1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK. 3. Scroll to Bluetooth Devices. Press
OK.
4. Scroll to select from the following options: You Can
If You Select
See
Using SYNC™ With Your Phone (page 292).
Add Bluetooth Device *
Connect a previously paired Bluetooth-enabled phone. **
Connect Bluetooth Device
1. Press
OK to select and view a list of previously paired
phones.
2. Scroll until you find the desired device, and then press
OK
to connect the phone.
Set a previously paired phone as your primary phone.
Set as Primary Phone?
Press
OK to select and scroll to select the desired phone.
Press OK to confirm.
SYNC attempts to connect with the primary phone at every
ignition cycle. When you select a phone as a primary phone,
it appears first in the list and the system marks it with an
asterisk.
Turn the Bluetooth feature on and off.
Set Bluetooth
Press
OK and scroll to toggle between On and Off. Make
a selection, and then press OK.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired phone.
Delete Device
Press
OK and scroll to select the device. Press OK to
confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete All Devices
Press
OK to select.
Exit the current menu.
Return
* This is a speed-dependent feature.
** You can only connect one device at a time. When another phone is connected, the
previous one is disconnected.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Ensure you have a compat-
ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not
find any applications.
paired and connected to
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
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This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:
Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route
• Cancel Route
CLIMATE Press to select any of the following:
•
Driver Settings
• Recirculated Air
• Auto
• Dual
• Passenger Settings
• A/C
• Defrost SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help EV Information
Press to access features
specific to your hybrid or plug-in
hybrid electric vehicle.
HOME
Press to access your home
screen. Depending on your
vehicle ’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
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Voice control
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you to
confirm settings
Media Player Press the Settings icon >
Settings > Media Player, then
select from the following: Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.
Index Bluetooth Audio
Devices
This allows you to view the version level of the Gracenote
Database.
Gracenote Database Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off.
Gracenote Manangement
With this feature on, the Gracenote Database supplies
cover art for your music files. This overrides any art from
your device. This feature defaults to Media Player.
Cover Art Priority
Navigation Press the Settings icon >
Settings
> Navigation, then
select from the following:
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Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, such as genre,
artist or album.
If you want to view song information such
as Title, Artist, File, Folder, Album and
Genre, touch the on-screen album art.
You can also touch What’
s Playing to
hear how the system pronounces the
current band and song. This can be helpful
when using voice commands to make sure
the system correctly plays your request.
Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in
position
P with the ignition in accessory
mode. See Starting and Stopping the
Engine (page 123).
SD Card and USB Voice Commands If you are listening to a USB
device or an SD card, press the
voice button on the steering
wheel controls. When prompted, say any
of the following commands.
If you are not listening to a USB device or
an SD card, press the voice button and,
after the tone, say "USB" or "SD card",
then any of the following commands. "USB" or "SD CARD"
"Browse" *
"Next"
"Pause" "Play"
"Play album
"Play artist
"Play audiobook
"Play composer
"Play movie
"Play music video
"Play playlist
"Play podcast
"Play podcast episode
"Play song
"Play TV show
"Play TV show episode
"Play video
"Play video podcast
"Play video podcast episode
"Play video playlist
"Previous"
"Repeat all"
"Repeat off" "Repeat on" "Shuffle"
"Shuffle album"
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Pairing Your Phone for the First
Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:
Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone. 5.
The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Press the
Phone corner of the
touchscreen > Settings > BT Devices
>
Add Device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Making Calls Press the voice button on your
steering wheel controls. When
prompted, say, "Call
or say "Dial", then the desired number. To end the call or exit phone
mode, press this phone button.
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A
A/C
See: Climate Control......................................... 104
About This Manual...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories....................................................407 Exterior style........................................................ 407
Interior style......................................................... 407
Lifestyle................................................................. 407
Peace of mind..................................................... 407
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps
.........................222
Horizontal Aim Adjustment........................... 223
Vertical Aim Adjustment................................. 222
Adjusting the Steering Wheel...................64
Airbag Disposal
...............................................42
Air Conditioning See: Climate Control......................................... 104
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................74
Anti-Theft Alarm
............................................63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................409
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime................................................................... 87
Engine On Warning Chime................................ 87
Headlamps On Warning Chime...................... 87
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................. 87
Audio Control..................................................64 Seek, Next or Previous....................................... 65Audio Input Jack..........................................286
Audio System
................................................273
General Information.......................................... 273
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................276
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................278
Menu Structure................................................... 279
Audio Unit - Vehicles With: SYNC/AM/ FM/CD...........................................................274
Autolamps........................................................70 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control......................104 Temperature Control........................................ 105
Automatic Transmission
............................152
Automatic Transmission.................................. 152
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
Automatic Transmission Fluid Check.............................................................218
Autowipers........................................................67
Auxiliary Power Points................................120 110-volt AC power point................................... 120
12-volt DC power point..................................... 120
Locations............................................................... 120
B
Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats...................................................21 Types of Booster Seats...................................... 22
Brake Fluid Check.........................................218
Brakes...............................................................155 General Information.......................................... 155
Breaking-In......................................................183
Bulb Specification Chart...........................228
C
Cabin Air Filter................................................107
California Proposition 65..............................11
Capacities and Specifications
................270
Specifications..................................................... 270
Car Wash See: Cleaning the Exterior............................... 233
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Fuel Quality.....................................................135
Choosing the Right Fuel................................... 135
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 135
Octane Recommendations............................ 135
Fuel Shutoff....................................................187
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........205
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............116
Gauges................................................................81 Left Information Display..................................... 81
Right Information Display................................. 83
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
General Maintenance Information
.......426
Multi-point Inspection..................................... 429
Owner Checks and Services.......................... 428
Protecting Your Investment........................... 426
Why Maintain Your Vehicle?......................... 426
Why Maintain Your Vehicle at Your Dealership?..................................................... 426
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
................................................77
Opening the Windows........................................ 77
H
Handbrake See: Parking Brake............................................. 156
Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................72
Head Restraints
............................................109
Adjusting the Head Restraint.......................... 110
Heated Seats...................................................114 Heated Windows and Mirrors..................107
Heated Exterior Mirrors..................................... 107
Heated Rear Window........................................ 107
Heating See: Climate Control......................................... 104
HEV See: Hybrid Electric Vehicle............................ 128
High Voltage Battery Cut-Off Switch
............................................................150
High Voltage Battery...................................145 General Information.......................................... 145
Hill Start Assist..............................................156 Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................. 107
Hints on Driving With Anti-Lock Brakes............................................................156
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle
................................128
Hybrid Vehicle Operation (C-MAX Hybrid
and C-MAX Energi)....................................... 129
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 128
I
Ignition Switch
...............................................123
In California (U.S. Only).............................195
Information Display Control
......................66
Multimedia Controls........................................... 66
Information Displays
....................................88
General Information........................................... 88
446
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index