•
Very high or low outside temperature
(to provide system cooling or heating).
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in neutral (N) for an extended
period of time because this will discharge
your high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in neutral (N).
Low:
Low (L) is designed to mimic the
enhanced engine braking available in
non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary
engine braking. This is normal and will not
damage your vehicle. In low gear, the gas
engine will remain on more often than in
drive (D).
Reverse:
In reverse (R), vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery
maintains battery life and provides the
best possible performance. Your hybrid
high voltage battery may periodically
re-condition itself to maintain maximum
efficiency. You may notice slight changes
in driveability during this process, but it is
an important part of your hybrid's high
voltage battery optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
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Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. Pull the outer cover off to expose the
service disconnect lever. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 5.
Pull the handle toward you and remove
the service disconnect from the vehicle
to disable the high-voltage battery.
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PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN. The AdvanceTrac with Roll Stability
Control system helps you keep control of
your vehicle when on a slippery surface.
The electronic stability control portion of
the system helps avoid skids and lateral
slides and roll stability control helps avoid
a vehicle rollover. The traction control
system helps avoid drive wheel spin and
loss of traction. See Using Traction
Control (page 158). Vehicle without AdvanceTrac
with RSC skidding off its
intended route.
A
Vehicle with AdvanceTrac with
RSC maintaining control on a
slippery surface.
B
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AA
B
BB
B
REAR UNDER FLOOR
STORAGE
The under floor storage compartments are
located behind the front seats. Lift the
handle to unlatch the lid.
LUGGAGE COVERS
WARNINGS
Make sure that the posts are properly
latched in mounting features. The
cover may cause injury in a sudden
stop or accident if it is not securely
installed. Do not place any objects on the
cargo area shade. They may obstruct
your vision or strike occupants of
your vehicle in a sudden stop or crash. Use the cargo shade to cover items in the
cargo area of your vehicle. Insert the ends of the cargo shade into the
mounting features located behind the rear
seat on the rear trim panels to install the
cargo shade.
To operate the cargo shade:
1. Pull the rear edge of the cargo shade
rearward.
2. Secure both ends of the support rod into the retention slots located on the
rear quarter trim panels.
Removing the Shade Press the release lever on each side
forward, and then lift the shade out of the
mounting feature. You will see a red mark
when the lever is unlatched.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•
How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at 65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-MAX Energi, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 145).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For the C-MAX Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 170).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
266
).
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•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
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Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 236).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth. 4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
(If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing spots and stains
such as dye transfer, use Motorcraft
Premium Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
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•
Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
Note: Do not use Motorcraft Premium
Leather and Vinyl Cleaner ZC-56 on Lincoln
Black Label, Presidential or Reserve
Leathers because it can damage those and
other semi-aniline leather seating fabrics.
It can also damage surround microfiber
accent surfaces. To clean Lincoln Black
Label, Presidential or Reserve Leathers, first
vacuum the seats to remove loose dirt. Then
wipe the leather with a clean soft cloth
dampened with lukewarm water and a mild
soap. Wiper the leather again with a slightly
damp cloth to remove soap residue, and dry
with a soft cloth. To maintain the leather's
resiliency, it should be cleaned whenever
soiled.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE ALLOY
WHEELS (If Equipped)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers. Note:
Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
• Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
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