is cold. A
message Engine Enabled Due to Defrost
will display if this occurs. If defrost is not
needed, select a different climate control
mode to permit EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If the vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later
This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power the
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired.
Hybrid Vehicle Operation
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics will provide an
optimal driving experience from your new
vehicle. Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions. Starting: When you start your
vehicle, a green ready indicator
light will appear in the lower right
portion of the instrument cluster and a
ready to drive message will appear in the
middle of the left cluster screen, letting
you know that the vehicle is ready for
driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready –to–drive without requiring the
gas engine to be running. This indicator will
remain on while the vehicle is on, whether
the engine is running or not to indicate the
vehicle is capable of movement (using its
electric motor, engine, or both). Typically,
the engine will not start unless the vehicle
is cold, a climate control change is
requested, or the accelerator is pressed.
Driving:
The gas engine automatically
starts and stops to provide power when
needed and to save fuel when not needed.
While coasting at low speeds, coming to
a stop, or standing, the gas engine normally
shuts down and the vehicle operates in
electric-only mode. Conditions that may
cause the engine to start up or remain
running include:
• Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137
km/h) However, the maximum speed
for electric-only operation may be
lower while driving in hot temperatures
or on hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
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During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and it
captures brake energy and stores it in your
high voltage battery.
Driving to Optimize Fuel Economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits. •
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode (C-MAX Energi Only)
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See
Information Displays (page 91).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
You can clear these destinations with a
Driving History reset through the Settings
menu.
Note: You can switch the EV+ feature on
or off through the Driver Assist section of
the Settings menu.
Low Engine Use (If Equipped)
The low engine use mode is equipped on
Energi models only. The low engine use
mode will activate automatically when you
drive your vehicle with limited engine use.
The mode will maintain proper engine
lubrication at sufficient temperature. If your
vehicle is in low engine use mode when you
start the vehicle, a message will appear in
the information display. When your vehicle
is in low engine use mode, your vehicle will
automatically run the engine as necessary.
If you select the EV Now mode while the
vehicle is in the low engine use mode, EV
Now mode will be suspended for as long
as you are in low engine use mode The low
engine use mode will resume the next time
you start your vehicle and will
automatically stop when no longer needed.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Unique Driving Characteristics