2015 FORD C MAX HYBRID tow

Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high voltage battery. The up
arrow above the battery indicates battery
charging such as from regenerative braking.
The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Active
A circular arrow symbol appears in the
center of the battery gauge when energy
is being recaptured through the
regenerative braking system.
This feature can be switched on or off in
the information displays settings menu.
See General Information (page 88).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
•
It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
Variations: Distance-to-empty
Fuel gauge position
Driving type (fuel economy
conditions)
35 miles to 80 miles (56 kmto 129 km)
1/16th
Highway driving
35 miles (56km)
1/16th
Severe duty driving (trailer
towing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See
General Information (page 88). Information
See
General Information (page 88).
Settings
See
General Information (page 88).
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Instrument Cluster

Recommended Settings for
Heating
1. Press the AUTO button.
2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Cooling the Interior Quickly
Press the
MAX A/C button.
Recommended Settings for
Cooling
1. Press the
AUTO button.
2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost and panel buttons.
2. Select
A/C.
3. Adjust the temperature control to maintain comfort. Use 72°F (22°C) as
a starting point, then adjust the setting
as necessary.
4. Set the fan to the highest speed.
5. Direct the outer instrument panel air vents toward the side windows.
6. To increase the airflow to the outer instrument panel vents, close the air
vents in the middle of the instrument
panel and in the rear of the center
console. HEATED WINDOWS AND
MIRRORS
Heated Rear Window The heated rear window button
is below the climate control
unit.
Press the button to clear the heated rear
window of thin ice and fog. The heated
rear window automatically turns off after
a short period of time. Start the engine
before you switch the heated rear window
on.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors
(If Equipped) When you switch the heated
rear window on, the heated
exterior mirrors automatically
turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Climate ControlE72507 E72507

The head restraints consist of:
An energy absorbing head
restraint.
A
Two steel stems.
B
Guide sleeve unlock and remove
button.
C
Fold button.
D
Removing the Head Restraint
1. Press and hold buttons C.
2. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Folding the Head Restraint
1. Press and hold button D.
2. Pull it back up to reset.
Tilting Head Restraints (If Equipped)
The front head restraints tilt for extra
comfort. To tilt the head restraint, do the
following: 1. Adjust the seatback to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position.
MANUAL SEATS WARNING
To reduce the risk of injury, do not
adjust the driver's seat or seatback
when your vehicle is moving.
Moving the Seat Backward and
Forward
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CENTER CONSOLE
Stow items in the cupholder carefully as
items may become loose during hard
braking, acceleration or collisions, including
hot drinks which may spill.
Available console features include:
Cupholder
A
Storage compartment with
auxiliary power point, auxiliary
input jack, USB port and media
hub
B
Auxiliary power point
C
OVERHEAD CONSOLE Press near the rear edge of the door to
open it.
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We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary. The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Starting and Stopping the Engine

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
181).
Can I tow the hybrid behind my motor home
with all four wheels down?
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Unique Driving Characteristics

FUEL QUALITY
Note:
Your warranty will not cover any
vehicle damage, powertrain damage, loss
of vehicle performance or repairs to your
vehicle, caused by the use of fuel not
recommended.
Choosing the Right Fuel
Use only UNLEADED gasoline or
UNLEADED gasoline blended with a
maximum of 15% ethanol in your gasoline
vehicle. If your vehicle is a Flex Fuel Vehicle
(FFV), it will have a yellow bezel placed
over the fuel fill inlet.
Do not use:
• Fuels containing more than 15%
ethanol or E-85 fuel.
• Fuels containing methanol.
• Fuels containing metallic based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Prohibited by law, you cannot use
leaded fuel.
Note: Use of any fuel other than the
recommended fuel can cause powertrain
damage, impair the emission control system
or cause loss of vehicle performance. Any
damage to your vehicle that is caused by
the use of fuel not recommended will not
be covered under warranty. Octane Recommendations
We recommend regular unleaded gasoline
with a pump (R+M)/2 octane rating of 87.
Some stations offer fuels posted as regular
with an octane rating below 87, particularly
in high altitude areas. We do not
recommend fuels with an octane rating
below 87. Premium fuel will provide
improved performance and is
recommended for severe duty usage such
as trailer tow.
Fuel Freshness Mode (Energi
Vehicles Only)
This feature helps keep the fuel system
functional and the fuel fresh.
If you mainly operate your vehicle in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in the fuel
tank will become stale due to aging over
an extended period. Stale gasoline can
damage the engine and fuel system.
Your vehicle will automatically operate in
fuel freshness mode if you do not refill your
vehicle with fresh fuel within an 18-month
period. The design of fuel freshness mode
protects your vehicle from potential engine
and fuel system damage caused by using
stale fuel.
Note:
If you do not add new fuel during an
18-month period, fuel freshness mode will
consume fuel until you have about 1 gal
(3.8 L) in the tank.
During fuel freshness mode:
• The information display screen will
indicate that fuel freshness mode is
active.
• The vehicle will only run in hybrid mode.
EV Now will not be available.
• Most of the plug-in power will be
stored until fuel freshness mode is
completed.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Fuel and Refueling

Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. Pull the outer cover off to expose the
service disconnect lever. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 5.
Pull the handle toward you and remove
the service disconnect from the vehicle
to disable the high-voltage battery.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review High Voltage BatteryE163537 E163538 E171514 E147234 E146133