Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review SYNC™
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SIRIUS Travel Link sports
scores, movie times or ski conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples. Restricted features
Pairing a Bluetooth phone
Cellular Phone
Adding phonebook contacts or uploading phonebook
contacts (from a USB)
List entries are limited for phone contacts and recent
phone call entries
Editing the keypad code
System Functionality
Enabling Valet Mode
330
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™ (If Equipped)
Power
Motor-to-wheel flow shows the direction of power flow between the wheels
and the electric motor.
A
Electric Motor
represents the hybrid electric motor. The higher the motor
power is, the larger the circle around this node. Any time the vehicle is ready to
be driven, the motor node illuminates.
B
Battery-to-motor flow 1
shows the direction of power flow between the
high-voltage battery and the electric motor. Flow toward the motor indicates
the battery is providing power to accelerate the vehicle (discharging the battery).
Flow toward the battery indicates the electric motor is providing power to the
battery (charging the battery).
C
Plug (Energi only)
appears when you plug your vehicle into the wall. When
charging the high voltage battery from the wall, you can see flow from the plug
to the battery on the screen.
D
Other 2
includes all power usage from the low voltage accessories such as the
climate control fan, headlights and heated seats. The higher the power usage
is from these accessories, the larger the circle around the node. This node
illuminates anytime the vehicle is on since there is always some low level power
in use.
E
Climate 2,3
includes the power usage from the high-voltage climate control
components such as the electric A/C compressor and the electric heater (Energi
only). The higher the power usage is from these components, the larger the
circle around this node.
F
376
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™
(If Equipped)A
H
DGEF
BC
IKMLJ
E169381
N
A
A/C
See: Climate Control......................................... 104
About This Manual...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories....................................................407 Exterior style........................................................ 407
Interior style......................................................... 407
Lifestyle................................................................. 407
Peace of mind..................................................... 407
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps
.........................222
Horizontal Aim Adjustment........................... 223
Vertical Aim Adjustment................................. 222
Adjusting the Steering Wheel...................64
Airbag Disposal
...............................................42
Air Conditioning See: Climate Control......................................... 104
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................74
Anti-Theft Alarm
............................................63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................409
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime................................................................... 87
Engine On Warning Chime................................ 87
Headlamps On Warning Chime...................... 87
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................. 87
Audio Control..................................................64 Seek, Next or Previous....................................... 65Audio Input Jack..........................................286
Audio System
................................................273
General Information.......................................... 273
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................276
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................278
Menu Structure................................................... 279
Audio Unit - Vehicles With: SYNC/AM/ FM/CD...........................................................274
Autolamps........................................................70 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control......................104 Temperature Control........................................ 105
Automatic Transmission
............................152
Automatic Transmission.................................. 152
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
Automatic Transmission Fluid Check.............................................................218
Autowipers........................................................67
Auxiliary Power Points................................120 110-volt AC power point................................... 120
12-volt DC power point..................................... 120
Locations............................................................... 120
B
Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats...................................................21 Types of Booster Seats...................................... 22
Brake Fluid Check.........................................218
Brakes...............................................................155 General Information.......................................... 155
Breaking-In......................................................183
Bulb Specification Chart...........................228
C
Cabin Air Filter................................................107
California Proposition 65..............................11
Capacities and Specifications
................270
Specifications..................................................... 270
Car Wash See: Cleaning the Exterior............................... 233
443
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
444
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Fuel Quality.....................................................135
Choosing the Right Fuel................................... 135
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 135
Octane Recommendations............................ 135
Fuel Shutoff....................................................187
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........205
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............116
Gauges................................................................81 Left Information Display..................................... 81
Right Information Display................................. 83
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
General Maintenance Information
.......426
Multi-point Inspection..................................... 429
Owner Checks and Services.......................... 428
Protecting Your Investment........................... 426
Why Maintain Your Vehicle?......................... 426
Why Maintain Your Vehicle at Your Dealership?..................................................... 426
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
................................................77
Opening the Windows........................................ 77
H
Handbrake See: Parking Brake............................................. 156
Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................72
Head Restraints
............................................109
Adjusting the Head Restraint.......................... 110
Heated Seats...................................................114 Heated Windows and Mirrors..................107
Heated Exterior Mirrors..................................... 107
Heated Rear Window........................................ 107
Heating See: Climate Control......................................... 104
HEV See: Hybrid Electric Vehicle............................ 128
High Voltage Battery Cut-Off Switch
............................................................150
High Voltage Battery...................................145 General Information.......................................... 145
Hill Start Assist..............................................156 Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................. 107
Hints on Driving With Anti-Lock Brakes............................................................156
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle
................................128
Hybrid Vehicle Operation (C-MAX Hybrid
and C-MAX Energi)....................................... 129
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 128
I
Ignition Switch
...............................................123
In California (U.S. Only).............................195
Information Display Control
......................66
Multimedia Controls........................................... 66
Information Displays
....................................88
General Information........................................... 88
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Information....................................................379
911 Assist............................................................... 385
Alerts...................................................................... 385
Calendar............................................................... 385
Sirius Travel Link................................................ 383
SYNC Services (If Equipped, United States Only)................................................................. 380
Vehicle Health Report (If Equipped, United States Only).................................................... 387
Where Am I?....................................................... 388
Information Messages..................................97 AdvanceTrac®....................................................... 97
Alarm........................................................................\
. 97
Battery and Charging System (High Voltage).............................................................. 98
Doors........................................................................\
98
Fuel........................................................................\
.... 99
Hill Start Assist..................................................... 99
Keys and Intelligent Access............................. 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Remote Start........................................................ 102
Tire Pressure Monitoring System.................103
Transmission........................................................ 103
Installing Child Seats.....................................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 18
Using Tether Straps............................................. 20
Instrument Cluster.........................................81
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps...............72
Interior Lamps
..................................................73
Front Interior Lamp.............................................. 73
Front Interior Lamp - With Panorama Roof....................................................................... 74
Rear Interior Lamp................................................ 74
Interior Mirror
....................................................79
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7 J
Jump Starting the Vehicle.........................188
Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................123 Ignition Modes..................................................... 124
Keys and Remote Controls.........................43
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carrying
..................................................173
Load Limit........................................................174
Vehicle Loading.................................................... 174
Locking and Unlocking
.................................54
Activating Intelligent Access ........................... 55
Autolock.................................................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Mechanical Key..................................................... 55
Opening a Rear Door from Inside................... 55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Locks...................................................................54
Luggage Covers..............................................173 Removing the Shade......................................... 173
M
Maintenance.................................................209 General Information......................................... 209
Manual Liftgate..............................................58 Closing the Liftgate............................................. 58
Opening the Liftgate........................................... 58
447
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Manual Seats...................................................111
Adjusting the Height of the Driver's
Seat...................................................................... 112
Lumbar Adjustment (If Equipped)...............112
Moving the Seat Backward and Forward............................................................... 111
Recline Adjustment............................................. 112
Media Hub......................................................287
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................ 76
Mobile Communications Equipment
.......12
Motorcraft Parts...........................................267
MyFord Touch ™............................................327
General Information.......................................... 327
MyFord Touch ™ Troubleshooting.........401
MyKey Troubleshooting
...............................53
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................392 cityseekr................................................................ 394
Map Mode............................................................ 396
Navigation Map Updates............................... 399
Navigation Voice Commands....................... 399
Point of Interest (POI) Categories..............393
Quick-touch Buttons....................................... 398
Setting a Destination....................................... 392
Setting Your Navigation Preferences.........395
Normal Scheduled Maintenance
..........430
Intelligent Oil-Life Monitor® (C-MAX Energi
Plug-in Hybrid Only).................................... 430
Normal Maintenance Intervals...................... 431
O
Oil Check See: Engine Oil Check....................................... 213
Opening and Closing the Hood
.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console
........................................122 P
Parking Aid.......................................................161
Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids
.....................................................161
Parking Brake.................................................156
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate.........................................................11
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33
Phone...............................................................364 Making Calls........................................................ 365
Pairing Subsequent Phones.......................... 365
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 367
Phone Voice Commands............................... 368
Receiving Calls................................................... 366
Text Messaging.................................................. 366
Post-Crash Alert System
...........................193
Power Door Locks See: Locking and Unlocking............................. 54
Power Liftgate.................................................59 Obstacle Detection.............................................. 61
Opening and Closing the Liftgate.................. 59
Setting the Liftgate Open Height.................... 61
Power Seats
.....................................................112
Power Lumbar....................................................... 113
Power Steering Fluid Check......................218
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114 Folding the Seatback (If Equipped).............114
Unfolding the Seatback.................................... 114
448
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index