Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Child Safety
General Information
.......................................14
Installing Child Seats.....................................15
Booster Seats...................................................21
Child Seat Positioning
..................................23
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation..................................26
Fastening the Safety Belts..........................27
Safety Belt Height Adjustment
.................29
Safety Belt Warning Lamp and Indicator Chime.............................................................30
Safety Belt Minder.........................................30
Child Restraint and Safety Belt Maintenance................................................32
Personal Safety System ™
Personal Safety System ™
..........................33
Supplementary Restraints System
Principle of Operation..................................34
Driver and Passenger Airbags....................35
Front Passenger Sensing System............36
Side Airbags
.....................................................38 Driver Knee Airbag
.........................................39
Safety Canopy ™
............................................40
Crash Sensors and Airbag Indicator
.........41
Airbag Disposal
...............................................42
Keys and Remote Controls
General Information on Radio Frequencies..................................................43
Remote Control..............................................43
Replacing a Lost Key or Remote Control...........................................................48
MyKey ™
Principle of Operation..................................49
Creating a MyKey
...........................................50
Clearing All MyKeys.......................................50
Checking MyKey System Status...............52
Using MyKey With Remote Start Systems.........................................................53
MyKey Troubleshooting
...............................53
Locks
Locking and Unlocking
.................................54
Manual Liftgate..............................................58
Power Liftgate
.................................................59
Security
Passive Anti-Theft System.........................62
Anti-Theft Alarm
............................................63
Steering Wheel
Adjusting the Steering Wheel...................64
Audio Control..................................................64
Voice Control
...................................................65
Voice Control
...................................................65
Cruise Control..................................................65
Information Display Control
......................66
Wipers and Washers
Windshield Wipers
.........................................67
1
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents
Autowipers........................................................67
Rear Window Wiper and Washers..........68
Lighting
Lighting Control..............................................70
Autolamps........................................................70
Instrument Lighting Dimmer.......................71
Headlamp Exit Delay.....................................72
Daytime Running Lamps.............................72
Front Fog Lamps.............................................73
Direction Indicators
........................................73
Interior Lamps..................................................73
Ambient Lighting
............................................74
Windows and Mirrors
Power Windows
..............................................76
Global Opening
................................................77
Exterior Mirrors
.................................................77
Interior Mirror
....................................................79
Sun Visors
.........................................................79
Sun Shades
......................................................79
Instrument Cluster
Gauges................................................................81
Warning Lamps and Indicators.................83
Audible Warnings and Indicators.............87
Information Displays
General Information
.....................................88
Information Messages..................................97
Climate Control
Automatic Climate Control......................104
Hints on Controlling the Interior Climate........................................................106
Heated Windows and Mirrors
..................107
Cabin Air Filter
................................................107
Remote Start
.................................................108 Seats
Sitting in the Correct Position.................109
Head Restraints
............................................109
Manual Seats...................................................111
Power Seats
.....................................................112
Rear Seats
........................................................114
Heated Seats...................................................114
Rear Seat Armrest.........................................115
Universal Garage Door Opener
Universal Garage Door Opener................116
Auxiliary Power Points
Auxiliary Power Points................................120
Storage Compartments
Center Console
..............................................122
Overhead Console
........................................122
Starting and Stopping the Engine
General Information
....................................123
Ignition Switch
...............................................123
Keyless Starting.............................................123
Starting a Gasoline Engine
........................124
Engine Block Heater....................................126
Unique Driving Character- istics
Hybrid Electric Vehicle
................................128
Fuel and Refueling
Safety Precautions
.......................................134
Fuel Quality
.....................................................135
Running Out of Fuel
....................................136
Refueling..........................................................137
Fuel Consumption
.........................................141
Emission Control System..........................142
2
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents
High Voltage Battery
General Information....................................145
Charging the High Voltage Battery.........147
High Voltage Battery Cut-Off
Switch...........................................................150
Transmission
Automatic Transmission............................152
Brakes
General Information
....................................155
Hints on Driving With Anti-Lock Brakes...........................................................156
Parking Brake.................................................156
Hill Start Assist..............................................156
Traction Control
Principle of Operation
.................................158
Using Traction Control................................158
Stability Control
Principle of Operation.................................159
Using Stability Control...............................160
Parking Aids
Parking Aid.......................................................161
Active Park Assist.........................................163
Rear View Camera........................................167
Cruise Control
Principle of Operation.................................170
Using Cruise Control....................................170
Driving Aids
Steering.............................................................172
Load Carrying
Rear Under Floor Storage..........................173
Luggage Covers
..............................................173
Load Limit
........................................................174 Towing
Towing a Trailer..............................................181
Transporting the Vehicle.............................181
Towing the Vehicle on Four Wheels.......181
Driving Hints
Breaking-In......................................................183
Economical Driving
......................................183
Driving Through Water
...............................184
Floor Mats
.......................................................185
Roadside Emergencies
Roadside Assistance..................................186
Hazard Warning Flashers...........................187
Fuel Shutoff....................................................187
Jump Starting the Vehicle.........................188
Collision, Damage or Fire Event...............191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)
........................196
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only).............................................................198
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart..........................200
Changing a Fuse..........................................208
Maintenance
General Information
...................................209
3
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
it, the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
7
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review IntroductionE154903 E162384
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
8
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction E71340 E161353
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 34). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. Before you drive your vehicle, please read
this Owner
’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle is not equipped with the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
12
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
13
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction